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Best Western Plus Bessemer Hotel & Suites

2.5 out of 5.0

Recent guest reviews

Hallways above the first floor were extremely hot. This is supposed to be a smoke-free hotel but there was a very strong odor of smoke on the 3rd floor that was even clearly identified when stepping into the elevator from the 1st floor. Pictures of rooms, specifically rooms listed with a kitchenette, on website are deceiving.

The hotel is great. I have stayed several times at this location. However, this time, my credit card was charged $50 for "incidentals" and I can not get a response from the hotel. I have called twice and no one is availabel to help me with this issue. NOT GOOD. This room was paid in advance through Orbitz. Not a happy former guest!

Everything was awesome! Friendly staff, clean rooms, outstanding breakfast!

Room was clean, spacious, breakfast was good, and staff was very accommodating from checkin to departure. The only thing I noticed was the condition of carpet needed some attention It was buckling in corner of room.

Good location but beds were so hard! Need to spend the money for quality mattresses.

Staff was excellent room clean bright. A/C and heater very quite. Hallways clean and quite. Breakfast worth paying for. Overall a excellent Best Western Plus and super location for Bama football weekend.

When we arrived there was a coffee spill in the lobby that had been walked through. Cleaning staff members were out front on a break ignoring the spill. Front desk person wasn't dressed professionally but was nice and helpful. Room was clean but had a damp smell. Breakfast was adequate. This was my third stay here in two years. I will stay again, but was slightly disappointed.

This location is newly renovated. Nice place to stay for the budget. But too far from Birmingham.

The staff were very friendly and courteous. The sink is not in the bathroom which made it inconvenient for multiple people staying in the room. Breakfast was okay but could use healthier options. We left saying we would stay there again. Everything was clean and in working order.

This hotel was conveniently located off of interstate 20/59. It was overall a good experience. The room was clean and seemed to be recently renovated. We also liked that it had free wifi. The only criticism we had about the room itself was that the walls were very thin. Otherwise we were pleased.

We stayed at a hotel in Bessemer, AL while attending a high school football game in Hoover. It was only a 20 minute trip to Hoover, so the location was ok. Enjoyed the experience with one exception. There were a group of outdoor workers...could have been construction, but I'm not sure, who were also staying at our hotel. Some stood around in the parking lot drinking beer and talking until late evening. There was another group who just sat in the 3rd floor hallway drinking and talking also. I have no problem with guys sitting/standing around drinking after a hard hot day of work, but my wife and I had our two young grand daughters (7 & 4) with us. We weren't happy our grand daughters had to see or hear what was being said in the hallway or in the parking lot. It made my wife and grand daughters really uncomfortable. Otherwise, the stay was very enjoyable and the girls really enjoyed the free breakfast and the pool!!

Our experience here was great!! Personnel were very friendly and even took time to show us a room days ahead of our stay. Breakfast was great and the young lady tending the room kept everything fresh and clean. Only problem, we could not go to pool one cloudy day when there was no lightning or thunder. 7 year was VERY disappointed. Rest of stay was A1 Thank you!

I was pleasently surprised! Clean room and comfortable beds! Free hot breakfast (eggs/sausge).

Arrived around 9:30 in a Friday night. No one at the front desk. A few guest came through lobby and I was saying HELLO pretty loud, and still no one. After about 5 minutes the lady came from the back. I'm thinking this is not starting very good. That was the only complaint I have after staying 2 nights. Staff was very nice and accommodating. Breakfast was hot and enjoyable. Room was clean and beds comfortable. The room design with the sink outside the bathroom makes it hard to sleep if someone is getting ready for their day while you are still trying to sleep. Would stay there again.

Had a great stay. I love the suite I had. Great move for Best Western.

Price, location, and amenities were very convenient for my work trip decent conditions especially for that area

The room was clean and new furniture in the room, breakfast was good with many choices.

Staff rude. Acted like we didn't belong. Lady at check in barely spoke to us. Answered with noises not words. Breakfast not as described or pictured. Air conditioning not great. First and probably last time at Best Western.

Love the hotel the best people working there and nice and friendly. I would recommend it to all that stay

I absolutely loved this hotel! The room, location, staff and even the breakfast was amazing! The room overal was great! Bed comfortable, clean bathroom, and the delicious mints they leave was a plus! The location is close to Birmingham and Alabama Adventure, close to 5 different restaurants which can give you 10 to 25 percent off if you tell them your staying at the Best Western. The staff were very friendly and helpful! They tried their best to send a fax that I needed to sent and they did all they could! And the breakfast..was wonderful! They have cereal, waffles, bagels, toast, yogurt, eggs, sausage, and even biscuits and gravy! I will definantly return to this hotel!

