Front desk was efficient and responsive and my room was nicely cleaned both before and during my stay. Bed was very comfortable, elevators were quick, valet staff was very polite and helpful. Only downsides were that it was sometimes loud in nearby rooms/hallways and parking cost is fairly steep.
Love how clean everything looks
Staff is excellent n manager also
property old and not clean. did not meet Marriott standard
I will not be returning to this Courtyard location. The building had hot water problems for a week that were not fixed. To get hot water for a shower required running the hot water in the shower and the sink for 10 minutes. I only learned about this workaround to the problem from the front desk.
Lovely property. Crowded big city setting making it difficult to drive around or get there. But it is what it is. And of course the scooters are what the younger gen uses anyway
The property was close to everything we wanted to do, including many wonderful dining options. The staff was super friendly and helpful, including the housekeeping and valet staff. We really enjoyed our stay in Austin.
Max the counter rep was very courteous and made our check in super quick and easy.
This hotel is right in the middle of everything. You are able to walk everywhere. Great Location and great staff.
Great hotel!
Members of the staff were very helpful.
The room was rather small & cramped, even though it was supposed to be a “suite”. The pool also left lots to be desired. Everything else was top-notch, though.
when i first checked in they gave me the wrong room and then they over charged me! & i had to go change our room key in the middle of the night and we didn’t have any towels or hand soap!
Love the location of the property! Wish there was a free continental breakfast. The bathrooms should have extra toilet paper rolls. We had an adjoining room for the 6 of us and it was awesome.
Located in Downtown Austin, Courtyard by Marriott Austin Downtown/Convention Center is next to popular attractions like Austin Convention Center and Sixth Street. This 270-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
At Courtyard by Marriott Austin Downtown/Convention Center, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 55 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Front desk was efficient and responsive and my room was nicely cleaned both before and during my stay. Bed was very comfortable, elevators were quick, valet staff was very polite and helpful. Only downsides were that it was sometimes loud in nearby rooms/hallways and parking cost is fairly steep.
Love how clean everything looks
Many thanks!
Staff is excellent n manager also
Thank you! We are happy to hear you enjoyed our staff during your stay. We hope to see you again.
property old and not clean. did not meet Marriott standard
Dear Tianrong, Thank you for your feedback regarding you recent stay. We have shared your feedback with the appropriate teams to ensure that this does not continue. We hope to see you again when your travels bring you to Austin. Kind regards, Adam
I will not be returning to this Courtyard location. The building had hot water problems for a week that were not fixed. To get hot water for a shower required running the hot water in the shower and the sink for 10 minutes. I only learned about this workaround to the problem from the front desk.
Dear Richard, Thank you for your feedback regarding your recent stay. Our Engineering team has been notified of the challenges you had with hot water in your room and will ensure this does not continue. We hope to be able to better serve you the next time your travels bring you to Austin. Kind regards, Adam
Lovely property. Crowded big city setting making it difficult to drive around or get there. But it is what it is. And of course the scooters are what the younger gen uses anyway
Dear Beverly, Thank you so much for taking the time to provide us great feedback and for staying with us at the Courtyard Austin Downtown. We hope to have you back with us soon. Safe travels, Adam W
Thank you!