Very friendly staff
Comfortable bed and quiet room. It ends there. Checking in was odd because she never asked for ID or credit card. The breakfast was not good. The attendant was outside more than replenishing breakfast items. Overall cleanliness should have been much better. Front desk person always seemed to be in the back room with the door shut. Would not recommend.
The bathtub/shower in room 419 is disgusting the grout and tiles are filthy and the grout is missing and coming out in areas. The WiFi is very weak and after two phone calls to the front desk where it was like I was disturbing them trying to get more information
I can not even begin to describe how bad this hotel is. You can tell that people that run this place do not care about their facility. Our check in was taking too long. The floor in the room was so filthy that my white socks got black after about 5 minutes of walking around the room. The traveling basketball team was so loud, making loud noises and being extremely loud, we had to call the front desk a few times. The rooms are infested with ants! The pool and gym was closed which was not mentioned to us during booking. During breakfast, if you could call it that, there was just a cart with muffins and cereal boxes. I would not recommend this horrible experience to anyone.
easy access to I65; only complaint - they could not print a paper receipt on check out because i had made the reservation thru orbitz.com; otherwise, nice place to stay and i would use again!
Was a easy check in. Easy check out also. Clean rooms.
We got into town a little early, however they would not allow early check in. That's not really a problem because I understand the rules around check in are clearly printed, but when we asked about, the staff would not even look and see if the room was available. Front desk attendant simply said 'No' and walked off. Just kind of rude for someone being in the hospitality industry.
Nice hotel, liked the breakfast, could have better choices for me to watch tv
I am not particularly picky generally, but these beds were awful! I have never felt sheets scratchier than these. Overall feel of the hotel was a little worn down and cleanliness factor not too notch. Staff was friendly.
Nice place for us. Enjoyed our stay. Nice breakfast. Nice TV. Nice clean room.
The carpet in the room was wet which caused everything to feel very humid and sticky. The smell of mildew was overpowering. I could not even let my 8 month old crawl around. Also, most the furniture was broken or scratched including the picture hanging on the wall. However, it was in a convenient location if traveling on 65 and breakfast was great.
Good location. Clean room and bathroom. Breakfast included
This hotel was perfect for our weekend. Show choir competition. Hotel wasn't far from school. Good value for hotel. Quick check in since we prepayed online. Easy checkout too. Room was clean. Beds were very comfortable.
Terrible service promised non smoking and when we arrived only had smoking.
I was there for a quick overnight; in late, out early. The room was comfortable and clean, the check-in very simple, parking lot safe and well-lit, and the bathroom well-stocked.
Located in Homewood within a mile (2 km) of Red Mountain Park, Comfort Inn Birmingham Homewood is within a few miles (5 km) of University of Alabama-Birmingham. This 115-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free full breakfast is included with your stay and awaits you each morning.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests of Comfort Inn Birmingham Homewood enjoy features like a gym, free WiFi in public areas, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. This smoke-free hotel also has a gift shop.
Very friendly staff
Dear Daniel,It is really nice to note that you liked the stay and services at our hotel during your recent visit.Nice that you liked the hospitality and appreciate the staff.Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better.We look forward to welcoming you again soon!!!Sincerely, Hotel Manager.
Comfortable bed and quiet room. It ends there. Checking in was odd because she never asked for ID or credit card. The breakfast was not good. The attendant was outside more than replenishing breakfast items. Overall cleanliness should have been much better. Front desk person always seemed to be in the back room with the door shut. Would not recommend.
Dear Guest, Thanks for staying at our hotel during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager
The bathtub/shower in room 419 is disgusting the grout and tiles are filthy and the grout is missing and coming out in areas. The WiFi is very weak and after two phone calls to the front desk where it was like I was disturbing them trying to get more information
Dear Guest Thank you for choosing our property. We are very sorry that we did not meet your expectations. Your comments are very important to us, as they will help us to improve our services and our guest experience even more. We hope that you will visit us again. Sincerely Hotel Manager
I can not even begin to describe how bad this hotel is. You can tell that people that run this place do not care about their facility. Our check in was taking too long. The floor in the room was so filthy that my white socks got black after about 5 minutes of walking around the room. The traveling basketball team was so loud, making loud noises and being extremely loud, we had to call the front desk a few times. The rooms are infested with ants! The pool and gym was closed which was not mentioned to us during booking. During breakfast, if you could call it that, there was just a cart with muffins and cereal boxes. I would not recommend this horrible experience to anyone.
Dear Guest, Thank you for taking the time to give us your experience. Please accept our sincere apologies for the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression. Sincerely, Hotel Manager
easy access to I65; only complaint - they could not print a paper receipt on check out because i had made the reservation thru orbitz.com; otherwise, nice place to stay and i would use again!
Dear Guest Thanks for using some of your valuable time to write this review. Our goal is satisfaction, and we're glad that you would stay with us again. Our hospitality professionals are here to serve you again. We're happy to hear your comments. Sincerely Hotel Manager
Was a easy check in. Easy check out also. Clean rooms.
Dear Guest, Thank you for the positive review. We are so glad that you liked the clean rooms, easy check-in & out. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope you will be able to stay with us again very soon. Sincerely, Hotel Manager.
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
Dear Guest, Thanks for choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager
Dear Aleh,Your experience is important to us, so thanks for sharing it. We appreciate your kindness in letting us know that 4 out of 5. Our mission is to provide the best service and ensure that our guests rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. You can except a still better experience next time. Please stay with us again. We are thankful for your feedback.Sincerely,Hotel Manager