I didn’t like that the only option in a 3 mile radius was 40 overnight parking or 50 dollar valet parking. Nowhere while booking did I see anything about that. 50 or 55 for valet is pretty much your only option. Crappy.
Nicest/ most helpful people there are the valet guys
The location is great and the hotel staff were friendly. I paid $45 a night per car and valet was horrible. Every time I needed my car or my husband needed his it took at least 20 minutes. One night we had to wait 20 minutes to have our car parked. The day we checked out there was one person working and a line of about 10-15 people. The hotel was ok overall. Walls are thin, I asked for towels and was brought wet towels, housekeeping walked in the room without announcing themselves the day we were scheduled to check out 2 hours before checkout, hotel needs renovations in main areas.
Good stay! No complaints. I’d stay here again, and recommend to others
Pleasant stay- clean room and great location. We enjoyed being able to wall everywhere.
Proximity to Mercedes Benz stadium and Restaurants
The hotel served its purpose but I’ve stayed at better hotels downtown ATL that are better for the same price point. Not horrible though
I didn’t get my security money back yet! And the communication is terrible.
I did not check in in the premises, since my flight is cancelled because of the COVID-19. I hope the hotel will give me a chance to use it or rebook it in another date or branch.
It was very clean and nicely updated. It was very convenient to our concert. Valet parking was quick.
When we checked in there was no mention made that the room I booked was not available. I had booked a room with two double beds and a balcony. The room I was given was a king with no view or balcony. I called the front desk and they said there was a maintenance issue with my room and they would move me to my room for Saturday night. On Saturday I called the front desk and they told me to leave everything in my current room and while I was out for the day they would move our luggage to our new room. When we arrived back at the hotel we were given new keys to a new room that was (once again) a king room with no balcony and the new room DID NOT have our luggage. We went back to the desk where we were told that our luggage had been brought to a differnt room but they were not sure which room and there were no rooms with double beds and a balcny available. After 30-45 mintues they finally found our luggage and they bumped someone else to get us in the right room. It was a disaster.
Service was personal and exemplary. All of the staff worked over and above to make our trip to Atlanta special. Southern Hospitality was very evident here. Room was clean and well appointed.
Located in Fairlie-Poplar Historic District, The American Hotel Atlanta Downtown - a DoubleTree by Hilton is adjacent to Tabernacle and within a 5-minute walk of other popular sights like Centennial Olympic Park. This 315-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour fitness center and a 24-hour business center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.
All 315 rooms feature refrigerators, coffee makers, and laptop-compatible safes. Guests can expect WiFi, wired Internet, and 49-inch flat-screen TVs with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Phones, ironing boards, and desks are also standard. Housekeeping is available on request.
Renovated in 2017, The American Hotel Atlanta Downtown - a DoubleTree by Hilton offers a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is offered for USD 45 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
I didn’t like that the only option in a 3 mile radius was 40 overnight parking or 50 dollar valet parking. Nowhere while booking did I see anything about that. 50 or 55 for valet is pretty much your only option. Crappy.
Nicest/ most helpful people there are the valet guys
Thank you for your feedback and for having been our guest. We hope to see you again in the not too distant future!
Thank you for your feedback about your recent stay with us!
Thank you for your feedback and for having been our guest! We hope to see you again soon!
Thank you so much for your feedback and for having been our guest! We are happy to hear you enjoyed your stay with us and look forward to the opportunity to welcome you back as our guest in the not too distant future!
The location is great and the hotel staff were friendly. I paid $45 a night per car and valet was horrible. Every time I needed my car or my husband needed his it took at least 20 minutes. One night we had to wait 20 minutes to have our car parked. The day we checked out there was one person working and a line of about 10-15 people. The hotel was ok overall. Walls are thin, I asked for towels and was brought wet towels, housekeeping walked in the room without announcing themselves the day we were scheduled to check out 2 hours before checkout, hotel needs renovations in main areas.
Thank you for your feedback. We are sorry that you didn't have a positive stay experience with us. I will pass your comments on to management and your concerns will be addressed.
Good stay! No complaints. I’d stay here again, and recommend to others
Thank you for your feedback! We are so glad you enjoyed your stay with us!
Thank you for your feedback and for having been our guest. We regret to hear that your stay was less than perfect and will continue to coach and train the team as we are committed to providing excellent customer service to all of our guests
Thanks for staying with us. We appreciate your feedback!
Thank you for your feedback. We are sorry to hear that your stay was less than perfect and will continue to work on improving our services
Thank you for your feedback! We do have it listed on our website that valet parking is $45.00 per night. We will pass on your concerns to our Valet Manager.