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La Quinta Inn & Suites by Wyndham Birmingham Hoover

2.5 out of 5.0

Recent guest reviews

Tub was dirty. Carpets weren’t vacuumed. The door to my room was nearly impossible to open and wanted to snap me in half trying to get in the room.

Nice and clean place to stay. Bathroom especially shower cabin not looks good. Good breakfast...

I loved the whole property! Close to the interstate!

Overall. My stay was great..very clean and help was very nice. Will sray there again

The doors and carpets on the room floors need cleaning. Bathroom wasn’t cleaned well. Toilet ran all night.

My bathroom was never cleaned i had to ask for it to be cleaned. The wash towls never replaced and coffee never restocked.

Price was the least in the area, and the property is pet friendly. Key didn’t always work as it should. Breakfast could use a little work. Overall, an OK place to stay.

We had a very nice stay at this establishment and will be coming back soon.

Good location great staff and breakfast. Our ac wouldn’t shut off.

When my husband and I arrived, our room was not ready. We waited in a very comfortable lobby, the manager was apologetic and offered free bottles of water. He kept notifying us about the approximate wait time and offered a discounted rate for the inconvenience.

Very good, breakfast was very organized and nice.. I had an orange juice, coffee, boiled egg. Muffin and banana. Waffles were available.

Very large and nice room Drains slow and hot water never got hot

As soon as I checked in and left the lobby, I noticed an odor all through the halls. The hotel claims to be 100% smoke free, but I could swear I caught the hint of smoke in the odor. Maybe the change to smoke-free was recent? The smell wasn't strong, but it was there. Maybe it's an old smell lingering in the wallpaper. Who knows. When I arrived at my room, I discovered quite a powerful odor, much stronger than what I smelled in the halls. I'm not sure what it was; possibly a chemical smell from the cleaning products, possibly the entire hotel's stock of air freshener. I nearly gagged. It was mid-afternoon and many rooms were still being cleaned, so I figured maybe the room was very recently cleaned and it just needed time to settle. The weather outside was a little chilly, so the A/C wasn't running and the afternoon sun beating on the windows probably didn't help. So my son and I turned the A/C all the way down and left the room for a while. We returned around 10pm and found the smell was much diminished, though it was still noticeable. If I planned on staying more than one night, I would have complained, but since I just needed a place to stay between soccer games, I left it alone. Another oddity was the lack of a shower curtain. I've seen this before (not sure of the hotel chain), so maybe this is just the trend to make cleaning the room easier. Still it was weird taking a shower with all the spare towels on the floor to catch as much of the water as possible. Not ideal.

Hotel is aged. Dirty linen left in hall. No vending machines or ice on 3rd floor.

The plumbing was horrid. The sink took about an hour to drain, & the toilet regurgitated its contents plus a red straw, & the shower also didn’t drain. I would have called the front desk, but the phone also didn’t work. So I called via my cell phone & was on hold forever. I then went downstairs, but there was only one front desk person, & after 9.5 hours of driving, I just wanted to go to bed. The bed is acceptable for a night but wouldn’t want it for more than that—a minimal step up from the floor. The walls are very thin; you can hear toilets flushing, TVs, etc. The lobby looks newly upgraded, but the rest of the hotel needs it too.

If you choose the hotel, just be aware that they have smoking rooms and allows dogs. The hallways all smelled like cigarette smoke. The overall feel was not very clean. There were lots of dogs there and you could tell it on the carpets.

We forgot my husbands pillow the night we stayed. A very nice lady named Pat that I talked to on the phone took my CC# and then took the pillow after she got off work and sent it to us via UPS ! How's THAT for customer service?? Cleanliness good, above average for "Interstate" motel. Will probably stay here again when we head to Florida.

They advertise breakfast until 10. At 9 they were out of most breakfast items. In addition, they were out of plates. How does a facility serving food daily allow themselves to run out of plates?

120 Riverchase Pkwy E Birmingham AL

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

La Quinta Inn & Suites by Wyndham Birmingham Hoover is located within a few miles (5 km) of Pelham Civic Complex and Verizon Wireless Music Center. This hotel has 133 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free local calls, and an ironing board.


Property features

At La Quinta Inn & Suites by Wyndham Birmingham Hoover, guests have access to a fitness center, a spa tub, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a meeting room, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 5

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Family Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 5

Guest reviews for La Quinta Inn & Suites by Wyndham Birmingham Hoover

Everyone (16) Business (10) Couples (25) Family (31) Friends (6) Other (9)
3
Business Business Travelers

Tub was dirty. Carpets weren’t vacuumed. The door to my room was nearly impossible to open and wanted to snap me in half trying to get in the room.

By on Jun 29, 2019

Review comment responded on Jul 2, 2019

Thank you for sharing your review. I am sorry to hear that you had problems with your room. Your comments will be shared with our team in order to make changes as necessary.

4
Everyone

Nice and clean place to stay. Bathroom especially shower cabin not looks good. Good breakfast...

By on Jun 23, 2019

Review comment responded on Jul 2, 2019

Thank you for your positive review! I am very pleased to hear that you enjoyed your stay. Your comments are greatly appreciated and will be shared with our team. We look forward to providing great service again in your future travels.

5
Families

I loved the whole property! Close to the interstate!

By on Jun 16, 2019

Review comment responded on Jul 2, 2019

Thank you for your positive review! I am very pleased to hear that you enjoyed your stay. Your comments are greatly appreciated and will be shared with our team. We look forward to providing great service again in your future travels.

5
Friends Families

Overall. My stay was great..very clean and help was very nice. Will sray there again

By on May 27, 2019

Review comment responded on May 30, 2019

Thank you for your positive review! I am very pleased to hear that you enjoyed your stay. Your comments are greatly appreciated and will be shared with our team. We look forward to providing exceptional service to you again in your future travels to our area

2
Families Business Business Travelers

The doors and carpets on the room floors need cleaning. Bathroom wasn’t cleaned well. Toilet ran all night.

By on May 20, 2019

Review comment responded on May 21, 2019

Thank you for your sharing your review. I am very sorry to hear about the issues you had during your stay. Your feedback is very important to us and will be shared with our team in order to make changes as necessary.

3
Family with small children Families

My bathroom was never cleaned i had to ask for it to be cleaned. The wash towls never replaced and coffee never restocked.

By on Apr 7, 2019

Review comment responded on Apr 11, 2019

Thank you for your review. I am sorry to hear that you had a bad experience. This is certainly not up to our standards and I do apologize for the issues you had. Your comments will be shared with our team in order to make changes as necessary.

3
Families Business Business Travelers

By on Apr 1, 2019

Review comment responded on Apr 5, 2019

Thank you for responding to the review. We appreciate your business.

4
Everyone

By on Mar 29, 2019

Review comment responded on Apr 5, 2019

Thank you for your positive response. We appreciate your business and look forward to serving you again in your future visits to our area.

4
Families

Price was the least in the area, and the property is pet friendly. Key didn’t always work as it should. Breakfast could use a little work. Overall, an OK place to stay.

By on Feb 15, 2019

Review comment responded on Feb 16, 2019

Thank you for your review. I apologize for the trouble you had with the key and our breakfast area. Your comments are greatly appreciated and will be shared with our team. We look forward to serving you again during your future travels.

4
Everyone

We had a very nice stay at this establishment and will be coming back soon.

By on Nov 23, 2018

Review comment responded on Nov 26, 2018

Thank you very much for sharing your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again in your future travels.

La Quinta Inn & Suites by Wyndham Birmingham Hoover

120 Riverchase Pkwy E, Birmingham, AL 35244
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.