We checked in and went out to a comedy show in Birmingham. Gone 3.5 hours. Came back to our room to find out my son's expensive laptop stolen. He's a college freshman and he must have a computer. No signs of forced entry, and hotel staff have no explanation and are not helpful. Local police were excellent. Terrible experience, avoid this place.
Less than a half roll of T Paper. And USB port on lamp did not work. And some of the plug-in did not work
The elevator did not work. It’s a simple room and too expensive for the lack of amenities. Parking lot is small.
We had no issues
I was honestly pleased with this hotel upon first arrival. The lady running the front desk knew I was in a hurry to get to a concert and made check in incredibly fast and easy. We were able to quickly check out our room and leave. However, we returned around 11pm and brought back food with us. After around 10 or so minutes in the room, my husband reached over for his drink cup to discover a German Roach sitting on the lid. We then decided to check over our luggage and leave it in the car instead in fear that they'd crawl into our belongings and accidentally bringing them home with us. The bed was okay at best as far as comfort. Im not sure if maybe there had been a previous smoker in the room, left over pet dander, or an excessive amount of dust - but both my husband and I woke up unable to breathe due to how badly our allergies acted up overnight. We both cleared up about an hour after we'd checked out, so I know it was related to the room and not enviromental allergies. Wouldn't personally stay here again due to the roaches and allergy issues - I would've otherwise been satisfied.
i LIKED THAT THE ROOMS WER CLEAN, i DID.T LIKE THE FACT THAT THE ROOMS COME WITH NO REFRIGERATOR
I enjoyed my stay at the Red Roof Inn, the room was very nice and cozy. The young lady at the front desk was very nice and polite.
It was tired.
No comment
My visit was not as I expected, for that price I didn't see a microwave or a refrigerator, my room at 130, didn't have a delivery option card in my room, Tv blinking and jumping, parking lot free very tight, if you leave, expect to be gone for good, you want find anywhere to park, no delivery cards with delivery options, and make sure you request what floor or what side you would like your room to be on, ramps and so on, other than that, which was enough wrong for me, that parking SMH caused me to cut my visit short.
Staff was friendly, but busy since it was the holiday weekend. There should have been more staff for check-ins. Other than that, it was nice and clean.
Red Roof Inn Birmingham South The hotel was clean but it had stale smell, we freshen up the room with Lysol and Mr. Clean for Covid-19 reasons... The bed was older but comfortable and the soap was not the best overall. I would recommend being your own soap and air freshener to make your stay better. The TV would only go to one channel due to the remote having issues, so if you’re a tv person this isn’t the hotel to come to it because it was not a Smart TV. I would still recommend this hotel to a traveler who needs a decent place to stay for a night.
Room was ok. Blow drier didn't work and none available for replacement. Clock and nearest ice machine didn't work. Refrigerator had water running out onto floor. Sink drain did not drain.
I went to the front desk and no one was there. I waited a but before saying hello. Finally a girl came over and helped me check in. I head over to my room only to realize it wasn’t a room that was ready. It had the mattresses on the floor, no bed linen, etc. I went back to the front office and had to wait again for her. Finally she gave me a room and it was incredibly dirty. Would not recommend.
Located in Vestavia Hills, Red Roof Inn Birmingham South is within a few miles (5 km) of sights such as Birmingham Ballet and Aldridge Gardens. This 115-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other amenities include free long-distance calls, free local calls, and hair dryers. Housekeeping is available on request.
At Red Roof Inn Birmingham South, guests have access to a gym, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
We checked in and went out to a comedy show in Birmingham. Gone 3.5 hours. Came back to our room to find out my son's expensive laptop stolen. He's a college freshman and he must have a computer. No signs of forced entry, and hotel staff have no explanation and are not helpful. Local police were excellent. Terrible experience, avoid this place.
Less than a half roll of T Paper. And USB port on lamp did not work. And some of the plug-in did not work
The elevator did not work. It’s a simple room and too expensive for the lack of amenities. Parking lot is small.
Thank you for your feedback.
We had no issues
Thank you for your 5/5 rating, Makenna. We're glad you had no issues and hope we can welcome you back again soon. Take care!
I was honestly pleased with this hotel upon first arrival. The lady running the front desk knew I was in a hurry to get to a concert and made check in incredibly fast and easy. We were able to quickly check out our room and leave. However, we returned around 11pm and brought back food with us. After around 10 or so minutes in the room, my husband reached over for his drink cup to discover a German Roach sitting on the lid. We then decided to check over our luggage and leave it in the car instead in fear that they'd crawl into our belongings and accidentally bringing them home with us. The bed was okay at best as far as comfort. Im not sure if maybe there had been a previous smoker in the room, left over pet dander, or an excessive amount of dust - but both my husband and I woke up unable to breathe due to how badly our allergies acted up overnight. We both cleared up about an hour after we'd checked out, so I know it was related to the room and not enviromental allergies. Wouldn't personally stay here again due to the roaches and allergy issues - I would've otherwise been satisfied.
Dear Valued Guest! Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that of the situation that took place while you were with us. Please know that we use a reputable pest control company who treats are rooms regularly to prevent against many common bugs. I have escalated your feedback to our On-Site Manager to have our pest company come out and check the room you were in as well as the surrounding rooms and take any action needed based on their findings. We value you as our guest and do hope that you will give us another try should your travels bring to you back into the area for another concert or a different event. Thank you again for your review! Jessica - Dedicated Response Specialist
i LIKED THAT THE ROOMS WER CLEAN, i DID.T LIKE THE FACT THAT THE ROOMS COME WITH NO REFRIGERATOR
Hi Johnnie, Thank you so much for leaving a review on your stay. We are so happy to hear that you found the rooms clean; our clean time works very hard daily. On your next visit, please try our Deluxe Doubles or Superior King room types as these rooms include Microwaves and Refrigerators. Thank you again for your review. We look forward to seeing you again!
I enjoyed my stay at the Red Roof Inn, the room was very nice and cozy. The young lady at the front desk was very nice and polite.
Hi Erica, Thank you so much for the 5 out of 5 review; we work very hard to ensure all guests have the same experience you did! We are so happy to hear that you enjoyed your stay! I will be sure to share your feedback with all of our team members! We look forward to seeing you next time! Jessica - Dedicated Response Specialist
Dear Michael, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Birmingham South. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof Management RediResponse Specialist