Red Roof Inn Birmingham South2.0 out of 5.0
Recent guest reviews
We stayed there for an overnight on our way to Destion...the only downfall?Not many restaurants close by in close proximity to the hotel...Service was great and friendly staff..We would stay there again!~
After a long drive up from New Orleans, it was wonderful to be greeted by Dylecia at the front desk who was especially kind and helpful, finding a perfect room location that took into consideration my need to walk my dog a few times during the stay. The room was squeaky clean, recently updated and quiet. From a pet owner's perspective, the grounds are nice for walking, well-lit at night with plenty of grassy spots.
When I'm traveling I usually for cheap places. The rules are simple. It has to be clean. It has to be smoke free. It must be in a quiet and safe area. The staff must be friendly. I did a road trip from NOLA to Milwaukee and spent the nights in three different Red Roof Inns and all of them surpassed these requirements. It was great staying at these motels. The staff was friendly and I had a wonderful sleep.
I have nothing negative to say about the hotel. I wanted to write my review based on Dylecia at the front desk! She was amazing! I was on the phone and she let me know that she would be with me in a minute and that she could beat any rate that I was looking at. She was extremely bubbly and helpful. She went above and beyond her duties to ensure that I was comfortable. I was traveling alone and she made sure that my room was visible and located in a good location. My room was clean and had everything that I needed. I expected the noise level to be loud because the property is located right off the Interstate. I chose to stay here on multiple occasions and Dylecia was the best person to greet you after a long day! P.S. I didn't see any bugs.
Yikes! First this is not a hotel it is a reused motel. The back of the building is 200 yards from the interstate so very noisy, not to mention the train and all the noise associated with people in the parking lot, or on the cat walks, carrying on at all hours as the arrive or return to the motel. Checking in on a "no refunds" from the 1-800 number reservation, after an 8 hour drive and 5 hours at UAB hospital. Was asked to provide credit card and license - even though the room was already paid for. Asked what was to be done with license? Answer: going to scan it. Explained I was not comfortable with scanning all the information on my license, and could just the required information be typed in. NO! I restated that I wasn't at all comfortable with that and would let the management know how displeased I was. What followed was the attendant being rude, unwavering, and not willing at all to help resolve the situation. I was also berated with: you will provide your license to be scanned, or will not be allowed to stay on the property, as well as other pleasantries. No choice. Had to stay very, very displeased. Didn't sleep much.
After a long day of traveling, we looked forward to check-in. There were many issues, but the worst were the cockroaches scattering all over floor, and even on top of the beds. They refused a refund, but offered another room? Like roaches and vermin do not travel to other rooms? Filthy, disgusting hotel with poor customer service. We left right away and found another hotel.
They have put down laminate floors and our room was so slick it was hard not to fall. Also, I had put on a new pair of white socks and when I pulled them off that night they were black after only wearing them on our room's floors. Stains on the sheets and comforter. They did change the sheets but never changed the comforter and never mopped the floor so we wouldn't fall. I hope this helps someone from an accident.
I have never been to a hotel that did not have shampoo, conditioner, lotion and kleenex, but the room was nice, we had the standard room (no microwave,iron, ironing board,etc.) Bed was very comfortable.
We stayed here for Parents Weekend at UofA and everything from the staff to the room was amazing! Room was very clean, well lit, bathroom was clean and the whole room was very updated! The manager, Bobby, was very helpful and very attentive to guest! Bed was very comfy and sheets were clean! Room smelled nice & didn't have musky odor!
The experience was more like a 1, but given how little we paid, I want to give the property/management the benefit of the doubt. The problem with this room--extreme condensation--may have been an anomaly, but until the issue is resolved, they should not rent Room 142. When we rolled up at about 11 p.m. and parked in the very back of the motel, against a small cliff, we noticed a sign warning us to park at our own risk as rain overflow can cause flooding. With no rain in the forecast, we didn't worry about it. (In retrospect, that sign may explain the issue.) The room smelled a little musty, but everything else seemed ok: the bathroom fixtures were apparently new, wi-fi and TV worked properly, towels were clean. Those towels came in very handy! When I removed my shoes and my bare feet hit the floor for the first time, I noticed it was wet and slippery, thought I'd spilled some water. Then we started looking around and realized that a visible slick of condensation covered the entire floor. As we mopped up with the towels, we noticed that laminate threshold had come unglued. After my husband called the office and got a nice apology but a vague "not much we can do about it," we decided we were (a) not in danger and (b) too exhausted to leave. We would wash our feet, not walk in the room without shoes, get in 6-7 hours of sleep, and get out as soon as we got up, not even showering. (No reason to linger as this room did not have a coffee-maker.) The humidity in the room was extremely high, barely mitigated by the A/C: the sheets were slightly damp, hard surfaces felt wet, I woke up with frizzed hair. The experience reminded me of camping on a humid night, with more comfortable bedding. My husband went into the office in the morning and pointed out (not as a threat, merely advice) that the motel risked liability if someone slipped on that floor and broke an elbow or a hip. Whomever he spoke to said something to the effect of "we just don't know what's causing this," indicating that they were aware of this issue. (My husband thought the two desk clerks he talked with three different times were extremely friendly and nice, but clueless as to what might be done.) Earlier this month we stayed at another RRI, and it was absolutely fine. Without the moisture problem, this would have been too. I live by the mantra "you get what you pay for" and "this is the Red Roof Inn, not the Ritz." The rate here was the lowest we've paid in years ($55 before taxes), but we'd have opted for a considerably higher rate for a dry room! And the motel really should be concerned about the safety issues.
- Free WiFi in rooms and public areas
- Free parking
- Fitness center
- Business center
Located in Vestavia Hills within 2 miles (3 km) of Birmingham Ballet, Red Roof Inn Birmingham South is within a few miles (5 km) of Aldridge Gardens. This 115-room hotel has free in-room WiFi, free self parking, and a fitness center. Riverchase Galleria is also close to this Birmingham hotel.
All of Red Roof Inn Birmingham South's 115 rooms are air-conditioned and have an array of amenities, including free long-distance calls, free local calls, and desks. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries.
Renovated in 2015, Red Roof Inn Birmingham South offers a fitness center, free WiFi in public areas, and a meeting room. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Reviews from Trip Advisor
39% of guests recommend this hotelTotal of 438 reviews