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Recent guest reviews

Another great stay with this property. Comfortable modern rooms with easy access to freeway and food/restaurant within walking or short driving distances.

Was just a little nervous about the area - had a vehicle full of items and was concerned about getting broken into - it didn't happen. If the car had been empty I would not have thought twice about it.

Great stay, ease of access to the freeway and downtown area. Plenty of food and shopping nearby. No problems with the hotel itself, great amenities and staff as well as comfortable rooms all around. Will be staying again in the future.

The property is clean and decent, but what I really objected to was the location. It is advertised as "downtown." The Comfort Inn & Suites is NOT downtown. It is located off the highway in a deserted neighborhood near a homeless encampment. There is nowhere to walk. In fact, we were told at the reception not to attempt to walk anywhere. The doors to get in were locked because vagrants sometimes come in to get warm. We were told not to say the number of our room out loud because it was dangerous--"someone could be listening in." I thought we would be "downtown," e.g., able to walk out and be on a main street with restaurants, etc. The name is FALSE ADVERTISING! Do not stay here unless you intend to drive everywhere.

Kinda tucked away and hidden from things, not super close to any restaurants or shops but close to freeway, and still quiet. Rooms were clean, spacious -- the hotel dolly is a pain and not at all helpful if you have a lot of stuff to unload.

The staff were friendly and welcoming. The room was clean and comfortable.

This hotel is a good option that is a quick drive to the central downtown area. It has all the comforts one could expect from a budget hotel, with nice touches like breakfast and cookies in the lobby. The front desk staff were always friendly and helpful, which for a frequent traveler can make all the difference. My room on the second floor had thin walls, but this is not unique to most budget hotels. The one thing I found that the hotel could remedy is to take off complimentary airport shuttle from their amenities list. Hiring rides were very easy, so this was not an issue for me personally, but publishing a service that cannot be met is usually not favorable for anyone (including staff who had to figure out whether an airport shuttle was available or not). Hopefully, their amenities list will have been amended by the time anyone reads this review. Overall, I would recommend this hotel as a comfortable stay commensurate with its price.

Rooms and staff were nice. However getting to our room required walking through several hallways which looked older. Our room was nice, clean, comfortable bed. Would use hotel again if traveling that way.

It was easy to get in and out. Location is right off the freeway; great for me, but the rest of the neighborhood was a little questionable if someone was thinking family friendly, safe, etc. The pet fee and staff were straightforward. All in all an easy one quick night on the road.

The staff was very helpful and polite. They have a free airport shuttle. All the rooms have been totally renovated recently. Good continental breakfast, with tons of choice. Very affordable, especially considering the recent upgrades and services provided.

The room was very clean & spacious had refrigerator and microwave . Had a bit of trouble with the TV no clear channels except for local channels .

The hotel was well kept up. Room was clean. Had a wide variety of items for Breakfast.

nice clean hotel, super helpful staff, nice breakfast options and wifi.

The hotel was very nice and the staff were helpful and friendly. The breakfast was better than most and the dining area more adequate than many. The location leaves a bit to be desired. It's rather an industrial area and at night, when we arrived, seemed a bit unsettling. They provide a free on-demand shuttle to Old Town which made our visit much easier and the driver gave us a bit of a tour on the way. Our room was nice but had some issues. You had to remember to pull the door handle up instead of down, the bathroom faucet seemed to work in reverse as well and the toilet did not flush adequately. When turning on one lamp in our room, I felt a bit of a shock. The carpet was badly soiled and should be replaced soon.

Hotel Staff was very friendly and they even had my favorite snack chocolate chip cookies great value and close to all attractions and downtown. I would recommend for a great nights rest or weekend getaway!!

I was in town for a concert. The room was clean, the staff was nice. Being how close to the freeway the room is, I didn't hear a thing.

Close to everything and we got to the freeway quickly. Friendly staff!!

Stayed one week for business and it was decent for that purpose. Pillows were uncomfortable.

