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Recent guest reviews

Great view of the coastline and Shoreline villiage. Pool area was festive and relaxing with a great poolside bar and lounge. Highly recommend this place. Fuegos restaraunt in the hotel was splendid.

I love it here!

Beautiful location near the Queen Mary and our Carnival Cruise departure…. Hotel had a convenient shuttle and made our stay that much more!

an island getaway in the middle of a good sized city with an excellent onsite restaurant and 10 minute walk to Aquarium of the Pacific

Friendly staff . Rooms could use a little upgrade . Overall nice stay. Restaurant on site. Kid friendly .

The property was great. Room was clean and comfortable. Air worked fine. With the port nearby we had to drive through congestion and very industrial areas...making the drive to and from the property interesting events to say the least. Otherwise we loved the property and may choose to stay there again!

We had a great time during our stay at Hotel Maya. We had our kids (5 and 3) with us and they loved the pool and beach areas. We got a s’mores kit one night and toasted marshmallows. We rented a cabana for the day one day and loved the service at the pool. We did have a bit of trouble with service and cleaning of our room. They don’t clean the rooms or switch out towels without requesting it, and we requested it twice (with repeated calls throughout the day) and they forgot to come change out our towels and clean the room. With two little kids eating in the room and tracking sand everywhere, it probably got dirtier than most rooms do! They finally admitted they’d dropped the ball and sent someone to our room, but she didn’t finish changing the sheets until after 9 (and our kids bedtime). Other than the cleaning service, we really had a great time and would return. We’d just recommend asking early for cleaning when you might need them.

wife and i love this place. like being at an island resort without getting on a plane! onsite restaurant Fuego has great food and always busy- make reservations!

Very nice resort . Beds and pillows need an upgrade but overall pleasant experience.

Great hotel, staff and restaurant .

We loved our stay at the Hotel Maya. We took a Lyft from LAX, and the hotel provided a shuttle to the cruise dock. We enjoyed several good meals at the onsite restaurant. Excellent hotel.

Property was nice and early access to pool & hot tub. For how much the per room charge is, breakfast and parking were not included. I have been to much more reasonably priced hotels where both of those were included. Hard to believe they are not at this hotel.

The Good : Property was nice. Dining place was excellent. The Bad : However we were given a room which was right next to an ongoing party with loud music. Which was puzzling because there seemed to be vacancy. The FUGLY : The Front desk sweet but mean lady refused to give us the complimentary weeklong parking for our carnival cruise !! Left a very bad taste in my mouth. That included parking was one main reason for booking this place.

VERY difficult to find parking, loud- party atmosphere, beds are not queen size, they are fulls, so much smaller than we were expecting

My room never got cleaned we stayed 5 nights and they didn’t even bring us clean towels! Had to pay parking !

We picked this property because it was close to the Long Beach Cruise Port. But, wasn't worth the high fee that we paid for staying there. The room was spacious. It was facing the parking lot as we didn't pay for water views and that was okay. Expensive Hotel for not much value.

Queensway Drive Long Beach CA

Hotel highlights

  • Close to Long Beach Cruise Terminal
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Private beach

Located in Harbor, Hotel Maya - a Doubletree by Hilton Hotel is a leisurely stroll from sights such as RMS Queen Mary and Aquarium of the Pacific. This 4-star hotel has 199 rooms and welcomes guests with a restaurant, a private beach, and an outdoor pool.


Dining

This hotel is home to a restaurant and a bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Guests can expect to find free WiFi and TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones.


Property features

Hotel Maya - a Doubletree by Hilton Hotel features a private beach, an outdoor pool, and a gym. Self parking is offered for USD 35 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include free WiFi in public areas, a business center, and a computer station.

Room options

Room, 2 Queen Beds, Non Smoking, Balcony (Water View)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Loft, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 4

Room, 2 Queen Beds (Water View)

2 Queen Beds | Sleeps 4

Guest reviews for Hotel Maya - a Doubletree by Hilton Hotel

Everyone (16) Couples (11) Family (15)
5
Partner Couples

Great view of the coastline and Shoreline villiage. Pool area was festive and relaxing with a great poolside bar and lounge. Highly recommend this place. Fuegos restaraunt in the hotel was splendid.

By on Sep 18, 2022

Review comment responded on Sep 20, 2022

Thank you! Happy to have served you.

5
Family

I love it here!

By on Sep 7, 2022

Review comment responded on Sep 11, 2022

Thanks!

5
Family

Beautiful location near the Queen Mary and our Carnival Cruise departure…. Hotel had a convenient shuttle and made our stay that much more!

By on Aug 22, 2022

Review comment responded on Aug 24, 2022

Thank you!

5
Family

an island getaway in the middle of a good sized city with an excellent onsite restaurant and 10 minute walk to Aquarium of the Pacific

By on Aug 6, 2022

Review comment responded on Aug 7, 2022

Thanks James for the feedback.

5
Family with small children

Friendly staff . Rooms could use a little upgrade . Overall nice stay. Restaurant on site. Kid friendly .

By on Jul 30, 2022

Review comment responded on Aug 1, 2022

Thank you for your review.

5
Family

The property was great. Room was clean and comfortable. Air worked fine. With the port nearby we had to drive through congestion and very industrial areas...making the drive to and from the property interesting events to say the least. Otherwise we loved the property and may choose to stay there again!

By , from Chattanooga on Jul 6, 2022

Review comment responded on Jul 7, 2022

Thank you for your review.

4
Family with small children

We had a great time during our stay at Hotel Maya. We had our kids (5 and 3) with us and they loved the pool and beach areas. We got a s’mores kit one night and toasted marshmallows. We rented a cabana for the day one day and loved the service at the pool. We did have a bit of trouble with service and cleaning of our room. They don’t clean the rooms or switch out towels without requesting it, and we requested it twice (with repeated calls throughout the day) and they forgot to come change out our towels and clean the room. With two little kids eating in the room and tracking sand everywhere, it probably got dirtier than most rooms do! They finally admitted they’d dropped the ball and sent someone to our room, but she didn’t finish changing the sheets until after 9 (and our kids bedtime). Other than the cleaning service, we really had a great time and would return. We’d just recommend asking early for cleaning when you might need them.

By on Jun 26, 2022

Review comment responded on Jun 27, 2022

Thank you for the feedback.

3
Partner Couples

wife and i love this place. like being at an island resort without getting on a plane! onsite restaurant Fuego has great food and always busy- make reservations!

By on Jun 21, 2022

Review comment responded on Jun 27, 2022

Thank you!

4
Everyone

By on Apr 21, 2022

5
Family Family with small children

Very nice resort . Beds and pillows need an upgrade but overall pleasant experience.

By on Mar 25, 2022

Review comment responded on Mar 25, 2022

Thank you for your kind review. We look forward to your next stay with us!

Hotel Maya - a Doubletree by Hilton Hotel

700 Queensway Drive, Long Beach, CA 90802
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