Parking garage was convenient. Shower and room needed to be cleaned more thoroughly. Shower floor looked like it had never been scrubbed. Dust bunnies on the wall, lampshade and corners of room.
Old. Musty. Unsafe.
Good house keeping
I like the location. parking and restaurant. Didn't get coffee replenished the next day. No conditioner even though I asked and they said they would bring some.
Clean, friendly staff, no problems
Pros: walking distance to restaurants, easy parking, comfy beds, staff was friendly and let us check in early. Cons: The street noise is RIDICULOUS! We were on the 10th floor and it sounded like drag racing all night. Horrible! If u book please tell them to put u on the opposite side of the hall from the street where subway is. The shower knob kept falling off and the tv channels were awful. TVs were not smart TVs either so there was no way to watch Netflix or prime. What hotel doesn’t have access to Netflix in 2022. Biggest con is the street noise. Only reason i wouldn’t book here again
Very quiet and peaceful
Clean
Enjoyed my stay
Very nice hotel!! Prior to checking in the room looked like it had not been vacuumed. There was hair in the bathroom floor. I didn’t complain much since we were an early check in due to be at UAB Hospital all morning. They were very polite about us checking in early.
I liked the location. The bar area was huge, and my friends and I had a great time there.
The central location and the staff where friendly and helpful.
Located in Downtown Birmingham, Hilton Birmingham Downtown at UAB is adjacent to University of Alabama-Birmingham and within a 10-minute walk of other popular attractions like University of Alabama Hospital. This 295-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a free airport shuttle.
Enjoy a leisurely bite to eat at The Lab Market Cafe, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.
Guests can expect 48-inch LED TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, coffee makers, and free long-distance calls are other standard amenities. Housekeeping is available on request.
Guests of Hilton Birmingham Downtown at UAB enjoy a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 14 per night, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a microwave in a common area.
Parking garage was convenient. Shower and room needed to be cleaned more thoroughly. Shower floor looked like it had never been scrubbed. Dust bunnies on the wall, lampshade and corners of room.
Old. Musty. Unsafe.
Good house keeping
We are delighted to learn our team left a positive impression on you! Their hard work and dedication will surely be celebrated! Thank you from all of us at Hilton Birmingham at UAB!
I like the location. parking and restaurant. Didn't get coffee replenished the next day. No conditioner even though I asked and they said they would bring some.
Thank you for joining us at Hilton Birmingham at UAB, Catalina! It's wonderful to know that you enjoyed our terrific location and delicious dining. We do regret if your room was missing a few amenities and we will work with our team to ensure these items are replenished. We hope to have you stay with us again so that we can exceed expectations in every way.
Clean, friendly staff, no problems
Thank you, Richard, for sharing a few details from your stay with us at Hilton Birmingham at UAB. We loved providing top-notch service as well as comfortable accommodations! Hopefully, you will choose us again in the future!
Pros: walking distance to restaurants, easy parking, comfy beds, staff was friendly and let us check in early. Cons: The street noise is RIDICULOUS! We were on the 10th floor and it sounded like drag racing all night. Horrible! If u book please tell them to put u on the opposite side of the hall from the street where subway is. The shower knob kept falling off and the tv channels were awful. TVs were not smart TVs either so there was no way to watch Netflix or prime. What hotel doesn’t have access to Netflix in 2022. Biggest con is the street noise. Only reason i wouldn’t book here again
Jessica, we are sorry we marred your stay with the location of your room in the hotel. However, we are very happy our location was ideal for exploring the town and the in-room features ensured the utmost comfort. I definitely will talk to our team about updating our amenities as well as working on sound proofing for rooms in that vicinity. We understand your frustration, but we would love to get you into a quiter spot and win you over completely in the future.
Very quiet and peaceful
We always want our guests to enjoy a fully relaxing stay, Ellen, and it's wonderful to know that this was exactly your experience! Thank you for sharing your five-star review. We look forward to your return and we hope it's soon!
Clean
It's always wonderful to hear that our dedication to cleanliness means as much to our guests as it does to us! Thank you for your five-star rating for the Hilton Birmingham UAB. We'd love to welcome you back anytime!
Thank you for your feedback, Julie. We care deeply about the comfort and safety of our guests and we're truly disheartened to learn that your experience fell short of our typical high standards. We will be speaking further with our Management Team to resolve any areas in need of attention, and we hope for another chance to improve your impression of us.