Sheets stained. Large room but very dirty surfaces, I cleaned or sanitized. Desk person in morning unhelpful. Ask to use internet and printer for important work document. I ask for help with internet. Only said- I’ll put in an order.. didn’t attempt to help. Expensive for service and accommodations. And breakfast to go was subpar also.
My room (619) had a tub stopper that allowed water to drain when it was closed. Other than that I enjoyed the room and property.
There is a constant loud noise coming from a broken fan on the sixth floor of the hotel... management is aware continues to book rooms... said it was a broken fan and has been that way for awhile.. also loud electrical noises coming from rooms... possible fire hazard
Very nice clean property and very helpful staff. Breakfast was good.
Very comfortable beds and close to the airport. The breakfast was good.
Staff were friendly & responsive. The shuttle service & drivers were very helpful & quick to respond. Among the best shuttle service I ever used. Staff at front desk were also very friendly & responsive. The room was very spacious & comfortable.
Perfectly comfortable airport hotel with friendly, helpful staff.
Cleanliness, friendliness, and proximity to the airport.
Staff was OK. Rooms were great. Elevators where bad. Business center is bad.
Its located right by the Airport, very convenient.
Staff were all very helpful. Clean and convenient to a lot of places I visited. Great free shuttle service to/from airport.
Hyatt Place Albuquerque Airport places you within 3 miles (5 km) of popular attractions like Isotopes Park and University of New Mexico. This 127-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a free airport shuttle.
Free buffet breakfast is included with your stay and awaits you each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.
The 127 accommodations feature sitting areas. 42-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, coffee makers, and free local calls.
At Hyatt Place Albuquerque Airport, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 7 per day, or you can take advantage of the free airport shuttle (available on request). The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Sheets stained. Large room but very dirty surfaces, I cleaned or sanitized. Desk person in morning unhelpful. Ask to use internet and printer for important work document. I ask for help with internet. Only said- I’ll put in an order.. didn’t attempt to help. Expensive for service and accommodations. And breakfast to go was subpar also.
Thank you for your feedback, we appreciate it greatly to improve our guests' stays. Hope to see you again soon!
My room (619) had a tub stopper that allowed water to drain when it was closed. Other than that I enjoyed the room and property.
Hello Gordon, We are glad to hear that you enjoyed your room! Thank you for the information on the tub stopper, we will be sure to get that fixed! Have a great 4th of July!
There is a constant loud noise coming from a broken fan on the sixth floor of the hotel... management is aware continues to book rooms... said it was a broken fan and has been that way for awhile.. also loud electrical noises coming from rooms... possible fire hazard
Hello, Thank you for taking the time to share your experience with us in regards to your most recent stay. We are sorry to hear that your experience was a negative one and we are following up on the maintenance issues you faced. We would like to extend our apologies and we hope to have an opportunity to show our improvement in the future.
Very nice clean property and very helpful staff. Breakfast was good.
Hello LaSondra, Thank you for sharing your experience!
Very comfortable beds and close to the airport. The breakfast was good.
Staff were friendly & responsive. The shuttle service & drivers were very helpful & quick to respond. Among the best shuttle service I ever used. Staff at front desk were also very friendly & responsive. The room was very spacious & comfortable.
Thank you so much for taking the time to review your stay with us. We appreciate your feedback and we hope we have the opportunity to serve you again soon.
We're sorry that you had an unhappy experience with your stay with us. There are no words to excuse these issues you encountered during your stay. Please know that each and every one of these issues are being addressed and corrected immediately. We are working daily to improve our guest experience. Hope you give us another try at having an excellent stay experience with us. Stay safe.