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Recent guest reviews

Great hotel, only thing is balcony was locked

Very under staffed, service slow, had to request another room first one wasn’t what I paid for. Lots of noise outside of the hotel all night long, plus hotel alarm went off a few times

Booked this hotel for our stay for music midtown. Be prepared to pay almost 50 bucks for parking which caught me off guard but it is midtown Atlanta. Check in process was satisfactory. We booked a suite and they atv1st put us in a regular room we had to go back down and get it fixed. Rooms were clean but you can tell the building is old. The lobby is pretty nice and has a starbucks and little bar. Overall it was ok and wed probably stay again if its just a night or 2.

Nice property, great location

Unorganized, AC inconsistent, parking expensive, and it took an hour to get your car from valet, prostitutes in the lobby, hallways smelled like pot, people/thugs roaming the halls who clearly were not hotel guests. We checked in fir a wedding (huge family with approximately 25 rooms) and within an hour, we all checked out and went to a different hotel. The wedding remained at the hotel on the 25th floor, there was a line at the elevators, because of a total of 4, only 1 was working consistently. Once on the 25th floor, it was sweltering hot, due to AC issues. Then the hotel’s sound system went out during the wedding, not to mention the service was awful! NEVER AGAIN WILL WE STAY ST THAT HOTEL!!!

They have no refrigerator nor microwave. Also I booked for a balcony and when I get in the room it has been restricted they lied to me over the phone

It was dirty & smelled horrible

I loved my stay they have a bar and pool.

The hotel is rundown, the outside of the hotel was dirty

Location

It’s was a good stay it had its moments

It was ok. A lot of noise and constant people walking in and out. Parking is EXPENSIVE. The room was decent at best. Not worth the price

I will be contacting about my horrible experience here. Bt for now I’ll say that the carpets in the room smell like death, mold in the bathroom and legit felt itchy. I’m young and hip don’t care abt the noise but it’s everything else. But FYI if you wanna do without the noise. But trust me the smell was nauseating and gave me the worst migraine after laying there a while. Just bad I hate that I spent my money here. I know you get what you pay for but I’ve had wayyy better stays at places cheaper. This was just nasty. People in the area are so nice. Staff wasn’t bad too. It’s not their problem.

The room was nice and clean the only thing to complain about there was our comforter had some sort of stain all over it . Wasn't expecting to have to pay for parking (my fault not the properties) but valet took 10-15 min each time to bring your car to you. Was VERY disappointed that the pool was only open on the weekends because nowhere on the site does it say that .

The breakfast wasn't free. And my balcony was flooded with dirty water.

The beds wer

Balcony window screwed shut with about 1/2 inch gap! One can hear street noise from below to cold air blowing in. Tub in shower didn’t drain so bath tub was nasty!

W Peachtree St Nw Atlanta GA

Hotel highlights

  • Walking distance to Fox Theatre and Georgia Institute of Technology
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, Crowne Plaza Atlanta - Midtown, an IHG Hotel is within a 5-minute walk of Fox Theatre and within 15 minutes of other popular attractions like Georgia Institute of Technology. This 360-room, 3.5-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.


Dining

There are multiple options for onsite dining with 3 restaurants, including First, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

The 360 accommodations feature sitting areas. LCD TVs come with pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, safes, and phones are also standard.


Property features

Crowne Plaza Atlanta - Midtown, an IHG Hotel features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 40 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Accessible (Mobility Tub)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, City View (Worklife)

2 Queen Beds | Sleeps 4

Guest reviews for Crowne Plaza Atlanta - Midtown, an IHG Hotel

Everyone (41) Couples (6) Family (24)
5
Everyone

Great hotel, only thing is balcony was locked

By on Oct 6, 2021

Review comment responded on Oct 10, 2021

Thank you for taking the time to complete our guest satisfaction survey. Your positive feedback helps us to continue to provide excellent customer service to all of our guest. We value you as a Loyal IHG Member and we do hope if your travels bring you back to the Atlanta area that you will choose the Crowne Plaza Atlanta Midtown to accommodate you.