Mcknight Ave Nw Albuquerque NM

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • 24-hour business center

Comfort Inn & Suites Albuquerque Downtown places you within a mile (2 km) of popular attractions like Harwood Art Center and Indian Pueblo Cultural Center. This 82-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 82 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and safes. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Comfort Inn & Suites Albuquerque Downtown features free WiFi in public areas, conference space, and a 24-hour business center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a microwave in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Comfort Inn & Suites Albuquerque Downtown

Everyone (10) Business (4) Couples (9) Family (6) Friends (2) Other (5)
5
Everyone

By on Sep 8, 2020

Review comment responded on Sep 9, 2020

Dear guest thank you very much for giving us a superior rating. Likewise thank you for being our guest and for choosing our hotel to book with. It is our pleasure to have served you. Thank you.

5
Business Business

Another great stay with this property. Comfortable modern rooms with easy access to freeway and food/restaurant within walking or short driving distances.

By on Mar 2, 2020

Review comment responded on Mar 3, 2020

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

5
Everyone

By on Feb 20, 2020

Review comment responded on Feb 21, 2020

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

4
Business Business

Was just a little nervous about the area - had a vehicle full of items and was concerned about getting broken into - it didn't happen. If the car had been empty I would not have thought twice about it.

By on Feb 11, 2020

Review comment responded on Feb 12, 2020

Thank you for taking the time to complete our survey and share your experience! We regret to hear that you felt unsafe in our premise. You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest property. We hope to see you soon again and thank you for staying with us!

5
Everyone

Great stay, ease of access to the freeway and downtown area. Plenty of food and shopping nearby. No problems with the hotel itself, great amenities and staff as well as comfortable rooms all around. Will be staying again in the future.

By on Jan 28, 2020

Review comment responded on Jan 31, 2020

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2
Family

The property is clean and decent, but what I really objected to was the location. It is advertised as "downtown." The Comfort Inn & Suites is NOT downtown. It is located off the highway in a deserted neighborhood near a homeless encampment. There is nowhere to walk. In fact, we were told at the reception not to attempt to walk anywhere. The doors to get in were locked because vagrants sometimes come in to get warm. We were told not to say the number of our room out loud because it was dangerous--"someone could be listening in." I thought we would be "downtown," e.g., able to walk out and be on a main street with restaurants, etc. The name is FALSE ADVERTISING! Do not stay here unless you intend to drive everywhere.

By on Nov 11, 2019

Review comment responded on Nov 11, 2019

Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our location and also our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

5
Everyone

Kinda tucked away and hidden from things, not super close to any restaurants or shops but close to freeway, and still quiet. Rooms were clean, spacious -- the hotel dolly is a pain and not at all helpful if you have a lot of stuff to unload.

By on Nov 10, 2019

Review comment responded on Nov 11, 2019

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

4
Business Business

The staff were friendly and welcoming. The room was clean and comfortable.

By on Oct 17, 2019

Review comment responded on Oct 18, 2019

Guest satisfaction is our number one objective so we really appreciate the input regarding our staff as well as our room. We appreciate you taking the time to share your experience.

4
Everyone

This hotel is a good option that is a quick drive to the central downtown area. It has all the comforts one could expect from a budget hotel, with nice touches like breakfast and cookies in the lobby. The front desk staff were always friendly and helpful, which for a frequent traveler can make all the difference. My room on the second floor had thin walls, but this is not unique to most budget hotels. The one thing I found that the hotel could remedy is to take off complimentary airport shuttle from their amenities list. Hiring rides were very easy, so this was not an issue for me personally, but publishing a service that cannot be met is usually not favorable for anyone (including staff who had to figure out whether an airport shuttle was available or not). Hopefully, their amenities list will have been amended by the time anyone reads this review. Overall, I would recommend this hotel as a comfortable stay commensurate with its price.

By , from Santa Monica, CA on Mar 10, 2019

Review comment responded on Mar 10, 2019

We can't thank you enough for sharing your feedback with regards to our staff and shuttle. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

4
Everyone

Rooms and staff were nice. However getting to our room required walking through several hallways which looked older. Our room was nice, clean, comfortable bed. Would use hotel again if traveling that way.

By , from Texas on Nov 2, 2018

Review comment responded on Nov 9, 2018

It means so much to have earned your business. We appreciate the feedback regarding our staff and bed. Your voice is very valuable to us and we hope you will return on your next travels.

Comfort Inn & Suites Albuquerque Downtown

411 Mcknight Ave Nw, Albuquerque, NM 87102
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