Holiday Inn Long Beach Airport Hotel and Conference Center3.5 out of 5.0
Recent guest reviews
Hello, I hope you are doing well. I want to share the feedback about during my stay experience at this hotel. It was ok enjoy staying at this hotel however, I am disappointed with a few problem issues were not too happy during my stay. 1. Before I arrived to check in at the hotel and I did talk with someone at this hotel and he said he is a PBX Operator and it sounds alike he is not PBX Operator through phone call and I just did find out that he is a General Manager at this hotel. I feel do not understand why he was dishonesty with me about his job title position. Secondly, the room was ok and not good view of the plants block the window on the 8th floors due I did request airport view on any floors and the front desks told me that all of the floors with the airport views were occupied. Third, The hotel shuttle driver was not helping me at all and he refused unloaded and loaded my luggage and bag and I have have unloaded and loaded my luggage and bag on my own because the hotel shuttle driver said that his back is hurting. I feel waste my time book a reservation with the points for the free night stay when I was not satisfied with these issues during my stay. I also a not too satisfied the showers on/off switch due it become loose itself and the water temperature was hot when the switch go down to the hot water temperature. I hope someone can send me compensate due of these issues. I don't think want to stay there again. I thought this hotel is with the IHG company and I thought the IHG Company suppose to see all of IHG hotels need to take care of guests that is called IHG Cares but this hotel is not sounds and don't care about IHG Cares. :(.
The service was slow and seemed to be uninterested in the customer. Not were you want to go. I will never go to another event at this place. It is freeway close but the do not seem to know that the customer pays the cost for service and was talking to be served.
If you need a cheap and Terrible place to stay... you have found it. Rude staff. Horrible smell. Only good thing is it was just for one night. Stay nowhere else. I promise you will be better off. There is nothing good about this place.
I usually do not leave reviews but I had to for this property I cannot give this property less than one star or I would. The problem is that there are two buildings for this Holiday Inn the main tower and a property in the back. I have no doubt that the rooms is in the tower are very nice the lobby is extremely nice however if you get stuck in what they call the West Wing you will be extremely disappointed this building is basically worse than a Motel 6. The rooms are very small the bed was at least comfortable however the noise from the street is very loud. I talked to the front desk three times to try to move and we were not able to do this. I would not stay here again. They should advertise that you may end up in an area that is not the quality of what a Holiday Inn should be.
Every staff person I spoke with was helpful and friendly. Top-notch people working here! The room and common spaces were updated, very pleasant, clean and attractive. The bed was very comfortable. The room was laid out nicely to allow one to work if needed. Breakfast was good and a bonus to have it on the top floor with a great view. Location is very convenient to Long Beach Airport. Just be aware that this convenience comes with a fair amount of noise from the airport (starting at 7am) and the adjacent 405 freeway.
Stayed here for business, nice clean room, friendly and helpful staff. Vue restaurant on the penthouse has a great happy hour with 1/2 price appetizers and of course a great vue! A variety of restaurants eithin ealking distance. Happy with my stay.
This was a good value versus the pricier properties near the convention center. Although my room faced the airport there wasn't any noise that would disrupt a good nights sleep. The property is nicely remodeled, has a small cafe that sells Peets coffee (Yes!) as well as a self-serve snack area for early/late hours. Everyone was courteous and the room was modern and clean. I visited the Vue bar one evening for dinner and was warmly greeted and attended to; very handy for not having to go anywhere else at end of a long day. My only gripe was the parking charge. I don't see how that ensures that guests have space to park because it would not change the number of guest vehicles. Gas station next door; very handy.
Clean rooms and clean lobby but the front desk staff seemed overworked. Even though I was the only one trying to check in at the time. He kept blaming it on computer issues. Pros and cons of every hotel stay and this one is no exception. Disappointed by the fact that no one could tell me why the coffee bar in the lobby was closed by 11:50 AM. I am appreciative of the laundry facilities..Just they were just a single washer and dryer at the end of a hallway on the 1st floor completely unsecured. Room was small and and I not sure that I got the executive room that I paid for. PRO: Close to Long Beach Airport which is why I picked this property for a very early morning 5:40 AM depurate.
We traveled to Long Beach for my husband's 50th high school reunion and stayed at the Holiday Inn Long Beach Airport (where I stayed the night before our wedding 45 years ago). The hotel has recently been remodeled and it is beautiful; the rooms are great and very quiet even though the hotel is so close to the airport. It is conveniently located to many attractions in the area and I would stay there again if I am ever in the vicinity.
I always stay at IHG hotels and this one was one of the better ones. It's newly updated, coffee bar and regular bar! There is a gas station next door and a shuttle to/from the airport. I walked about a mile down to an area with shops and restaurants.
- Free WiFi in rooms and public areas
- Onsite dining
- Free airport shuttle
- Outdoor pool
Holiday Inn Long Beach Airport Hotel and Conference Center places you within 3 miles (5 km) of popular attractions like Recreation Park Golf Course and California State University Long Beach. This 186-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's near the airport and also within a 15-minute drive of Aquarium of the Pacific and Long Beach Convention and Entertainment Center.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10:30 AM.
All of Holiday Inn Long Beach Airport Hotel and Conference Center's 186 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. 40-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also standard.
Guests staying at Holiday Inn Long Beach Airport Hotel and Conference Center enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 9.00 per day, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 4 meeting rooms, a conference center, and a 24-hour business center.
Reviews from Trip Advisor
55.0% of guests recommend this hotelTotal of 53 reviews