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 Atlanta • 1 Room
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The American Hotel Atlanta Downtown - a DoubleTree by Hilton

3.5 out of 5.0
Overview Reviews Amenities & Policies
160 Ted Turner Dr NW, Atlanta, GA
1-844-663-2269
3.2
out of 5
Average Guest Review
See all 12 reviews
Room cleanliness 3.5
Service & staff 3.5
Room comfort 3.5
Hotel condition 3.5

This hotel is most popular for:

  • Everyone

Recent guest reviews

TV was not working took staff over a hour to switch my room

Excellent staff, wonderful and spacious room. I have already recommended the hotel to a colleague who travels to Atlanta for business.

Nice staff clean hotel would’ve been nice to know in advance that parking was VALET ONLY at 38 dollars per night! No other choice but to valet AT THIS HOTEL for that reason alone I would not stay here again !

Had to call someone over twice to get my luggage from the luggage room. The mattress was thin and out of shape. I was told by the staff millions were put into the property but I just didn't see it. The brunch at the resturant was very mediocre.

When I arrived at the hotel, I thought that I was in store for an awesome experience. Unfortunately, the guy who checked my fiancé and I in wound up charging my debit card an additional $598.00. This happened the 1st day I arrived and I was scheduled to stay at the hotel for 3 nights before returning back home. This really made my stay unpleasant because it was my fiancé’s birthday and I was planning to buy her a luis Vuitton purse, but couldn’t since I had to wait 3-5 days for my money to be reimbursed to my account. It also caused me to have an unpleasant trip because we couldn’t do all of the activities I had originally planned due to low finances that should’ve been in my account. I had been planning for this trip for months and things turned upside down at arrival because of this mistake with the desk clerk.

The location is great. The parking attendant are good and brave yourself for $38 night parking. Check in was OK. As I got to the room I received a text from the lobby. I was impressed with that. I had a toilet issue with the tank filling every 5 mins. I text back and said that was the only issue. It was never repaired the entire 5 nights! The last night my room was not made up. Told it would be and it was.

Great experience, central location. ...................................................................................................

I called from desk to let them know we had large stains on the sheets in plain view sight. They brought me sheets for me to change...that should have been housekeeping’s job not mine. At checkout they asked how was my stay. I let them know. She said it was nothing she could do bc I paid through a third party..... so because I booked through a third party I’m no entitled to a clean bed??? Will not go back.

There for work. The staff was very courteous and helpful!

I really enjoyed the room setup, the work out equipment was very useful, leaving room and coming back to a made up bed was awesome. The dinning room was beautiful with great food, Valet parking was very handy!

Clean, comfortable and close to Americasmart. Great price and commodities.

160 Ted Turner Dr NW Atlanta GA

Hotel highlights

  • Walking distance to Centennial Olympic Park and AmericasMart
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Outdoor pool

Located in Fairlie-Poplar Historic District, The American Hotel Atlanta Downtown - a DoubleTree by Hilton is adjacent to Tabernacle and within a 5-minute walk of other popular sights like Centennial Olympic Park. This 3.5-star hotel has 315 guestrooms and offers an outdoor pool, a 24-hour fitness center, and a 24-hour business center.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

Guests can expect to find WiFi, wired Internet, and 49-inch a flat-screen TV with pay movies and a video-game console. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a coffee maker.


Property features

At The American Hotel Atlanta Downtown - a DoubleTree by Hilton, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 42 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

King 1 | Sleeps 2
from $110

Room, Non Smoking

Full 2 | Sleeps 4

Room, Accessible, Bathtub (Mobility/Hearing)

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking, Balcony

King 1 | Sleeps 4

Guest reviews for The American Hotel Atlanta Downtown - a DoubleTree by Hilton

Everyone (12)
1
Everyone

By on Dec 26, 2018

Review comment responded on Dec 28, 2018

I'm sorry we did not meet your expectations. I hope you will give us another try in the future

2
Everyone

TV was not working took staff over a hour to switch my room

By on Dec 17, 2018

Review comment responded on Dec 17, 2018

Thank you for your stay with us and I want to apologize for your TV issues. I hope to see you back to the American in the near future

5
Everyone

Excellent staff, wonderful and spacious room. I have already recommended the hotel to a colleague who travels to Atlanta for business.

By , from New York on Nov 12, 2018

Review comment responded on Nov 23, 2018

We appreciate your business and partnership

4
Everyone

Nice staff clean hotel would’ve been nice to know in advance that parking was VALET ONLY at 38 dollars per night! No other choice but to valet AT THIS HOTEL for that reason alone I would not stay here again !

By , from NC on Nov 12, 2018

Review comment responded on Nov 23, 2018

Thank you

3
Everyone

Had to call someone over twice to get my luggage from the luggage room. The mattress was thin and out of shape. I was told by the staff millions were put into the property but I just didn't see it. The brunch at the resturant was very mediocre.

By on Nov 2, 2018

Review comment responded on Nov 23, 2018

we hope you will try us again in the future

2
Everyone

When I arrived at the hotel, I thought that I was in store for an awesome experience. Unfortunately, the guy who checked my fiancé and I in wound up charging my debit card an additional $598.00. This happened the 1st day I arrived and I was scheduled to stay at the hotel for 3 nights before returning back home. This really made my stay unpleasant because it was my fiancé’s birthday and I was planning to buy her a luis Vuitton purse, but couldn’t since I had to wait 3-5 days for my money to be reimbursed to my account. It also caused me to have an unpleasant trip because we couldn’t do all of the activities I had originally planned due to low finances that should’ve been in my account. I had been planning for this trip for months and things turned upside down at arrival because of this mistake with the desk clerk.

By , from New Orleans, LA on Sep 27, 2018

3
Everyone

The location is great. The parking attendant are good and brave yourself for $38 night parking. Check in was OK. As I got to the room I received a text from the lobby. I was impressed with that. I had a toilet issue with the tank filling every 5 mins. I text back and said that was the only issue. It was never repaired the entire 5 nights! The last night my room was not made up. Told it would be and it was.

By , from Charlotte on May 29, 2018

Review comment responded on Jul 20, 2018

I want to apologize about the toilet issue. I can assure you this is not our normal practice. We hope to see you back at the American

4
Everyone

Great experience, central location. ...................................................................................................

By on May 19, 2018

1

bedding had stains on them.

Everyone

I called from desk to let them know we had large stains on the sheets in plain view sight. They brought me sheets for me to change...that should have been housekeeping’s job not mine. At checkout they asked how was my stay. I let them know. She said it was nothing she could do bc I paid through a third party..... so because I booked through a third party I’m no entitled to a clean bed??? Will not go back.

By , from tennessee on Mar 12, 2018

4

training magazine conference

Everyone

There for work. The staff was very courteous and helpful!

By on Feb 21, 2018

Review comment responded on Feb 27, 2018

Thank you for mention the staff; we strive to have helpful staff and enjoy hearing that we're doing so.

The American Hotel Atlanta Downtown - a DoubleTree by Hilton

160 Ted Turner Dr NW, Atlanta, GA 30303

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