First thing they asked is if I booked thru Orbitz or something , then bumped my room and moved me to another hotel. A hotel further from the event I was going to . The whole point was to be close to the event . The desk clerks couldn’t care less .
the place is kind of running down. The bathroom is clean, but the soapdish is falling down! The bathroom vanities is so small: 1 feet in depth?!. It is clean, but more like a motel, not a hotel.
It was very accomdating.
Good location, walkable. Nice sized rooms. Enjoyed the balcony. Mattress was a bit too firm. On site restaurant lacked staff and was unable to call for pickup.
Very nice staff
When we got back to our room from working all day at mart our room door was open and not locked and lock was broken not sure if it was a maid problem or what but security came up and when supervisor on duty was approached she told me it was no big deal. Handled very poorly!
Great location for centennial park, Falcons or Hawks game.
The food had a limited menu and was terrible
nice rooms, friendly hotel staff, close distance to Mercedes-Benz Stadium
The property had so much going on. Every night it was loud there were police on our floor and the smell of weed everywhere.
It was clean and fresh and very nice for the price just minutes away from the aquarium and World of Coca-Cola
Like extra security to go thru doors and elevators
The retro themed rooms are a nice change from a normal hotel style room. The hotel is old but has been remodeled and seems to be in good condition. The only negative was the black female front desk clerk upon check in asked us if we had a mask to wear. We saw few people in the lobby wearing them and we felt like she was singling us out. We cooperated and she supplied us with a mask each. However, if she is going to be the mask police then she should police everyone. When we checked out the Latino clerk was quite the opposite and had a very good attitude towards us.
Perfect location in downtown Atlanta. 24hr diner is near by , convenience store near by, and centinial park is super close
I didn’t like that the only option in a 3 mile radius was 40 overnight parking or 50 dollar valet parking. Nowhere while booking did I see anything about that. 50 or 55 for valet is pretty much your only option. Crappy.
Nicest/ most helpful people there are the valet guys
Located in Downtown Atlanta, The American Hotel Atlanta Downtown - a DoubleTree by Hilton is adjacent to Tabernacle and within a 5-minute walk of other popular sights like Centennial Olympic Park. This 315-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and a 24-hour business center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.
49-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
Renovated in 2017, The American Hotel Atlanta Downtown - a DoubleTree by Hilton offers a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 45 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
First thing they asked is if I booked thru Orbitz or something , then bumped my room and moved me to another hotel. A hotel further from the event I was going to . The whole point was to be close to the event . The desk clerks couldn’t care less .
the place is kind of running down. The bathroom is clean, but the soapdish is falling down! The bathroom vanities is so small: 1 feet in depth?!. It is clean, but more like a motel, not a hotel.
It was very accomdating.
Good location, walkable. Nice sized rooms. Enjoyed the balcony. Mattress was a bit too firm. On site restaurant lacked staff and was unable to call for pickup.
Thank you for your feedback and for having been our guest. We are happy to hear that overall you enjoyed your stay with us. Please know that we are working hard to enhance our staffing levels so that we can provide our guests a more well rounded culinary experience. We hope to see you again soon!
Very nice staff
Thank you for your feedback and for having been our guest. We are happy to hear that you enjoyed your stay with us and hope to see you again soon!
When we got back to our room from working all day at mart our room door was open and not locked and lock was broken not sure if it was a maid problem or what but security came up and when supervisor on duty was approached she told me it was no big deal. Handled very poorly!
Thank you for your feedback and for having been our guest. We are very sorry to hear about your concerns and we will address your feedback with the team. This is not the level of customer service we pride ourselves in giving to our guests. We sincerely hope that you will consider us for a future visit should travels bring you back to Atlanta so that we can make things right for you
Great location for centennial park, Falcons or Hawks game.
Thank you so much for your feedback and for having been our guest, We are happy to hear that you enjoyed your stay with us and hope to see you again soon! Happy New Year!
The food had a limited menu and was terrible
Thank you for your feedback and for having been our guest. We are sorry to hear that your stay was less than perfect due to your Food and Beverage experience. Please know that we are working hard to enhance our staffing levels to be able to provide a more well rounded culinary experience to our guests. We hope that you will consider us for a future visit should travels bring you back to Atlanta
nice rooms, friendly hotel staff, close distance to Mercedes-Benz Stadium
Thank you for your feedback and for having been our guest. We are happy to hear that you enjoyed your stay with us and hope to see you again soon!
Thank you for your feedback and for having been our guest. We are happy to hear that you enjoyed your stay with us and hope to see you again soon!