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The Westin Birmingham

4.0 out of 5.0

Recent guest reviews

Close to airport and restaurants. Shuttle service to airport was timely and available early morning hours. Comfortable beds.

At checkin, Mandy, was above & beyond. The room wasn’t ready. She checked us in and gathered our luggage in a secure location and directed us towards the attached restaurant/ bar. Before we could order a drink, she found us in the bar, handed us our room keys and had our luggage, waiting for us, by the elevator !?!? WOW !!!!!!!

Nice room however one should not have to pay to park vehicle or for continental breakfast when you are staying at the facility.Especially with the high weekend room rate.

Poor service at the restaurant- overcharged my card 3 times more for credit- not knowledgeable in operations, not worth spending 209$ plus tax at all!

This is a nice hotel overall. I stayed for 2 nights. I was in Birmingham for Mercedes Benz meetings. This is the Mercedes Benz preferred Hotel. On my first day I left the Hotel at 7 a.m. to head to MBUSI. We returned at 7 p.m. When I left in the morning I forgot to put the "Do Not Disturb" sign on the door. This is something I always do when I travel because I don't need the bed made for me and I don't want people going through my belongings. To my surprise my watch and Headphones were missing along with a few other items when I got to my room. I went to the front desk to report this. They seemed liked they cared. I filed a police report with Birmingham Police. I was told I would get a call in a day or 2 with some sort of resolution or at lease an answer. I did not get a call. I called 2 days later and I was told someone will be following up with you on Monday. "Our customer care does not take weekends off". Well........ A week later I still have not received a phone call from anyone at the Westin or their Parent company. Quite honestly I am shocked nobody has followed up with me. I am writing a letter to Mercedes Benz regarding my experience here. This is not the "Best or nothing'" type of Hotel. No follow up is completely unacceptable. At lease call and tell me there is nothing you can do. 4 Thumbs down!!!!

Though this hotel is very nice, with great room accommodations, I felt they were taking advantage of all of those seeking refuge from the devastating hurricane, Irma. Their prices significantly increaased, compared to like competitors in the area, for a weeknight stay.. they had high prices for self parking and did not even try to help by offering any free breakfast/etc. My father stayed in a city south of us, where the median income was around $37k/year amd they opened up their grounds to Floridians at no cost, provided them with the daily news paper and brought each family boxes of donuts for breakfast. They knew that the devastation these families were going back to was unknown, same as those staying at the Westin, yet they were helpful and did not take advantage of those people. I would have hoped that a business as lucrative as the hotel industry, would have helped more instead of doing what they could to take advantage of those going through a tragic time, like being displace from their home due to a natural disaster that was affecting multiple states.

Bedding was dirty-sheets had dirt stains and pillow had what looked like food on it. Hotel offered for housekeeping to come change sheets but it was 8:00PM. We asked for new room and they gave us one down the hall.

Stayed at the Westin while seeing a show in Birmingham. Was perfect for that. Walking distance (very close). Clean, comfortable hotel. Would definitely stay there again.

Definitely a great and safe bet. The Weston is located near downtown Birmingham. Valet service was awesome. Had my car in less than 10 minutes of requesting. The bartender Brian was so helpful and provide an awesome stay for me and my significant other. I would definitely recommend this stay for business, family, and relaxing getaway.

Staff was very friendly at all times and extremely helpful. Valet offered out front. Otherwise, parking - whether on the street or in the parking garage - will require some minimal walking, but this is to be expected in such an area. Room was clean and very comfortable. Huge window along exterior wall provides a great view of the square below. Great location. There is a coffee shop and a pub connected to lobby of the hotel. Right across the street from both casual and upscale dining in the uptown area. Adjacent to the conference center and the interstate for a quick connection to surrounding towns. Would recommend for any occasion.

My wife and I stayed here for one night (a brief Saturday night stay). The rooms and hotel itself are immaculate, very clean and impressive. The heavenly bed is a MUST! Also, there are several very good restaurants next to the hotel.

It was a last minute reservation, but was a great surprise. The location was central, and parking was very accommodating. Both the valet service was great, and the street parking option. The room was very clean and quiet. The downstairs bar was a great addition to our experience. And because it was a newer property, the room rate was exceptional. We will definitely return to the Westin.

I STAYED AT THE WESTIN IN BIRMINGHAM FOR SEVERAL DAYS WITH A GROUP OF FRIENDS IN 5 OR 6 SEPARATE ROOMS. IT IS A NEW HOTEL SO IT DOES NOT HAVE EVERYTHING DOWN TO A SCIENCE YET. PROBLEMS WERE: ALMOST NO WATER PRESSURE IN SINK OR SHOWER, PROBABLY THE RESULT OF WATER RESTRICTION FITTINGS, BUT IT TOOK THREE TIMES LONGER TO TAKE A SHOWER AS A RESULT. ALSO, THEY FORGOT TO VACCUUM THE ROOM ON SEVERAL DAYS OF OUR STAY. WE RAN OUT OF TOILET PAPER AND TISSUES. THERE WERE NO EXTRA IN THE BATHROOMS. ROOM SERVICE WAS 24 HOURS WHICH IS A PLUS, BUT ONE TIME IT TOOK ROOM SERVICE 2 HOURS AND 20 MINUTES TO GET AN ORDER TO OUR ROOM. NEVERTHELESS, IT IS THE BEST CENTRAL BIRMINGHAM HAS TO OFFER. YES, I WOULD STAY AGAIN.

