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Embassy Suites by Hilton Huntsville Hotel & Spa

3.5 out of 5.0

Recent guest reviews

Broken furniture, dirty rooms, rude staff, no luggage trolleys, terrible food. Hands down one of the worst hotel experiences of my life. Do not recommend.

Very convenient to Von Braun ctr for concert. Front desk staff very personable and helpful.

The hotel definitely needs an upgrade. There was layers of dust at the edges of the carpet and one side of the bed( not enough space btwn bed and wall for a vacuum). When we checked it, it was missing coffee cups and conditioner. Staff was friendly.

We love Embassy and this one was pretty typical of what to expect but this one did not seem as friendly as others we stayed in. The bathroom floor could have been a little cleaner but the room was good. The breakfast was very good and the manager reception was also good with the staff keeping up with restocking the snack bar.

Hotel was conveniently located to downtown; breakfast is a big plus.

1) free drinks are awesome! 2) breakfast are excellent!

Hotel didn’t have proper staffing. You don’t expect terrible service from Embassy Suites.

We enjoyed our stay overall. The staff was impeccable and the hotel was well-maintained overall. The pool was not kept up and we found hair and other debris floating in it. We talked to the hotel staff about it and they said that "engineering" had cleaned it. We went later to try it out and it was still murky. One of the reasons for choosing this hotel was for the indoor pool for our son who loves to swim. It would affect our decision to return again to this hotel.

Everything was good except the alarm clock that went off at 4am at the highest volume possible. This was VERY unpleasant and because we were unfamiliar with the clock, everyone woke up before we could turn it off. At checkout, I asked the agent if that was an item on the housekeeping checklist and he didn't know and it was obvious he didn't care. When I worked in hotel management, that was a housekeeping item. When you turn a room for the next guest, you make sure the clock is set to the correct time (ours was not changed to reflect daylight savings time from the weekend before) and the alarm is off. The LAST thing a weary traveler wants is an alarm when it's not necessary.

We have stayed at this Embassy Suites every other year for 8 years now. It is a well managed property in a good location. We only found disappointment in extra charges for both Wi-Fi and parking. Neither charge seems warranted, particularly $13 per day for Wi-Fi access! I travel regularly and cannot recall the last chain below a large city, 5 star property which tried to charge for Wi-Fi access. Really leaves the customer feeling taken advantage of when this happens.

Stayed there after Thanksgiving and only the air conditioning worked in the room, not the heat.

The hotel is beautiful. The reason why we chose it was because it had roll-in shower access for my dad, a pool for my girls, and it just a couple of minutes away from the reason we were in town in the first place. The big flaw (which I know the hotel couldn't really help) was that someone had thrown up in the pool the evening before, so my girls couldn't even swim... A huge, huge disappointment to a 6 and 8 year old, especially considering the drive we endured to get there. We made do with a walk in the park to feed the ducks, and attended a Halloween show for dogs that we stumbled onto.

Awesome hotel! Right in the heart and f everything

800 Monroe Street Huntsville AL

Hotel highlights

  • Walking distance to Von Braun Center
  • Free cooked-to-order breakfast
  • Onsite dining
  • Spa

Located in Quigley, Embassy Suites by Hilton Huntsville Hotel & Spa is adjacent to Wheeler Lake and within a 10-minute stroll of Von Braun Center. This 295-room, 3.5-star hotel has free breakfast, a full-service spa, and an indoor pool.


Dining

Free cooked-to-order breakfast is included with your stay. Enjoy a bite to eat at Ruths Chris Steakhouse, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

Guests can expect to find a flat-screen TV with cable channels. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a sofa bed, a living room, and a dining area.


Property features

Embassy Suites by Hilton Huntsville Hotel & Spa features a full-service spa, an indoor pool, and a 24-hour fitness center. If you drive, self parking is USD 10.35 per day, and there's also a free airport shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, Accessible, Non Smoking

King 1 | Sleeps 4

Executive Suite, Non Smoking

Full 2 | Sleeps 6

Premium Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 6

Suite, Accessible, Non Smoking

King 1 | Sleeps 4

Guest reviews for Embassy Suites by Hilton Huntsville Hotel & Spa

Everyone (17) Couples (10) Business (8) Family (12) Friends (5) Other (1)
1
Families Families

Broken furniture, dirty rooms, rude staff, no luggage trolleys, terrible food. Hands down one of the worst hotel experiences of my life. Do not recommend.

By on Jun 17, 2019

5
Everyone

By on Jun 7, 2019

4
Everyone

Very convenient to Von Braun ctr for concert. Front desk staff very personable and helpful.

By on May 31, 2019

Review comment responded on Jun 5, 2019

Thank you, Teresa! Come back soon!!

5
Everyone

By on Mar 13, 2019

5
Everyone

By on Mar 13, 2019

5
Everyone

By on Feb 10, 2019

5
Everyone

By on Dec 27, 2018

5
Everyone

By on Dec 1, 2018

2
Everyone

The hotel definitely needs an upgrade. There was layers of dust at the edges of the carpet and one side of the bed( not enough space btwn bed and wall for a vacuum). When we checked it, it was missing coffee cups and conditioner. Staff was friendly.

By on Nov 5, 2018

4
Everyone

By on Oct 22, 2018

Embassy Suites by Hilton Huntsville Hotel & Spa

800 Monroe Street, Huntsville, AL 35801