I can not even begin to describe how bad this hotel is. You can tell that people that run this place do not care about their facility. Our check in was taking too long. The floor in the room was so filthy that my white socks got black after about 5 minutes of walking around the room. The traveling basketball team was so loud, making loud noises and being extremely loud, we had to call the front desk a few times. The rooms are infested with ants! The pool and gym was closed which was not mentioned to us during booking. During breakfast, if you could call it that, there was just a cart with muffins and cereal boxes. I would not recommend this horrible experience to anyone.
easy access to I65; only complaint - they could not print a paper receipt on check out because i had made the reservation thru orbitz.com; otherwise, nice place to stay and i would use again!
Was a easy check in. Easy check out also. Clean rooms.
We got into town a little early, however they would not allow early check in. That's not really a problem because I understand the rules around check in are clearly printed, but when we asked about, the staff would not even look and see if the room was available. Front desk attendant simply said 'No' and walked off. Just kind of rude for someone being in the hospitality industry.
Nice hotel, liked the breakfast, could have better choices for me to watch tv
I am not particularly picky generally, but these beds were awful! I have never felt sheets scratchier than these. Overall feel of the hotel was a little worn down and cleanliness factor not too notch. Staff was friendly.
Nice place for us. Enjoyed our stay. Nice breakfast. Nice TV. Nice clean room.
The carpet in the room was wet which caused everything to feel very humid and sticky. The smell of mildew was overpowering. I could not even let my 8 month old crawl around. Also, most the furniture was broken or scratched including the picture hanging on the wall. However, it was in a convenient location if traveling on 65 and breakfast was great.
Good location. Clean room and bathroom. Breakfast included
This hotel was perfect for our weekend. Show choir competition. Hotel wasn't far from school. Good value for hotel. Quick check in since we prepayed online. Easy checkout too. Room was clean. Beds were very comfortable.
Terrible service promised non smoking and when we arrived only had smoking.
I was there for a quick overnight; in late, out early. The room was comfortable and clean, the check-in very simple, parking lot safe and well-lit, and the bathroom well-stocked.
Comfort Inn Birmingham Homewood is located 2.9 mi (4.7 km) from Red Mountain Park and within a 10-minute drive of University of Alabama-Birmingham. This 115-room hotel has free breakfast along with conveniences like free self parking and a gym.
Free on-the-go breakfast is served each morning from 6 AM to 9 AM.
All 115 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find 50-inch flat-screen TVs with cable channels. Free long-distance calls, free local calls, and hair dryers are also available.
Guests of Comfort Inn Birmingham Homewood enjoy features like a gym, free WiFi in public areas, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. This smoke-free hotel also has a gift shop.
I can not even begin to describe how bad this hotel is. You can tell that people that run this place do not care about their facility. Our check in was taking too long. The floor in the room was so filthy that my white socks got black after about 5 minutes of walking around the room. The traveling basketball team was so loud, making loud noises and being extremely loud, we had to call the front desk a few times. The rooms are infested with ants! The pool and gym was closed which was not mentioned to us during booking. During breakfast, if you could call it that, there was just a cart with muffins and cereal boxes. I would not recommend this horrible experience to anyone.
easy access to I65; only complaint - they could not print a paper receipt on check out because i had made the reservation thru orbitz.com; otherwise, nice place to stay and i would use again!
Dear Guest Thanks for using some of your valuable time to write this review. Our goal is satisfaction, and we're glad that you would stay with us again. Our hospitality professionals are here to serve you again. We're happy to hear your comments. Sincerely Hotel Manager
Was a easy check in. Easy check out also. Clean rooms.
Dear Guest, Thank you for the positive review. We are so glad that you liked the clean rooms, easy check-in & out. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope you will be able to stay with us again very soon. Sincerely, Hotel Manager.
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
Dear Guest, Thanks for choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
We got into town a little early, however they would not allow early check in. That's not really a problem because I understand the rules around check in are clearly printed, but when we asked about, the staff would not even look and see if the room was available. Front desk attendant simply said 'No' and walked off. Just kind of rude for someone being in the hospitality industry.
Dear Guest, Thank you for staying at our hotel during your last visit to our area. We welcome your review and comments. We apologize for the staff's rude behavior. Hotel staff has been given special training for communication improvement with guests. We have also taken all steps to ensure that our guests get the best services and hospitality during their stay. We invite you once again to choose our hotel again and feel the new experience of hospitality. Sincerely, Hotel Manager
Nice hotel, liked the breakfast, could have better choices for me to watch tv
Dear Guest, Thanks for your stay at our hotel and glad to know that it was a good one, but at the same time, we have noted your concern regarding tv and forwarded to the management. We will surely work on it, Please do visit us again. Sincerely, Hotel Manager
I am not particularly picky generally, but these beds were awful! I have never felt sheets scratchier than these. Overall feel of the hotel was a little worn down and cleanliness factor not too notch. Staff was friendly.
Hello Esteemed Guest, Thanks for your stay at the Comfort Inn Birmingham.. We note your review and regret the inconvenience caused howsoever. We have investigated the issue and we have never come across such a comment earlier, but your review is serious to us. We shall be taking steps for overall improvement. Trust us and visit again. Sincerely, Hotel Manager.
Nice place for us. Enjoyed our stay. Nice breakfast. Nice TV. Nice clean room.
Hi Eddie, Thanks for stay and the Five stars. It is very much encouraging for all the hotel staff. We shall work further to make your next stay still more exciting. Regards, Hotel Manager.
Dear Guest, Thank you for taking the time to give us your experience. Please accept our sincere apologies for the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression. Sincerely, Hotel Manager