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The Westin Long Beach

4.0 out of 5.0

Recent guest reviews

I arrived very early due to an early flight, just hoping for room, not expecting one to be ready or available. Waiting in front of the reception desk for a long time for someone to come out from back office. Long time is about 10 to 15 minutes. When the receptionist came out, she was...disinterested to say the least, on a verge of annoyed. But to my delight she was able to fined a room that was available and so I was grateful about that. She handed me my keys with a lecture to call ahead next time I have an early flight because the check in is at 3 pm. So, next time I will be sleeping in the lobby or she may charge me a another day rate. The problem was not what she said, but how. I do know check in and check out times. Well, at least I got a room. Very thankful for that. When I opened the room, there was a family sleeping there. I quickly left without anyone being disturbed. I went back to reception and another clerk got me a room that was actually vacant and clean. Rest of my stay was uneventful, in a good or bad way. Beds are so comfy I would give 5 stars for comfort. 5 stars for location. Seems that some training would be helpful. When a guest is checking in at 6 am there is an opportunity to cash in, or delight. I was not presented with either option.

Location was in walking distance to the places we wanted to go.

Loved staying there! Will stay again. Friendly staff .

Wasn't the experience I expected. It says free internet but then you have to end up paying. The hotel itself looks old and the rooms don't offer anything, not even a fridge. I've stayed at a 3 star hotel with better accommodation than the Westin. It was disappointing

I woke up in the morning at 7am to ants crawling in our room notified front desk and was told they would send someone up.. checkout time 11am and was told manager would call me..still waiting!

Wonderful experience, love the hotel, it nice and super clean. The only draw back is they charge $25 to park your car per night.

When arrived early at 1 to check in and our room was not ready. The front desk told us they will call us when it was ready so we went to eat and at 4 headed back to the hotel. When we checked in our room was still not ready.

Great hotel with nice staff. They were very helpful except with check-in time!

It doesn't feel like a Westin. Old smelly rooms! No nice water jar on lobby or coffee! They do have a little gift shop selling water for $5 a bottle.

Very helpful staff. Great location. Good amenities.

It's certainly a great location. But if you work late, the kitchen closes about 10:30pm. That means you'll be going for a walk to get some food. At that time of night, the vagrants are everywhere. It's not the "Westin" experience that I'm used to.

Nice atmosphere. Good pool. Late check out on Sunday's.

Very nice hotel , the only incovinence was that the pool was close due a renovation and we are Not inform

The hotel was great. Nice and clean and great experience

Took my partner to Long Beach for his birthday weekend and was pleasantly surprised at how nice a stay this was for such a big hotel. We normally stay at boutique hotels for the added service, fun, and friendliness, but the Westin was just as nice!

We stayed here and loved it the staff was great! We were able to do early check in since we finished our cruise and was off sooner then we thought. It is really close to the pike, which there is a lot to do to kill time and great places to eat. You would not regret your stay here.

Wonderful staff, great location, and excellent breakfast

Westin hotels are generally great and this one is no different. Very clean and comfortable room. Superior linens. Nice pool and jacuzzi. Fitness room has enough machines to stay fit during your stay. For a small fee, they will loan you workout attire for the length of your stay so there is no need to pack it from home.

Overall, guest room was as to be expected at a Westin. Clean and well appointed. Front desk check in confusion quickly corrected. I can not same the same for Sunday Buffet breakfast. What 4 Star hotel serves powdered scrambled eggs ?

My stay at this hotel was wonderful. It is very close to eating and sightseeing, and I had a very clean comfortable room.

333 E Ocean Blvd Long Beach CA

Hotel highlights

  • Walking distance to Long Beach Convention and Entertainment Center and Aquarium of the Pacific
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

The Westin Long Beach places you within a 10-minute stroll of popular attractions such as Long Beach Convention and Entertainment Center and Pike at Rainbow Harbor. This 4-star hotel has 469 guestrooms and offers an outdoor pool, a fitness center, and a spa tub. Centrally located in Long Beach, the hotel is also a short walk from City Place Shopping Center and Aquarium of the Pacific.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


Rooms

The Westin Long Beach's 469 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect WiFi and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include video-game consoles, laptop-compatible safes, and phones.


Property features

At The Westin Long Beach, guests enjoy an outdoor pool, a fitness center, and a spa tub. Parking is available for USD 25.00 per night (USD 28.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, 25 meeting rooms, and conference space.

Room options

Deluxe Room

Full 2 | King 1 | Sleeps 4

Guest reviews for The Westin Long Beach

Everyone (12) Couples (20) Business (23) Family (9) Other (6) Friends (4)
3

inconsistent

Everyone

I arrived very early due to an early flight, just hoping for room, not expecting one to be ready or available. Waiting in front of the reception desk for a long time for someone to come out from back office. Long time is about 10 to 15 minutes. When the receptionist came out, she was...disinterested to say the least, on a verge of annoyed. But to my delight she was able to fined a room that was available and so I was grateful about that. She handed me my keys with a lecture to call ahead next time I have an early flight because the check in is at 3 pm. So, next time I will be sleeping in the lobby or she may charge me a another day rate. The problem was not what she said, but how. I do know check in and check out times. Well, at least I got a room. Very thankful for that. When I opened the room, there was a family sleeping there. I quickly left without anyone being disturbed. I went back to reception and another clerk got me a room that was actually vacant and clean. Rest of my stay was uneventful, in a good or bad way. Beds are so comfy I would give 5 stars for comfort. 5 stars for location. Seems that some training would be helpful. When a guest is checking in at 6 am there is an opportunity to cash in, or delight. I was not presented with either option.

By on Dec 4, 2017

4

location

Everyone

Location was in walking distance to the places we wanted to go.

By on Oct 30, 2017

5

great stay

Everyone

Loved staying there! Will stay again. Friendly staff .

By on Oct 15, 2017

2
Everyone

Wasn't the experience I expected. It says free internet but then you have to end up paying. The hotel itself looks old and the rooms don't offer anything, not even a fridge. I've stayed at a 3 star hotel with better accommodation than the Westin. It was disappointing

By on Oct 15, 2017

4

ants in my room

Everyone

I woke up in the morning at 7am to ants crawling in our room notified front desk and was told they would send someone up.. checkout time 11am and was told manager would call me..still waiting!

By , from los angeles on Sep 25, 2017

5
Everyone

Wonderful experience, love the hotel, it nice and super clean. The only draw back is they charge $25 to park your car per night.

By on Jul 19, 2017

3

okay hotel in a good location

Everyone

When arrived early at 1 to check in and our room was not ready. The front desk told us they will call us when it was ready so we went to eat and at 4 headed back to the hotel. When we checked in our room was still not ready.

By on Jul 10, 2017

5
Everyone

Great hotel with nice staff. They were very helpful except with check-in time!

By , from Oklahoma on Jan 4, 2017

3

it doesn't feel like a westin. old smelly rooms!

Everyone

It doesn't feel like a Westin. Old smelly rooms! No nice water jar on lobby or coffee! They do have a little gift shop selling water for $5 a bottle.

By on Nov 23, 2016

5
Everyone

Very helpful staff. Great location. Good amenities.

By , from San Diego on Oct 30, 2016