I did not get a receipt at the end of the stay. When I checked out I was told that everything is OK and goodbye. When I tried to download the bill online from the email I got, it did not download-looked like there was an attachment, but it did not download. I was charged an extra $50 for no reason. Please send me the itemized bill. Thank you.
I didn't like how dirty the room was. Cleaning ladies need to be fired and retrained. Hotel is very old and dust kept coming out of the heater vent. When I left everything I had out had a huge film of dirt on it. Please advise them to clean out their duct vents once in a while. They don't clean behind doors, and the mirrors look like they spit on the rag and then cleaned the mirror. Bathroom shower had mold growing in the shower pan.
the staff was friendly and helpful. It is directly across the street from a mall with shopping and dining.
Was clean. Did not like small room. No fridge, no coffee maker. No convenient way to get a coffee or donut. Many guests had to make walk over to Target for basic amenities or snacks/food. Would not recommend for travelers passing through town.
NA
Convenient location to freeway with quick easy access allowing you to see all parts of New Mexico. Front desk staff and food were great! Hotel was nice and clean!
Very nice hotel. Room/bed very comfortable and staff pleasant and front desk very efficient.
This place was pretty nice and decent. It's close to the mall and Dave and buster.
Property was nice. The bathrooms looked a little dingy, almost dirty. Maybe it was just older restroom equipment though. The bed and pillows were very comfy, and the room was spacious!
It would be nice to have a Microwave and a refridgerator in the room.
Great view and comfortable rooms. Really enjoyed the staff and the proximity to shopping and restaurants.
Other than the problem with the bathroom sink, the hotel room is great. There seems to be a blockage on the sink. the water does not seep through easily. It takes some time for it to drain. I had to call twice for the room engineer to take a look at it. Also the hot water takes some time to heat up at the sink. The shower is ok.
Room was clean and the temperature was good. The reception desk was helpful. Good coffee was placed in the room. Location of hotel was excellent. The area of Albuquerque was very inviting and had many areas of shopping and restaurants and tourism very close to the hotel. I would return to the area with pleasure.
I expected more from a Marriott hotel. I didn't use the amenities of the hotel but the room was less than expected. The bathroom was a one person bathroom. Very small and hasn't been updated in a while. The overall room was small also. If your sitting at the desk, there's not enough room behind the chair to walk by, it's up against the bed. There's just enough room for 2 people, not enough for a family. The bed was very comfortable. I did not think that the room was worth $220, but choose this hotel because someone else was staying there.
Did not live up to the name. I expected a bit more.
Front desk was amazing! Had card issues during check in but clerk saved the day! Room was clean, comfy with excellent view. Great location with shopping and great food nearby. Room service was yummy but stay away from the pb&j! No fridge or safe in room but front desk has safety room for valuables. Pool was awesome especially with late close time! Overall great stay with staff at your beck n call with a smile. Shuttle within 5 mi radius so you can hit the casino!
Hotel had wrong room reserved. The room I was put in bordered their lounge, so I had loud racquet coming thru the wall all night/morning. Room was small & dated. Stayed all weekend & didn't get room serviced. Staff didn't know how to operate the "new tv system". Restaurant setup confusing & food was mediocre.
Located in Northeast Heights within a short walk of ABQ Uptown, Marriott Albuquerque is within a few miles (5 km) of other popular sights such as Tingley Coliseum. This 411-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and a 24-hour gym.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
All of Marriott Albuquerque's 411 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and ironing boards. Guests can expect to find WiFi, wired Internet, and 49-inch Smart TVs with Netflix and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Rooms also include desks. Housekeeping is available on request.
Marriott Albuquerque features an indoor pool, an outdoor pool, and a 24-hour gym. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.
I did not get a receipt at the end of the stay. When I checked out I was told that everything is OK and goodbye. When I tried to download the bill online from the email I got, it did not download-looked like there was an attachment, but it did not download. I was charged an extra $50 for no reason. Please send me the itemized bill. Thank you.
I didn't like how dirty the room was. Cleaning ladies need to be fired and retrained. Hotel is very old and dust kept coming out of the heater vent. When I left everything I had out had a huge film of dirt on it. Please advise them to clean out their duct vents once in a while. They don't clean behind doors, and the mirrors look like they spit on the rag and then cleaned the mirror. Bathroom shower had mold growing in the shower pan.
the staff was friendly and helpful. It is directly across the street from a mall with shopping and dining.
Thank you! We appreciate your feedback and your staying with us! Please come again.
Was clean. Did not like small room. No fridge, no coffee maker. No convenient way to get a coffee or donut. Many guests had to make walk over to Target for basic amenities or snacks/food. Would not recommend for travelers passing through town.
Please accept my deepest apologies for the issues you encountered during your recent stay. The management team has been notified of these issues and are working on solutions to correct them. Thank you for your feedback. Have an amazing week. Take care.
NA
Thank you for staying at my hotel. Your business is greatly appreciated. Have an awesome week. Take care.
Thank you for taking the time to post this excellent review. We are glad you enjoyed your stay and that you received Marriott's brilliant service. I will forward your comments to our management team. Your business is greatly appreciated. Enjoy this beautiful day. Take care.
Convenient location to freeway with quick easy access allowing you to see all parts of New Mexico. Front desk staff and food were great! Hotel was nice and clean!
Thank you so much for posting this review of our property. We are so glad you experienced our staff's brilliant service during your recent visit. The respective departments will read your comments and share them with our staff. Your business is greatly appreciated. We look forward to your next stay with us. Have an amazing week. Take care.
Thank you for staying at my hotel. Your business is greatly appreciated. Have an awesome week. Take care.
Please accept my deepest apologies for the issues you encountered during your recent stay. The management team has been notified of these issues and are working on solutions to correct them. Thank you for your feedback. Have an amazing week. Take care.
Very nice hotel. Room/bed very comfortable and staff pleasant and front desk very efficient.
Your feedback is greatly appreciated. It is a pleasure to know that you received Marriott's brilliant service during your recent stay. Thank you for your business and enjoy this lovely day. Take care.
We're very sorry that your room was not up to your standards, or ours. We will certainly review your comments with the Housekeeping team in order to improve the guest experience. Thanks you for the letting us know.