Skip to main content
Beginning of main content

Recent guest reviews

I had reserved a deluxe room with king bed for my wife and me. We checked in and the guy at the front desk was very nice. Got to our room and discovered they had given us a room with one full sized bed, which isn’t big enough for two adults to sleep comfortably. I called down to the front desk and the guy said that since I had booked through Orbitz, they have the right to reassign the bed type based on availability. At first, he said that they didn’t have any rooms available with larger beds. After arguing with him for several minutes, he finally agreed to give us another room with a king bed. The front desk clerk practically threw the keys to me and wasn’t the nice polite gentleman he had been originally. That new room was fine. The other issue was that we didn’t realize that they don’t clean the rooms or provide fresh towels unless you ask for it. When we returned to our room after the first day, the room hadn’t been made up and the dirty towels were where we had left them that morning on the floor. After calling down to the front desk, the housekeeper came by and gave us clean towels. Third issue was that we parked at the hotel valet ($52 per day). The morning of our departure, I called down to the valet to have our car ready, but there was no answer. So we went downstairs to the valet with our luggage but no valet was there. We waited for several minutes and we’re beginning to panic as we had to get to the airport. Eventually, the valet showed up.

Lovely hotel. Will definitely return.

Location and staff were phenomenal!

Luxury hotel. Quiet even though located very close to all the action. Friendly staff and Attentive valet. Perfect location- can walk to many restaurants and entertainment venues.

Great looking hotel and the staff was wonderful!

the comfortable bed.

All staff were friendly ans efficient. We had a couple of requests outside our official reservation times (arriving early, leaving our bags & car after checkout to pick up later) and they arranged everything seamlessly.

Very central to everything

Great location. Front desk staff was great. Have to ask to get your room refreshed - COVID issue. Would stay again.

The property was in an excellent location. The staff was awesome at fulfilling requests. The restaurant Roaring Fork was also very good. I only wish that the bar was open. It looked beautiful and was the only one in the area with a humidor. Overall 4.8 stars!!!!!!!

Staff was very welcoming as soon as me and my friends arrived. I liked that the pool was open till 11 unlike most hotels actually gave us time to relax before me and my friends went out for the night.

Excellent hotel to stay at.

Liked rooftop seating area. Drinks were overpriced.

Nice hotel. Not lixurious . Staff is very friendly. Area is perfect. Close to everything. Fair value.

Congress Avenue Austin TX

Hotel highlights

  • Walking distance to Sixth Street and University of Texas at Austin
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Austin, The Stephen F Austin Royal Sonesta Hotel is adjacent to Sixth Street and within a 10-minute walk of other popular attractions like Texas State Capitol. This 190-room, 4-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.


Dining

Enjoy dining at one of 2 onsite restaurants including The Roaring Fork, which specializes in regional cuisine. At the end of the day, relax with a drink at the bar/lounge. Start weekends off right with buffet breakfast served for a fee.


Rooms

50-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Sitting areas, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.


Property features

Guests of The Stephen F Austin Royal Sonesta Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 52.00 per night. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a spa tub, conference space, and a business center.

Room options

Suite, 1 King Bed (One Bedroom)

1 King Bed | Sleeps 3

Suite, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for The Stephen F Austin Royal Sonesta Hotel

Everyone (23) Couples (13) Family (6)
1
Partner Couples

I had reserved a deluxe room with king bed for my wife and me. We checked in and the guy at the front desk was very nice. Got to our room and discovered they had given us a room with one full sized bed, which isn’t big enough for two adults to sleep comfortably. I called down to the front desk and the guy said that since I had booked through Orbitz, they have the right to reassign the bed type based on availability. At first, he said that they didn’t have any rooms available with larger beds. After arguing with him for several minutes, he finally agreed to give us another room with a king bed. The front desk clerk practically threw the keys to me and wasn’t the nice polite gentleman he had been originally. That new room was fine. The other issue was that we didn’t realize that they don’t clean the rooms or provide fresh towels unless you ask for it. When we returned to our room after the first day, the room hadn’t been made up and the dirty towels were where we had left them that morning on the floor. After calling down to the front desk, the housekeeper came by and gave us clean towels. Third issue was that we parked at the hotel valet ($52 per day). The morning of our departure, I called down to the valet to have our car ready, but there was no answer. So we went downstairs to the valet with our luggage but no valet was there. We waited for several minutes and we’re beginning to panic as we had to get to the airport. Eventually, the valet showed up.

