Staff seemed irritaded to help throughout the stay. I was in need of more towels to shower, went to check in counter three times. Each time I asked for more towels and they said they would take them up and never did. Bathroom looked dirty. Room floor was dirty. And the whole room smelled of humidity and mold.
poor maintenance and the room need a thorough cleaning. the rooms need to be renovated.
"After" I quickly squashed 5 cockroaches it didn't matter...because my wife killed 2 more on the bathroom sink...and small ones just kept coming and going. The ENTIRE hotel reeked with the ever permeating smells of a crack/meth house (I have knowledge of that smell). It takes HOURS to get that smell out of your nostrils. ...And I'm not talking about just the inside... On the outside walkways, stairways "Elevator"....EVERYWHERE.....!
The hotel is very well maintained. It's in an older area but they've really got nice rooms.
Tv doesn’t work, walls are scratched, everything is dirty, I’m surprised this even got an A rating, the bathroom is dirty, there’s hair everywhere and the faucets are bad. The floors are dirty, the bed sheets have stains all over them including hair, the walls are torn and the beds are held together by duct tape, the doors don’t work, they don’t close or open if closed.
This property has alot of cockroaches. I saw one (dead) on my way to the front office this should have been a red flag. The office itself wasn't dirty but wasn't clean, comfortable, or inviting either. The staff seemed like customer service was not high on there list. I inspected the room before i sat anything down and ai seemed okay. A few minutes later i saw 2 roaches i killed them a convinced myself they came in from outside while moving our belongings in. A couple minutes later i noticed another one come from behind the baseboard and that was it for me. I wen to the office and asked for a refund and went to a different establishment.
They have roaches
Torn comforter covers, moldy ceiling, cigarette burned, cracked, filthy tub. Clerk had no mask at check in.
Worst hotel I've ever stayed in. I am a Wyndham fan and that name brings a higher level of expectation for a hotel. The room was filthy, as was the grounds. The odor of fresh Marijuana, as in being growing, was so strong, I would not be surprised if it was being grown on the property. The dog relief area was the cleanest part!!!
Our room had a great bed
Dirty and smelly. Bugs crawling Used to stay there a lot over last 30 years but never again.
As soon as i came in to the room i saw a roaches that welcome us.. the sham of bed that is ripped , the towels are very old, should be white but looks brown , need Clorox to whiten it .. i requested a bathroom for handicap but the shower is not fix.. The only consolation i got was the air-con , really cold. The staff are friendly. The area is good . there are food chains around and gas stAtion ( Arco )
The sheets and linen were clean. Towels were clean, but only provided two which were nearly threadbare for a room that sleeps four. You could plainly see that the room door had been pried open before with chipped paint bent frame and a crooked replacement of the lock. The shower was not non-skid and most of the coating had worn off leaving a grayish dingy appearance. The room was missing a refrigerator and a phone too. Leaving us to feel that the staff/owners take little pride in their hotel or work.
My overall stay was fine the room was clean but outside they were renovating some it was dirty Dusty and the property around there isn't the greatest not a homeless people wandering around overall it was good stay
This is the most horrible place I have been to; I arrived to find a very odorous room and crawling animals all over the bathroom.
I like it, the carpets were not clean. Other things like blankets where clean. Bathroom clean but had cigarette burn on bathtub. The staff was nice but the two guys seem to be very high on weed. I believe in the freedom of smoking but after work to before work. Is not professional working high and specially in case of an emergency.
The pool is all i liked
Located within a 5-minute walk of Buck Owens Crystal Palace, La Quinta Inn by Wyndham Bakersfield South is within a 15-minute stroll of Bakersfield Heart Hospital. This 128-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is served on weekends from 6:00 AM to 9:00 AM.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.
La Quinta Inn by Wyndham Bakersfield South features an outdoor pool, free WiFi in public areas, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include laundry facilities, a TV in a common area, and a vending machine.
Staff seemed irritaded to help throughout the stay. I was in need of more towels to shower, went to check in counter three times. Each time I asked for more towels and they said they would take them up and never did. Bathroom looked dirty. Room floor was dirty. And the whole room smelled of humidity and mold.
Hi Francisco,Your 3-star review encourages us to continue improving our services. Please feel free to share any specific suggestions or concerns, as we are committed to delivering a better experience for you. Thank you for choosing us!
poor maintenance and the room need a thorough cleaning. the rooms need to be renovated.
Hi Jonathan,We apologize for any inconvenience during your stay. Addressing maintenance and cleanliness concerns is a priority, with renovations underway. Your feedback is valuable, and we appreciate your understanding. We look forward to the opportunity to provide a more positive experience in the future.
"After" I quickly squashed 5 cockroaches it didn't matter...because my wife killed 2 more on the bathroom sink...and small ones just kept coming and going. The ENTIRE hotel reeked with the ever permeating smells of a crack/meth house (I have knowledge of that smell). It takes HOURS to get that smell out of your nostrils. ...And I'm not talking about just the inside... On the outside walkways, stairways "Elevator"....EVERYWHERE.....!
Hi Brian,We sincerely apologize for the extremely unpleasant experience you encountered during your stay. This falls well below our standards, and we take your feedback seriously. We will investigate and address the cleanliness and odor issues to ensure a more comfortable and enjoyable stay for future guests. Your input is invaluable, and we regret that you had to go through this.
The hotel is very well maintained. It's in an older area but they've really got nice rooms.
Hi Dennis,We're pleased to hear that the hotel is well-maintained and offers nice rooms despite being in an older area. Your feedback is valuable, and we appreciate your positive remarks. We're committed to providing a comfortable and enjoyable experience for all our guests. Thank you for choosing our establishment.
Hi Sandra,It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Tv doesn’t work, walls are scratched, everything is dirty, I’m surprised this even got an A rating, the bathroom is dirty, there’s hair everywhere and the faucets are bad. The floors are dirty, the bed sheets have stains all over them including hair, the walls are torn and the beds are held together by duct tape, the doors don’t work, they don’t close or open if closed.
Dear Guest,We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. Our management has taken up these issues and we are taking committed steps to rectify them and ensure this does not happen again.
This property has alot of cockroaches. I saw one (dead) on my way to the front office this should have been a red flag. The office itself wasn't dirty but wasn't clean, comfortable, or inviting either. The staff seemed like customer service was not high on there list. I inspected the room before i sat anything down and ai seemed okay. A few minutes later i saw 2 roaches i killed them a convinced myself they came in from outside while moving our belongings in. A couple minutes later i noticed another one come from behind the baseboard and that was it for me. I wen to the office and asked for a refund and went to a different establishment.
Hello, On behalf of our entire team, we regret that you had an unpleasant experience at our property. We sincerely apologize for the roaches-related issues. We have shared this feedback with the concerned staff to take care of the pest problem. Hopefully, you will give us another chance next time you are in the area. Thanks for letting us know about your experience, your feedback will be used to implement changes.
They have roaches
Hello, We are very sorry to hear about the inconvenience caused by the roaches. We are not meeting your expectations. Please note that your concerns have been passed on to the concerned team. We will hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!
Hi Batssy,It's concerning to hear about the issues you faced with our staff's responsiveness, cleanliness of the bathroom and room, as well as the odor in the room. Rest assured, we take your feedback seriously and will address these issues promptly with our team to ensure improvements are made. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.