This was very close to the interstate which is what we needed on trip. The front desk staff was very nice.
Didn't know you had to pay a deposit. Than after one day of being there a roach crawled out by the tv called front desk she came up and killed it like this happens all the time so me and my daughter in law moved our bags and watched out for my 4mth old grandson...
Friendly, competent, and helpful employees. Clean and large rooms. Not convenient to many fast food etablishments.
it was great. the customer service was great. she was very friendly. only place i will stay in that area
Staff was nice. Have stayed here 2X before. Enjoyed the " To go breakfast"
This hotel was ok. The kitchenette sink had not been cleaned, and there was some hair in the bathtub, but otherwise the hotel was clean and comfortable. These things did not affect our stay. The location was convenient for our road trip.
The staff was so friendly and helpful. They went out of their way to make us feel welcomed.
Hallways above the first floor were extremely hot. This is supposed to be a smoke-free hotel but there was a very strong odor of smoke on the 3rd floor that was even clearly identified when stepping into the elevator from the 1st floor. Pictures of rooms, specifically rooms listed with a kitchenette, on website are deceiving.
The hotel is great. I have stayed several times at this location. However, this time, my credit card was charged $50 for "incidentals" and I can not get a response from the hotel. I have called twice and no one is availabel to help me with this issue. NOT GOOD. This room was paid in advance through Orbitz. Not a happy former guest!
Everything was awesome! Friendly staff, clean rooms, outstanding breakfast!
Room was clean, spacious, breakfast was good, and staff was very accommodating from checkin to departure. The only thing I noticed was the condition of carpet needed some attention It was buckling in corner of room.
Good location but beds were so hard! Need to spend the money for quality mattresses.
Staff was excellent room clean bright. A/C and heater very quite. Hallways clean and quite. Breakfast worth paying for. Overall a excellent Best Western Plus and super location for Bama football weekend.
When we arrived there was a coffee spill in the lobby that had been walked through. Cleaning staff members were out front on a break ignoring the spill. Front desk person wasn't dressed professionally but was nice and helpful. Room was clean but had a damp smell. Breakfast was adequate. This was my third stay here in two years. I will stay again, but was slightly disappointed.
This location is newly renovated. Nice place to stay for the budget. But too far from Birmingham.
The staff were very friendly and courteous. The sink is not in the bathroom which made it inconvenient for multiple people staying in the room. Breakfast was okay but could use healthier options. We left saying we would stay there again. Everything was clean and in working order.
This hotel was conveniently located off of interstate 20/59. It was overall a good experience. The room was clean and seemed to be recently renovated. We also liked that it had free wifi. The only criticism we had about the room itself was that the walls were very thin. Otherwise we were pleased.
Best Western Plus Bessemer Hotel & Suites is located within a mile (2 km) of Bessemer Civic Center and Lawson State Community College. This 70-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free full breakfast is included with your stay and awaits you each morning.
39-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and microwaves. Housekeeping is available on request.
At Best Western Plus Bessemer Hotel & Suites, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
This was very close to the interstate which is what we needed on trip. The front desk staff was very nice.
Didn't know you had to pay a deposit. Than after one day of being there a roach crawled out by the tv called front desk she came up and killed it like this happens all the time so me and my daughter in law moved our bags and watched out for my 4mth old grandson...
Dear Amethyst, Thank you for choosing to stay with us here at the Best Western Plus Bessemer. I apologize for the roach crawling in your room. We do have a national pest control company who takes care of our hotel. I will be sure to pass the comments on to them to make sure it is corrected.
Friendly, competent, and helpful employees. Clean and large rooms. Not convenient to many fast food etablishments.
it was great. the customer service was great. she was very friendly. only place i will stay in that area
Staff was nice. Have stayed here 2X before. Enjoyed the " To go breakfast"
This hotel was ok. The kitchenette sink had not been cleaned, and there was some hair in the bathtub, but otherwise the hotel was clean and comfortable. These things did not affect our stay. The location was convenient for our road trip.
The staff was so friendly and helpful. They went out of their way to make us feel welcomed.
Thank you for taking the time out of your day and leaving us with your feedback. We look forward to having you stay with us again in the future.