It was very noisey in the hall, noise could be heard in your room. Bed was most uncomfortable!! That wasn't the clincher. Upon leaving valet lost my car keys.finally after 20 minutes one of the valet guys realized he had them in his pocket. we were on our way to a dance competition and barely made it on time.I will never stay there again !!!

2221 Richard Arrington Jr. Blvd North Birmingham AL

Hotel highlights

  • Walking distance to Birmingham Jefferson Convention Complex and Birmingham Museum of Art
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

The Westin Birmingham places you next to Birmingham Jefferson Convention Complex and within a 10-minute stroll of other popular attractions like Birmingham Museum of Art. This 4-star hotel has 294 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a free airport shuttle. It's connected to the convention center in central Birmingham and also close to McWane Science Center and Alabama Theater.


Dining

Enjoy a leisurely bite to eat at Todd English P.U.B, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free newspapers.


Property features

Guests staying at The Westin Birmingham enjoy an outdoor pool, a fitness center, and a rooftop terrace. Parking is USD 14.00 per day (USD 25.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. Staff members can help with accommodation requests, and provide concierge services. Additional amenities include WiFi in public areas, a conference center, and a computer station.

Room options

Presidential Suite, 1 Bedroom

King 1 | Sleeps 3

Room, 1 King Bed, Corner

King 1 | Sleeps 3

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for The Westin Birmingham

Everyone (7) Couples (4) Business (1) Friends (1)
5
Business Business Travelers

Close to airport and restaurants. Shuttle service to airport was timely and available early morning hours. Comfortable beds.

By on Mar 27, 2019

5
Everyone

At checkin, Mandy, was above & beyond. The room wasn’t ready. She checked us in and gathered our luggage in a secure location and directed us towards the attached restaurant/ bar. Before we could order a drink, she found us in the bar, handed us our room keys and had our luggage, waiting for us, by the elevator !?!? WOW !!!!!!!

By on Dec 5, 2018

5
Everyone

Nice room however one should not have to pay to park vehicle or for continental breakfast when you are staying at the facility.Especially with the high weekend room rate.

By on Dec 5, 2018

2
Everyone

Poor service at the restaurant- overcharged my card 3 times more for credit- not knowledgeable in operations, not worth spending 209$ plus tax at all!

By on Jul 24, 2018

3

"watch' your belongings!!!

Everyone

This is a nice hotel overall. I stayed for 2 nights. I was in Birmingham for Mercedes Benz meetings. This is the Mercedes Benz preferred Hotel. On my first day I left the Hotel at 7 a.m. to head to MBUSI. We returned at 7 p.m. When I left in the morning I forgot to put the "Do Not Disturb" sign on the door. This is something I always do when I travel because I don't need the bed made for me and I don't want people going through my belongings. To my surprise my watch and Headphones were missing along with a few other items when I got to my room. I went to the front desk to report this. They seemed liked they cared. I filed a police report with Birmingham Police. I was told I would get a call in a day or 2 with some sort of resolution or at lease an answer. I did not get a call. I called 2 days later and I was told someone will be following up with you on Monday. "Our customer care does not take weekends off". Well........ A week later I still have not received a phone call from anyone at the Westin or their Parent company. Quite honestly I am shocked nobody has followed up with me. I am writing a letter to Mercedes Benz regarding my experience here. This is not the "Best or nothing'" type of Hotel. No follow up is completely unacceptable. At lease call and tell me there is nothing you can do. 4 Thumbs down!!!!

By , from Chicago, IL on Jun 26, 2018

3

abusing those seeking shelter from hurricane irma

Everyone

Though this hotel is very nice, with great room accommodations, I felt they were taking advantage of all of those seeking refuge from the devastating hurricane, Irma. Their prices significantly increaased, compared to like competitors in the area, for a weeknight stay.. they had high prices for self parking and did not even try to help by offering any free breakfast/etc. My father stayed in a city south of us, where the median income was around $37k/year amd they opened up their grounds to Floridians at no cost, provided them with the daily news paper and brought each family boxes of donuts for breakfast. They knew that the devastation these families were going back to was unknown, same as those staying at the Westin, yet they were helpful and did not take advantage of those people. I would have hoped that a business as lucrative as the hotel industry, would have helped more instead of doing what they could to take advantage of those going through a tragic time, like being displace from their home due to a natural disaster that was affecting multiple states.

By , from Florida on Sep 12, 2017

3
Everyone

Bedding was dirty-sheets had dirt stains and pillow had what looked like food on it. Hotel offered for housekeeping to come change sheets but it was 8:00PM. We asked for new room and they gave us one down the hall.

By on Feb 6, 2017

5

close to concert venue

Everyone

Stayed at the Westin while seeing a show in Birmingham. Was perfect for that. Walking distance (very close). Clean, comfortable hotel. Would definitely stay there again.

By on Sep 26, 2016

5

great getaway

Couples

Definitely a great and safe bet. The Weston is located near downtown Birmingham. Valet service was awesome. Had my car in less than 10 minutes of requesting. The bartender Brian was so helpful and provide an awesome stay for me and my significant other. I would definitely recommend this stay for business, family, and relaxing getaway.

By on Feb 17, 2015

5

great for a couple's visit to birmingham

Couples

Staff was very friendly at all times and extremely helpful. Valet offered out front. Otherwise, parking - whether on the street or in the parking garage - will require some minimal walking, but this is to be expected in such an area. Room was clean and very comfortable. Huge window along exterior wall provides a great view of the square below. Great location. There is a coffee shop and a pub connected to lobby of the hotel. Right across the street from both casual and upscale dining in the uptown area. Adjacent to the conference center and the interstate for a quick connection to surrounding towns. Would recommend for any occasion.

By on Sep 15, 2014