Clean environment
The overall property and lobby were lovely, and the staff was friendly. We had a nice breakfast in the lobby that was cooked to order and the waitstaff was very good. But our room was NOT CLEAN. The carpet felt slimy, although the beds seemed clean. The bath smelled unpleasant and we had to ask for a couple of clean towels upon our arrival because the ones there appeared dirty and felt wet, as if they had just been scooped up off the floor and hung up.
Staff was very nice and helpful. The room did not have a jetted tub like the description on the Orbitz site said it did. Not even a garden tub. I booked because I thought it did.
The reviews on this property were exactly righr. The service was Amazing and the cleanliness was on point. Absolutely returning.
The facility is under renovation so check in was a little different, but overall a good experience
The staff was very friendly. They gave directions to restaurants that are open during the pandemic and offering outside dining
Would have liked if breakfast was included. Our first room didn't have a clean bathroom. There was hair in the shower and shower didn't work but we were able to change rooms quickly.
The front desk staff members were extremely kind and friendly! This hotel was clean, in a good location, and great for both a quick or a long stay.
My room didn't have a bathroom fan and the fridge was set to a very low cooling temperature. Otherwise, enjoyed the visit back home- hotel was very comfortable, very nice and safe atmosphere, and the room was very spacious.
No cookies at happy hour. Chef didn’t show up no dinner available at facility.
Great place to stay! Would recommend to anyone !!!!!
Quiet hotel and great breakfast. Convenient location and staff extremely helpful and happy to be there.
Disappointed in this hotel. Maid entered my room at 9am and started cleaning without realizing I was still sleeping! Checkout is 11am and I had already requested a late checkout the night before! Lobby area was not kept stocked with fresh coffee and water, outside garbage was stuffed, and breakfast was expensive for items offered. With so many options available in the area, shop around.
Beautiful grounds leading to the hotel. Very nice hotel, especially for the price. We really can't complain about anything.. Close by restaurants, slight drive in to the city but a great place to stay if you are looking for a very nice hotel with reasonable rates.
Located within a leisurely stroll of Liberty Park & Statue of Liberty Replica, Hilton Garden Inn Birmingham SE/Liberty Park is within a 10-minute drive of The Summit. This 3-star hotel welcomes guests with 130 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:00 AM to 10:00 AM.
All of Hilton Garden Inn Birmingham SE/Liberty Park's 130 rooms are air-conditioned and have an array of amenities, including MP3 docks, microwaves, and refrigerators. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also available.
Guests of Hilton Garden Inn Birmingham SE/Liberty Park have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Clean environment
The overall property and lobby were lovely, and the staff was friendly. We had a nice breakfast in the lobby that was cooked to order and the waitstaff was very good. But our room was NOT CLEAN. The carpet felt slimy, although the beds seemed clean. The bath smelled unpleasant and we had to ask for a couple of clean towels upon our arrival because the ones there appeared dirty and felt wet, as if they had just been scooped up off the floor and hung up.
So Sorry we did not meet your expectations. We strive to provide clean rooms for our guests and I apologize for falling short on this visit. I will talk with our staff and see if we can get this issue resolved so that it does not happen again in the future.
Staff was very nice and helpful. The room did not have a jetted tub like the description on the Orbitz site said it did. Not even a garden tub. I booked because I thought it did.
Sorry about the tub, it seems Orbitz hasn't updated its website. Thanks for staying with us!!
The reviews on this property were exactly righr. The service was Amazing and the cleanliness was on point. Absolutely returning.
Thanks for your response!! Thanks for Staying with us!!!
The facility is under renovation so check in was a little different, but overall a good experience
Thank you for your feedback!
Thank you for your feedback
The staff was very friendly. They gave directions to restaurants that are open during the pandemic and offering outside dining
We are delighted that you enjoyed your stay and hope to see you again in the near future.
Would have liked if breakfast was included. Our first room didn't have a clean bathroom. There was hair in the shower and shower didn't work but we were able to change rooms quickly.
The front desk staff members were extremely kind and friendly! This hotel was clean, in a good location, and great for both a quick or a long stay.
Thank you for your positive review! We look forward to seeing you next time!