5041 Academy Ln Bessemer AL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of Bessemer Civic Center, Best Western Plus Bessemer Hotel & Suites is within 3 miles (5 km) of WaterMark Place Outlet Center. This 70-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free full breakfast is included with your stay and awaits you each morning.


Rooms

Guests can expect to find free WiFi and 39-inch a flat-screen TV with satellite channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Best Western Plus Bessemer Hotel & Suites, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Queen 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Kitchenette

King 1 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Bessemer Hotel & Suites

Everyone (7) Couples (6) Business (3) Family (6) Friends (4) Other (1)
3
Families

Hallways above the first floor were extremely hot. This is supposed to be a smoke-free hotel but there was a very strong odor of smoke on the 3rd floor that was even clearly identified when stepping into the elevator from the 1st floor. Pictures of rooms, specifically rooms listed with a kitchenette, on website are deceiving.

By on Apr 30, 2019

Review comment responded on May 14, 2019

Thank you for choosing to stay with us here at the Best Western Plus Bessemer. We appreciate you taking the time out of your day and leaving us with a review of your stay with us. We are a completely non smoking hotel however, there are still a few people who chose not to respect the hotel policy. We try our best to air out the smoke smell, however this is sometimes easier said than done.

3
Everyone

The hotel is great. I have stayed several times at this location. However, this time, my credit card was charged $50 for "incidentals" and I can not get a response from the hotel. I have called twice and no one is availabel to help me with this issue. NOT GOOD. This room was paid in advance through Orbitz. Not a happy former guest!

By , from Gulf Shores Alabama on Oct 19, 2018

Review comment responded on Oct 26, 2018

Dear Sandy, Thank you for choosing to stay with us here at the Best Western Plus Bessemer. We appreciate that you are a repeat guest of ours. Regarding the $50 incidentals. Anytime you book on a third party website it does state that the hotel will charge you a incidental fee. It is again informed to each guest upon check in by our front desk agents that there will be a $50 incidental hold put on a credit or debit card of your choice. Thank you and we look forward to having you as one of our guests in the future.

5

great hotel!

Everyone

Everything was awesome! Friendly staff, clean rooms, outstanding breakfast!

By on Oct 6, 2017

4

good value

Everyone

Room was clean, spacious, breakfast was good, and staff was very accommodating from checkin to departure. The only thing I noticed was the condition of carpet needed some attention It was buckling in corner of room.

By , from indiana on Mar 11, 2017

Review comment responded on Mar 13, 2017

Dear katie, Thank you for choosing to stay with us here at the Best Western Plus Bessemer and for taking the time out and leaving us with your feedback. I am pleased to read that overall you had a great stay with us. We are aware of our carpet and are taking the appropriate steps. Thank you once again. Anup Gill Asst. General Manager

4

good location but beds were so hard!

Everyone

Good location but beds were so hard! Need to spend the money for quality mattresses.

By , from N C on Dec 28, 2016

4

game visit

Everyone

Staff was excellent room clean bright. A/C and heater very quite. Hallways clean and quite. Breakfast worth paying for. Overall a excellent Best Western Plus and super location for Bama football weekend.

By , from winter springs florida on Oct 24, 2016

4

nice hotel for alabama games

Everyone

When we arrived there was a coffee spill in the lobby that had been walked through. Cleaning staff members were out front on a break ignoring the spill. Front desk person wasn't dressed professionally but was nice and helpful. Room was clean but had a damp smell. Breakfast was adequate. This was my third stay here in two years. I will stay again, but was slightly disappointed.

By , from Nashville, TN on Sep 12, 2016

4

good.

Everyone

This location is newly renovated. Nice place to stay for the budget. But too far from Birmingham.

By on Apr 21, 2016

3

worked well for a game day weekend

Families

The staff were very friendly and courteous. The sink is not in the bathroom which made it inconvenient for multiple people staying in the room. Breakfast was okay but could use healthier options. We left saying we would stay there again. Everything was clean and in working order.

By on Nov 17, 2014

4

good hotel for the price

Couples

This hotel was conveniently located off of interstate 20/59. It was overall a good experience. The room was clean and seemed to be recently renovated. We also liked that it had free wifi. The only criticism we had about the room itself was that the walls were very thin. Otherwise we were pleased.

By on Sep 29, 2014

Best Western Plus Bessemer Hotel & Suites

5041 Academy Ln, Bessemer, AL 35022