The location is perfect. Right across from Big Springs Park so the view from my 7th floor suite was amazing!!!
There was no internet access if I wasn’t an honors member. Parking was horrible
The rooms are very nice and clean. The bedding is very comfortable. We love the evening reception and the big breakfast with the omelet station. The staff was very friendly.
This was a very clean and professional place to stay. Staff and facility is superb.
There are newer hotels in town that offer similar amenities for the same base price, but without the extra fees. You'll be glad you did! This hotel is showing it's age. The carpets are worn and things are looking shabby. Little things, like the lamp shades are dented, and bigger things, like a missing dresser drawer, are minor, but they add up. The dead bolt on our door was inoperable. The garage lobby was worn and dirty. Overall, I would no longer recommend this hotel. For starters, they charge for parking and for WiFi service. I mean, maybe in New York, but not in Huntsville, Alabama. That's unusual and unnecessary. Everyone expects to park a vehicle and use WiFi, so just include it in the price. Don't "nickel and dime" your patrons. They charge you $50 for incidentals and tell you the charge will be reversed in the next three business days. The room was clean, but the common areas could use some attention. Especially the staircase from 2nd to 1st floor. I guess nobody uses it, so they don't think it gets soiled? The complimentary cocktail reception and the breakfast are nice, but both are crowded. You can expect to wait in line for twenty minutes if you want a breakfast cooked to order. I've never seen such a poor service routine. They take up to fourteen orders individually, then start them, and then they all come off the grill at the same time. And then the process begins for the next people in line. Very strange and very slow.
Everyone was so friendly and went out of their way to be accommodating. Love that they have a crosswalk to the VBCC.
The breakfast is amazing. Its not the same continental breakfast in most hotel chains. Food is cooked to order. The evening cocktail hour is also a great. My family enjoyed the pool as well.
Nice, gift show guy was nice and really informed about the town!
Broken furniture, dirty rooms, rude staff, no luggage trolleys, terrible food. Hands down one of the worst hotel experiences of my life. Do not recommend.
Very convenient to Von Braun ctr for concert. Front desk staff very personable and helpful.
Located in Quigley, Embassy Suites by Hilton Huntsville Hotel & Spa is within a 5-minute walk of sights such as Von Braun Center and Big Spring Park. This 3.5-star hotel has 295 guestrooms and offers a full-service spa, an indoor pool, and a 24-hour fitness center. Centrally located in Huntsville, the hotel is connected to the convention center, and a short walk from Huntsville-Madison County Public Library and Early Works Childrens Museum.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM. This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.
All 295 accommodations afford space to spread out with a separate bedroom, living rooms, and dining areas. Guests can expect WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.
At Embassy Suites by Hilton Huntsville Hotel & Spa, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Self parking is available for USD 10.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include WiFi in public areas, conference space, and a 24-hour business center.
The location is perfect. Right across from Big Springs Park so the view from my 7th floor suite was amazing!!!
Dear Anonymous, Thank you for your time in reviewing our hotel and we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Sandi Snead General Manager
Dear Anonymous, Thank you for staying with us. We appreciate your time in reviewing our hotel and hope to provide you with a fantastic experience upon your return to the area. Best, Sandi Snead General Manager
There was no internet access if I wasn’t an honors member. Parking was horrible
Dear Anonymous, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We offer internet to all our guests, but it is complimentary for Hilton Honors members for qualifying stays. We appreciate the feedback and hope to host you again. Sincerely, Sandi Snead General Manager
The rooms are very nice and clean. The bedding is very comfortable. We love the evening reception and the big breakfast with the omelet station. The staff was very friendly.
Dear Heather, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Sandi Snead General Manager
This was a very clean and professional place to stay. Staff and facility is superb.
Dear Anonymous, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Sandi Snead General Manager
There are newer hotels in town that offer similar amenities for the same base price, but without the extra fees. You'll be glad you did! This hotel is showing it's age. The carpets are worn and things are looking shabby. Little things, like the lamp shades are dented, and bigger things, like a missing dresser drawer, are minor, but they add up. The dead bolt on our door was inoperable. The garage lobby was worn and dirty. Overall, I would no longer recommend this hotel. For starters, they charge for parking and for WiFi service. I mean, maybe in New York, but not in Huntsville, Alabama. That's unusual and unnecessary. Everyone expects to park a vehicle and use WiFi, so just include it in the price. Don't "nickel and dime" your patrons. They charge you $50 for incidentals and tell you the charge will be reversed in the next three business days. The room was clean, but the common areas could use some attention. Especially the staircase from 2nd to 1st floor. I guess nobody uses it, so they don't think it gets soiled? The complimentary cocktail reception and the breakfast are nice, but both are crowded. You can expect to wait in line for twenty minutes if you want a breakfast cooked to order. I've never seen such a poor service routine. They take up to fourteen orders individually, then start them, and then they all come off the grill at the same time. And then the process begins for the next people in line. Very strange and very slow.
Everyone was so friendly and went out of their way to be accommodating. Love that they have a crosswalk to the VBCC.
Thank you!
Thank you so much for your Review! It is greatly appreciated, we do look forward to your return!