By on Sep 22, 2022

Review comment responded on Sep 24, 2022

Hi Robert. We appreciate you leaving a review for us! We apologize that you encountered several issues during your stay. We will take the information you provided and use it to improve our service. We hope to welcome you back in the future and will continue to strive to offer an exceptional guest experience.

5
Family

Lovely hotel. Will definitely return.

By on Apr 24, 2022

Review comment responded on Apr 30, 2022

Thank you very much for your recent stay and for your review. We appreciate it.

4
Business Business

Location and staff were phenomenal!

By on Apr 16, 2022

Review comment responded on Apr 24, 2022

Thank you Emmelie for your kind review. We appreciate your acknowledging our staff and our location is hard to beat. We hope you can come stay with us again.

5
Family

Luxury hotel. Quiet even though located very close to all the action. Friendly staff and Attentive valet. Perfect location- can walk to many restaurants and entertainment venues.

By on Apr 5, 2022

Review comment responded on Apr 14, 2022

Thank you Kendra. We are glad to hear that our location fit your needs well. Thank you for acknowledging our friendly and attentive staff.

5
Partner Couples

Great looking hotel and the staff was wonderful!

By on Mar 1, 2022

Review comment responded on Mar 1, 2022

Thank you Brenda for your wonderful 5 out of 5 review. We appreciate your feedback and your business.

5
Partner Couples

the comfortable bed.

By on Dec 12, 2021

Review comment responded on Dec 13, 2021

Thank you Alejandro for your feedback. We are glad to hear you enjoyed our comfortable beds. We hope to have you stay with us again in the near future.

5
Everyone

All staff were friendly ans efficient. We had a couple of requests outside our official reservation times (arriving early, leaving our bags & car after checkout to pick up later) and they arranged everything seamlessly.

By on Oct 11, 2021

Review comment responded on Oct 14, 2021

Thank you Abby for your great 5 out of 5 review. We are pleased the your needs were well taken care of. We appreciate your business and feedback. Have a great day.

5
Family

Very central to everything

By on Aug 10, 2021

Review comment responded on Sep 16, 2021

Thank you Laura for your great 5 out of 5 review. We truly appreciate your review. Come back anytime.

5
Partner Couples

Great location. Front desk staff was great. Have to ask to get your room refreshed - COVID issue. Would stay again.

By on Jun 13, 2021

Review comment responded on Jun 13, 2021

Dear Guest, Thank you for the great review of our hotel! Thank you for your feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Your review and insights help us better our guest experience. Sincerely, Anthony Durham Assistant Front Desk Manager Royal Sonesta Stephen F. Austin

5
Partner Couples

The property was in an excellent location. The staff was awesome at fulfilling requests. The restaurant Roaring Fork was also very good. I only wish that the bar was open. It looked beautiful and was the only one in the area with a humidor. Overall 4.8 stars!!!!!!!

By on Jun 2, 2021

Review comment responded on Jun 5, 2021

Dear Guest, Thank you for the great review of our hotel! Thank you for your feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Your review and insights help us better our guest experience. Sincerely, Anthony Durham Assistant Front Desk Manager Royal Sonesta Stephen F. Austin

The Stephen F Austin Royal Sonesta Hotel

701 Congress Avenue, Austin, TX 78701
url importing http://www.orbitz.com/Austin-Hotels-The-Stephen-F-Austin-Royal-Sonesta-Hotel.h450973-p2.Hotel-Reviews
There was an error importing /Austin-Hotels-The-Stephen-F-Austin-Royal-Sonesta-Hotel.h450973-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Austin-Hotels-The-Stephen-F-Austin-Royal-Sonesta-Hotel.h450973-p2.Hotel-Reviews

Frequently asked questions