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Recent guest reviews

Disgusting, dirty rooms and beds. Horrible place

Staff friendly rooms clean valyw for money good the only negative is some of the other guest

The staff was friendly. The room was clean. The bed was comfortable. I thought the walls were a little thin. You could hear the conversations in the parking lot and outside the front door. We happened to be there when some people were kind of noisy were there and we heard everything until about midnight. Nothing that happened while we were there could be held against the hotel. It was a good value, comfortable lodging. We just chose the wrong night to be there.

This is a horrible property. Upon arrival it was nothing like the Orbitz pictures. Also, I called prior to arrival to confirm parking options. Was advised that they have large truck parking in front hotel. Unfortunately, the designated area was a shoulder of the highway that is clearly markes NO PARKING. The clerk was rude and very bothered by any questions. When I asked to see the room she rolled her eyes and reluctantly took us to see the

I was never able to get my key when I checked in due to two people harassing me at the counter. This is not a safe hotel. When I asked for a refund from Oyo, they didn’t respond. Not safe, and not family friendly.

Great place very nice and helpful. I will say abnghh

$ 100.00 deposit reguardless of lenght of stay. A good bid of traffic in and out of there though. Great location.

MacArthur Drive Alexandria LA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

OYO Hotel Alexandria LA - Hwy 165 places you within 2 miles (3 km) of Alexandria Zoological Park and Alexandria Mall. This 58-room motel has in-room conveniences like refrigerators, microwaves, and coffee makers.


Rooms

Guests can expect to find free WiFi and TVs with satellite channels. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

Guests staying at OYO Hotel Alexandria LA - Hwy 165 enjoy free WiFi in public areas, laundry facilities, and a vending machine. Front-desk staff are standing by 24/7 to assist with any requests.

Guest reviews for OYO Hotel Alexandria LA - Hwy 165

Everyone (5) Couples (1) Family (1)
1
Business Business

Disgusting, dirty rooms and beds. Horrible place

By on Mar 14, 2022

Review comment responded on Mar 15, 2022

Hi, Daryl! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Amelia.

4
Everyone

Staff friendly rooms clean valyw for money good the only negative is some of the other guest

By on Mar 10, 2022

Review comment responded on Mar 11, 2022

Thank you so much for the positive rating, Danna! Be assured, we will surely work on your feedback and ensure better services in the future. Regards, Ivy

4
Partner Couples

The staff was friendly. The room was clean. The bed was comfortable. I thought the walls were a little thin. You could hear the conversations in the parking lot and outside the front door. We happened to be there when some people were kind of noisy were there and we heard everything until about midnight. Nothing that happened while we were there could be held against the hotel. It was a good value, comfortable lodging. We just chose the wrong night to be there.

By on Jan 20, 2022

Review comment responded on Jan 21, 2022

Hi Larry, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Bill

1
Everyone

This is a horrible property. Upon arrival it was nothing like the Orbitz pictures. Also, I called prior to arrival to confirm parking options. Was advised that they have large truck parking in front hotel. Unfortunately, the designated area was a shoulder of the highway that is clearly markes NO PARKING. The clerk was rude and very bothered by any questions. When I asked to see the room she rolled her eyes and reluctantly took us to see the

By on Feb 5, 2021

Review comment responded on Feb 7, 2021

Something like this should not have happened. We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Bruce

1
Family

I was never able to get my key when I checked in due to two people harassing me at the counter. This is not a safe hotel. When I asked for a refund from Oyo, they didn’t respond. Not safe, and not family friendly.

By , from McAllen,TX on Nov 28, 2020

Review comment responded on Nov 29, 2020

Sorry for the unpleasant experience you had with us! Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Justin

5
Everyone

Great place very nice and helpful. I will say abnghh

By on Jun 2, 2020

Review comment responded on Jun 4, 2020

Hi, we are glad to see that you liked our services. Regards, George.

4
Everyone

$ 100.00 deposit reguardless of lenght of stay. A good bid of traffic in and out of there though. Great location.

By on Oct 27, 2019

Review comment responded on Oct 28, 2019

Hi, Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

3
Everyone

By on Oct 27, 2019

Review comment responded on Oct 27, 2019

Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Cheshta

OYO Hotel Alexandria LA - Hwy 165

1212 MacArthur Drive, Alexandria, LA 71303
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