2
Family

Very under staffed, service slow, had to request another room first one wasn’t what I paid for. Lots of noise outside of the hotel all night long, plus hotel alarm went off a few times

By on Oct 4, 2021

Review comment responded on Oct 4, 2021

Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Atlanta Midtown. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4
Family

Booked this hotel for our stay for music midtown. Be prepared to pay almost 50 bucks for parking which caught me off guard but it is midtown Atlanta. Check in process was satisfactory. We booked a suite and they atv1st put us in a regular room we had to go back down and get it fixed. Rooms were clean but you can tell the building is old. The lobby is pretty nice and has a starbucks and little bar. Overall it was ok and wed probably stay again if its just a night or 2.

By on Sep 24, 2021

Review comment responded on Sep 30, 2021

Michael, Thank you for your recent stay and for taking the time to write a review on our property. I was pleased to read that you enjoyed your stay. Should your travels ever bring your back to the Atlanta area it would be an honor to have you as our guest once more. Regards,

5
Friends

Nice property, great location

By on Sep 21, 2021

Review comment responded on Sep 30, 2021

Shelby, Thank you for your recent stay and for taking the time to write a review on our property. I was pleased to read that you enjoyed your stay. Should your travels ever bring you back to the Atlanta area it would be an honor to have you as our guest once more. Regards,

1
Family

Unorganized, AC inconsistent, parking expensive, and it took an hour to get your car from valet, prostitutes in the lobby, hallways smelled like pot, people/thugs roaming the halls who clearly were not hotel guests. We checked in fir a wedding (huge family with approximately 25 rooms) and within an hour, we all checked out and went to a different hotel. The wedding remained at the hotel on the 25th floor, there was a line at the elevators, because of a total of 4, only 1 was working consistently. Once on the 25th floor, it was sweltering hot, due to AC issues. Then the hotel’s sound system went out during the wedding, not to mention the service was awful! NEVER AGAIN WILL WE STAY ST THAT HOTEL!!!

By on Aug 7, 2021

Review comment responded on Aug 9, 2021

Anonymous, Thank you for your recent stay and for taking the time to write a review on our property. I was disappointed to read that you did not have a pleasurable stay on property. Please rest assured that I will be reviewing your comments with our management team accordingly. Regards,

2
Family Family with small children

They have no refrigerator nor microwave. Also I booked for a balcony and when I get in the room it has been restricted they lied to me over the phone

By on Jul 7, 2021

Review comment responded on Jul 15, 2021

Anonymous, Thank you for your recent stay and taking the time to write a review on our property. I was disappointed to read that you did not have a pleasurable stay while on property. I will be sure to review your comments with our management staff. Regards,

1
Friends

It was dirty & smelled horrible

By on Jul 7, 2021

Review comment responded on Jul 15, 2021

Anonymous, Thank you for your recent stay and taking the time to write a review on our property. I was disappointed to read that you did not have a pleasurable stay while on property. I will be sure to review your comments with our management staff. Regards,

4
Everyone

By on Jul 4, 2021

Review comment responded on Jul 15, 2021

Anonymous, Thank you for your recent stay and for taking the time to write a review on our property. I was pleased to read that you enjoyed your stay. Should your travels ever bring you back to the Atlanta area it would be an honor to have you as our guest once more. Regards,

5
Everyone

I loved my stay they have a bar and pool.

By on Jun 29, 2021

Review comment responded on Jul 4, 2021

Anonymous, Thank you for your recent stay and for taking the time to write a review on our property. I was pleased to read that you had a pleasurable stay. Should your travels ever bring you back to the Atlanta area, it would be an honor to have you as our guest once more. Regards,

1
Everyone

The hotel is rundown, the outside of the hotel was dirty

By on Jun 28, 2021

Review comment responded on Jul 4, 2021

Anonymous, Thank you for your recent stay and for taking the time to write a review on our property. I was disappointed to read that you did not have a pleasurable stay on property. Please rest assured that I will be reviewing your comments with our management team to ensure your concerns are addressed. Regards,

Crowne Plaza Atlanta - Midtown, an IHG Hotel

590 W Peachtree St Nw, Atlanta, GA 30308
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