I was surprised how clean the property was and the staff were all very friendly! Safe area in the Birmingham Metro.
Fun stay
No towels in room, and front desk would not bring them up. Said I had to go down to get them myself
Loved the remodel. Super nice lobby and rooms!
Beautiful remodeled HGI - our stay was great minus one rude staff member. But overall highly recommend.
Clean environment
The overall property and lobby were lovely, and the staff was friendly. We had a nice breakfast in the lobby that was cooked to order and the waitstaff was very good. But our room was NOT CLEAN. The carpet felt slimy, although the beds seemed clean. The bath smelled unpleasant and we had to ask for a couple of clean towels upon our arrival because the ones there appeared dirty and felt wet, as if they had just been scooped up off the floor and hung up.
Staff was very nice and helpful. The room did not have a jetted tub like the description on the Orbitz site said it did. Not even a garden tub. I booked because I thought it did.
The reviews on this property were exactly righr. The service was Amazing and the cleanliness was on point. Absolutely returning.
The facility is under renovation so check in was a little different, but overall a good experience
The staff was very friendly. They gave directions to restaurants that are open during the pandemic and offering outside dining
Would have liked if breakfast was included. Our first room didn't have a clean bathroom. There was hair in the shower and shower didn't work but we were able to change rooms quickly.
The front desk staff members were extremely kind and friendly! This hotel was clean, in a good location, and great for both a quick or a long stay.
My room didn't have a bathroom fan and the fridge was set to a very low cooling temperature. Otherwise, enjoyed the visit back home- hotel was very comfortable, very nice and safe atmosphere, and the room was very spacious.
No cookies at happy hour. Chef didn’t show up no dinner available at facility.
Great place to stay! Would recommend to anyone !!!!!
Hilton Garden Inn Birmingham SE/Liberty Park places you within a leisurely stroll of Liberty Park & Statue of Liberty Replica and Cahaba River. This 3-star hotel welcomes guests with 130 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:00 AM to 10:00 AM.
Guests can expect 42-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include MP3 docks, refrigerators, and microwaves.
Guests of Hilton Garden Inn Birmingham SE/Liberty Park have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 7.00 per day, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
I was surprised how clean the property was and the staff were all very friendly! Safe area in the Birmingham Metro.
Fun stay
No towels in room, and front desk would not bring them up. Said I had to go down to get them myself
Timothy, we apologize for the issue regarding the towels not being in your room. We will certainly share this with management so we can ensure that doesn't happen again. Thank you for letting us know. We hope to see you again in the future for an even better stay.
Loved the remodel. Super nice lobby and rooms!
Thank you, Wade. We are so glad that you like our new look! We look forward to having you stay with us again!
Beautiful remodeled HGI - our stay was great minus one rude staff member. But overall highly recommend.
Susan, thank you so much for your review. We appreciate your feedback and do apologize for an unprofessional staff member. We hope to see you again and to have a better experience.
Clean environment
Thank you for your positive review! We look forward to seeing you next time!
The overall property and lobby were lovely, and the staff was friendly. We had a nice breakfast in the lobby that was cooked to order and the waitstaff was very good. But our room was NOT CLEAN. The carpet felt slimy, although the beds seemed clean. The bath smelled unpleasant and we had to ask for a couple of clean towels upon our arrival because the ones there appeared dirty and felt wet, as if they had just been scooped up off the floor and hung up.
So Sorry we did not meet your expectations. We strive to provide clean rooms for our guests and I apologize for falling short on this visit. I will talk with our staff and see if we can get this issue resolved so that it does not happen again in the future.
Staff was very nice and helpful. The room did not have a jetted tub like the description on the Orbitz site said it did. Not even a garden tub. I booked because I thought it did.
Sorry about the tub, it seems Orbitz hasn't updated its website. Thanks for staying with us!!
The reviews on this property were exactly righr. The service was Amazing and the cleanliness was on point. Absolutely returning.
Thanks for your response!! Thanks for Staying with us!!!
The facility is under renovation so check in was a little different, but overall a good experience
Thank you for your feedback!
Thank you so much for your rating of 5 out of 5! We strive to ensure our guests have an excellent experience and it sounds like we did just that. We are thrilled that you had a great stay and we look forward to seeing you next time!