Misinformed by front desk about laundry machine. Clump of hair in bed. Shower head looked bad. Main door to room slams shut.
We checked in late so not a busy time at all and took nearly 15 minutes to get checked in. Then called back the next day as we forgot something and got put on hold for literally half an hour. Plus, room 309s carpet was wet and sticky. Disgusting.
Chips on furniture, be. Mattress cheap quality kept sliding off box spring. 2 light bulbs blown in roo.
Hotel is tucked away from everything else, but only a short drive to whatever brings you to the area. Staff was friendly and helpful. They accidentally charged my card twice but hopefully fixed it. Rooms are fine. Not great, but this is a midrange hotel and it’s what you’d expect. Lobby smelled a little like smoke or some other off odor. Parking was plentiful and free.
The room was dirty. Desk chair falling apart. Coffee pot had water in it. When we dumped the water it had chunks of black slime. The door keys would only work one time. One of the room door locks were broken. There was suspicious activity in the parking lot. Hall and common area floors were filthy.
I have no complaints!!! They service was GREAT, the room was CLEAN, and the location was PERFECT!!!!!! I would recommend this hotel to everyone. You get 5 ⭐⭐⭐⭐⭐!!!!!!
The door to our room was broken (the actual door was broken/cracked) and the door handle was loose and faulty. The TV had no image but sound and when we pulled out the dresser it was sitting on to investigate further we found cockroach kill powder all over the floor. This made my sleeping questionable. This place is outdated and run-down. It needs a makeover! Oh and then when we went downstairs for coffee in the morning. The coffee was so horrible it was not even drinkable! I'm someone who can drink day old coffee cold and this was awful!
Nice place and is clean. Staff is very pleasant too.
it was dirty and in disrepair and checking staff was rude.
The staff was friendly and the property was clean. The toilet leaked a little bit, so I had to put down a towel.
Staff acted like I was bothering them. Internet was so bad that I had to use my phone for service. Took 30 seconds to pull up one website.Stayed there to work from away from the office and the internet was so slow I couldn't use it. Don't go here if you expect to have ANY internet access at all. Also, their breakfast was laughable. Waffles and stale cereal. That's it. Nothing else.
This hotel is in a old Hampton hotel building. So the layout is like a Hampton. Space in the room and bathrooms are good the room was clean. The bed was comfortable as well. It just doesn’t feel as high end as the Hampton but there’s nothing in particular that’s wrong with it either. I’d recommend it for its location to amenities as well.
Decent hotel. Nice accommodation. Like the appliances and towels in the room
Internet was horrible. I was constantly dropped off the internet cause it was sooo slow. Breakfast was a joke. Cereal without milk, waffle iron without mix, half rotten fruit. Only thing they had that was edible was toast. Beds were as hard as the floor. Stayed 4 nights and we barely got any sleep due to the beds. Room was clean though.
Right off the highway, very clean, friendly staff. I was very impressed.
OK, good value for the price, good location, easy acess to highway, safe Would return
Located within a 5-minute walk of Bessemer Civic Center, Hamilton Inn Bessemer is within a 15-minute stroll of Lawson State Community College. This 3-star hotel has 84 guestrooms and offers free in-room WiFi, free self parking, and a gym.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hydromassage showers and hair dryers. Other standard amenities include coffee makers, phones, and ironing boards.
Hamilton Inn Bessemer features a gym, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, express check-out, and laundry facilities.
Misinformed by front desk about laundry machine. Clump of hair in bed. Shower head looked bad. Main door to room slams shut.
We checked in late so not a busy time at all and took nearly 15 minutes to get checked in. Then called back the next day as we forgot something and got put on hold for literally half an hour. Plus, room 309s carpet was wet and sticky. Disgusting.
Thank you!
Chips on furniture, be. Mattress cheap quality kept sliding off box spring. 2 light bulbs blown in roo.
Hotel is tucked away from everything else, but only a short drive to whatever brings you to the area. Staff was friendly and helpful. They accidentally charged my card twice but hopefully fixed it. Rooms are fine. Not great, but this is a midrange hotel and it’s what you’d expect. Lobby smelled a little like smoke or some other off odor. Parking was plentiful and free.
The room was dirty. Desk chair falling apart. Coffee pot had water in it. When we dumped the water it had chunks of black slime. The door keys would only work one time. One of the room door locks were broken. There was suspicious activity in the parking lot. Hall and common area floors were filthy.
so sorry that you had a bad stay.
Please contact me at the hotel.
I have no complaints!!! They service was GREAT, the room was CLEAN, and the location was PERFECT!!!!!! I would recommend this hotel to everyone. You get 5 ⭐⭐⭐⭐⭐!!!!!!
Thank You for a Great Review.
The door to our room was broken (the actual door was broken/cracked) and the door handle was loose and faulty. The TV had no image but sound and when we pulled out the dresser it was sitting on to investigate further we found cockroach kill powder all over the floor. This made my sleeping questionable. This place is outdated and run-down. It needs a makeover! Oh and then when we went downstairs for coffee in the morning. The coffee was so horrible it was not even drinkable! I'm someone who can drink day old coffee cold and this was awful!
I wish you would have notified us of these issues so we could have fixed them.
Nice place and is clean. Staff is very pleasant too.
Thank You
We thank you for staying with us and after speaking with you I went & looked over the room and I found what you where speaking of that looked like hair but it was fabric balls not clumps of hair. With the door slamming issues with the rooms around your room if you would have contacted the front desk we could have reached out to the guest that was letting their door slam. The issue concerning laundry room Ms. Elizabeth I don't believe you were misinformed it sounds like the paying options did not fit your needs.