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The Westin Long Beach

4.0 out of 5.0

Recent guest reviews

Thin walls I could hear my neighbors. Food was so-so

The hotel staff was very pleasant and the room was great. I will be staying here again.

All around great I would stay with them again loven

One night stay. Checked in early. Nice heavenly bed

Great location. And everything is really at walk distance.

Only gripe ia that the sink and the tub had a slow drain. Other than that. Amazing

The hotel staff was very friendly and accommodating. My wife wanted a room that over looked the Christmas light display that was located across from the hotel and the lady at the front desk willing placed us in one. The room was large and in excellent condition. We had an early lunch the next day in the hotel restaurant and the service and food were excellent.

Convenient location, close to restaurants, mall and activities

I arrived very early due to an early flight, just hoping for room, not expecting one to be ready or available. Waiting in front of the reception desk for a long time for someone to come out from back office. Long time is about 10 to 15 minutes. When the receptionist came out, she was...disinterested to say the least, on a verge of annoyed. But to my delight she was able to fined a room that was available and so I was grateful about that. She handed me my keys with a lecture to call ahead next time I have an early flight because the check in is at 3 pm. So, next time I will be sleeping in the lobby or she may charge me a another day rate. The problem was not what she said, but how. I do know check in and check out times. Well, at least I got a room. Very thankful for that. When I opened the room, there was a family sleeping there. I quickly left without anyone being disturbed. I went back to reception and another clerk got me a room that was actually vacant and clean. Rest of my stay was uneventful, in a good or bad way. Beds are so comfy I would give 5 stars for comfort. 5 stars for location. Seems that some training would be helpful. When a guest is checking in at 6 am there is an opportunity to cash in, or delight. I was not presented with either option.

Location was in walking distance to the places we wanted to go.

Loved staying there! Will stay again. Friendly staff .

Wasn't the experience I expected. It says free internet but then you have to end up paying. The hotel itself looks old and the rooms don't offer anything, not even a fridge. I've stayed at a 3 star hotel with better accommodation than the Westin. It was disappointing

I woke up in the morning at 7am to ants crawling in our room notified front desk and was told they would send someone up.. checkout time 11am and was told manager would call me..still waiting!

Wonderful experience, love the hotel, it nice and super clean. The only draw back is they charge $25 to park your car per night.

When arrived early at 1 to check in and our room was not ready. The front desk told us they will call us when it was ready so we went to eat and at 4 headed back to the hotel. When we checked in our room was still not ready.

Great hotel with nice staff. They were very helpful except with check-in time!

It doesn't feel like a Westin. Old smelly rooms! No nice water jar on lobby or coffee! They do have a little gift shop selling water for $5 a bottle.

Very helpful staff. Great location. Good amenities.

It's certainly a great location. But if you work late, the kitchen closes about 10:30pm. That means you'll be going for a walk to get some food. At that time of night, the vagrants are everywhere. It's not the "Westin" experience that I'm used to.

Nice atmosphere. Good pool. Late check out on Sunday's.

333 E Ocean Blvd Long Beach CA

Hotel highlights

  • Walking distance to Long Beach Convention and Entertainment Center and Aquarium of the Pacific
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Downtown Long Beach, The Westin Long Beach is within a 10-minute walk of popular sights such as Long Beach Convention and Entertainment Center and Pike at Rainbow Harbor. This 4-star hotel has 469 guestrooms and offers an outdoor pool, a fitness center, and a spa tub. Centrally located in Long Beach, the hotel is also a short walk from City Place Shopping Center and Aquarium of the Pacific.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

The Westin Long Beach's 469 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect WiFi and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include video-game consoles, laptop-compatible safes, and phones.


Property features

At The Westin Long Beach, guests enjoy an outdoor pool, a fitness center, and a spa tub. Parking is available for USD 25.00 per night (USD 28.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 25 meeting rooms, conference space, and a business center.

Room options

Deluxe Room

Full 2 | King 1 | Sleeps 4

Room, Accessible

Full 2 | Sleeps 4

Guest reviews for The Westin Long Beach

Everyone (20) Couples (20) Business (23) Family (9) Other (6) Friends (4)
3
Everyone

Thin walls I could hear my neighbors. Food was so-so

By on Jun 18, 2018

5
Everyone

The hotel staff was very pleasant and the room was great. I will be staying here again.

By on Jun 17, 2018

5
Everyone

All around great I would stay with them again loven

By , from Louisiana on May 31, 2018

4
Everyone

One night stay. Checked in early. Nice heavenly bed

By , from san diego on May 25, 2018

5
Everyone

Great location. And everything is really at walk distance.

By , from Las Vegas on May 22, 2018

5
Everyone

Only gripe ia that the sink and the tub had a slow drain. Other than that. Amazing

By , from WA on Apr 28, 2018

5

great hotel conveniently located

Everyone

The hotel staff was very friendly and accommodating. My wife wanted a room that over looked the Christmas light display that was located across from the hotel and the lady at the front desk willing placed us in one. The room was large and in excellent condition. We had an early lunch the next day in the hotel restaurant and the service and food were excellent.

By , from San Francisco on Jan 13, 2018

4
Everyone

Convenient location, close to restaurants, mall and activities

By on Dec 26, 2017

3

inconsistent

Everyone

I arrived very early due to an early flight, just hoping for room, not expecting one to be ready or available. Waiting in front of the reception desk for a long time for someone to come out from back office. Long time is about 10 to 15 minutes. When the receptionist came out, she was...disinterested to say the least, on a verge of annoyed. But to my delight she was able to fined a room that was available and so I was grateful about that. She handed me my keys with a lecture to call ahead next time I have an early flight because the check in is at 3 pm. So, next time I will be sleeping in the lobby or she may charge me a another day rate. The problem was not what she said, but how. I do know check in and check out times. Well, at least I got a room. Very thankful for that. When I opened the room, there was a family sleeping there. I quickly left without anyone being disturbed. I went back to reception and another clerk got me a room that was actually vacant and clean. Rest of my stay was uneventful, in a good or bad way. Beds are so comfy I would give 5 stars for comfort. 5 stars for location. Seems that some training would be helpful. When a guest is checking in at 6 am there is an opportunity to cash in, or delight. I was not presented with either option.

By on Dec 4, 2017

4

location

Everyone

Location was in walking distance to the places we wanted to go.

By on Oct 30, 2017