Great
Nice stay! The front desks are really nice
It was very quiet a nice get away
Early check in Friendly staff Seamless process Clean room
The green program, like to see big business care about the environment. Front desk and restaurant staff provided quality/friendly service.
Location great, amazing breakfast, staff friendly and very helpful! Any complaints...well I have to say the street beggars were the most horrible thing ever witnessed. City cops right down the street looking on, but letting the spare changers hound folks walking right out of the hotel. Worst I have ever seen in any hotel stay at any major city in the United States in all my 40 years. The city needs to clean up their act and change it. Bad, very bad, shame on you Austin for not cleaning up. Where we live it’s against the law to pan handle our city streets.
The location was perfect for walking to bars and restaurants.
Stayed here for an overnight stay. The check-in staff was outstandingly friendly. Check in was quick. Room was nice. Hard to beat and with a super convenient location next to convention center.
Pleasant hotel with helpful friendly staff. Some street noise at night. Easy to walk everywhere from this location!
The overall experience was pleasing here. The staff was very friendly and had all the amenities I needed for the duration of my stay. The location was great as well since it was located in the heart of downtown Austin. Would definitely recommend to others as well as stay here again!
Room had funky smell (musty/smoky). Staff did their best to help and switched me to another room but that one was only slightly less smelly. Must have been something about the ventilation. My colleague's room was fine so this is not a general issue - just bad luck with my room(s). Otherwise a great place to stay for work if they fix that issue.
I was attending a conference at the Austin Convention Center and chose this hotel to stay at. It was very convenient not only for the ACC but also for sightseeing and dinner out. The included breakfast was a buffet that had the typical things (waffles, scrambled eggs, cereal, bacon, sausage, home fries, fruit, etc) that people expect for a hot breakfast. I thought the breakfast was ok. The bed was comfortable but the couch needed a few of the cushions replaced as they were a little saggy. The shower had enough hot water and good pressure. There were a lot of hangers for the room (1 coat, 4 pants, 4 shirt) plus a luggage rack and dresser.
The best part of our stay at the Residence Inn by Marriot in Austin, TX was Max the concierge. His welcoming was warm and inviting. Above all, he helped answer all our questions and accommodated as many of our last minute requests as possible while setting clear expectations. He didn’t deliver more than he could, but it was all done with a relatable & friendly demeanor. Without those interactions, our stay would have been a typical and unremarkable hotel experience, but Max made it memorable.
First experience on the Austin 6th Street night scene. I wanted to experience a hotel that was close, had parking and knew that most people visiting the 6th street bar scene would be "stumbling in" during the late night. Don't judge me...lol. 6th Street is a blast, choose your music, bar, patrons from many choices lined up next to each other. Restaurants stay open late for those not interested in the club and many offer live music. If you want the heart pumping sound and excitement of the club......you have till 2AM.
It was a super nice hotel with an even better location. Would definitely recommend.
This hotel met my expectations and beyond. The valet might be expensive for some, but it is convenient if you have a car and the staff are EXCELLENT, fast, and very friendly. I had free breakfast my entire stay at the restaurant there at the hotel (Champions). It by FAR exceeded my expectations. It was quiet, very clean, and comfortable. The only issue I had was that there was not complimentary lotion in my room - but the front desk had some. This hotel is in an excellent location downtown and walking distance from most everything you want to see/experience in downtown Austin. I highly recommend staying here as it's affordable, comfortable and most importantly it is staffed with the most helpful, nice, and cheerful people!! I'd stay again just because their staff is so awesome!
Located in Downtown Austin, Residence Inn by Marriott Austin Downtown/Convention Center is adjacent to Sixth Street and within a 10-minute walk of other popular attractions like Austin Convention Center. This 179-room, 3.5-star hotel has 2 restaurants, an indoor pool, and a 24-hour gym.
Start your day off right with a free buffet breakfast. Enjoy dining at Gatehouse Restaurant, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free manager's reception.
All 179 accommodations feature kitchens and space to spread out with living rooms and dining areas. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free weekday newspapers, and safes are also standard.
Guests staying at Residence Inn by Marriott Austin Downtown/Convention Center enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 49 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Great
Nice stay! The front desks are really nice
It was very quiet a nice get away
Early check in Friendly staff Seamless process Clean room
The green program, like to see big business care about the environment. Front desk and restaurant staff provided quality/friendly service.
Dear TJ, We are delighted to have been your chosen hotel during your recent stay in Austin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Residence Inn Austin Downtown/Convention Center and we hope you choose to create more memories with us whenever your travels bring you back to Austin. Sincerely, Elsa Martinez Sales Coordinator Courtyard | Residence Inn Austin Downtown
Location great, amazing breakfast, staff friendly and very helpful! Any complaints...well I have to say the street beggars were the most horrible thing ever witnessed. City cops right down the street looking on, but letting the spare changers hound folks walking right out of the hotel. Worst I have ever seen in any hotel stay at any major city in the United States in all my 40 years. The city needs to clean up their act and change it. Bad, very bad, shame on you Austin for not cleaning up. Where we live it’s against the law to pan handle our city streets.
The location was perfect for walking to bars and restaurants.
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn Austin Downtown/Convention Center. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying with us and we hope you choose to create more memories here whenever your travels bring you back to Austin. Sincerely, Elsa Martinez Sales Coordinator Courtyard | Residence Inn Austin Downtown
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Austin. It was truly a pleasure to serve you. Thank you for staying at the Residence Inn Austin Downtown/Convention Center and we hope you choose to create more memories with us whenever your travels bring you back to Austin. Sincerely, Elsa Martinez Sales Coordinator Courtyard | Residence Inn Austin Downtown
Thank you for the feedback. We are happy you enjoyed your visit!