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Microtel Inn & Suites by Wyndham Albuquerque West

2.0 out of 5.0

Recent guest reviews

Great customer service clean roomquuet. Close to shopping

I would recommend only for a traveler looking for a cheap place next to the interstate. Was a bit noisy but tolerable for the price. No frills here.

Staff did their job, everything else was poor. I didn't stay at the hotel because of the room cost. It was the location, west of the city as I was heading for Sedona the next morning. I was shocked that this was a Wyndham Hotel as it was the cheapest, poorest quality hotel I've ever stayed at. George Howard

Great parking for semi good.rrooms ok breakfast good

The bathtub did not drain as I was showering was standing in my water walls are not very sound proof

I have to say that i have stayed at way better MicroTel Suites.  This location was not to expectations.  Dirty and big need of a renovation!  There was no pool or hot tub like most MicroTels.  The customer service was not the best that it could be,  rude customer service. 

This hospital was priced moderately. However, the location of the Hotel was situated next to a very busy truck stop, truck wash, and a 24 hour adult book store was situated directly in front of the facility. Nothing like stepping out with a cup of coffee to overlook the view of Albuquerque and see people coming and going from this establishment. With several children around it was upsetting. I understand that there was no visible activity, but who knows what happens in that parking lot. If you choose to use this facility, make sure you stop and get basic amenities as there is no shampoo in the room. If you need a hair dryer, you must check the hair dryer out from the front desk. The clocks in the room do not work properly and the alarm could not be set in either room we had rented. Since we did not have an alarm clock that worked, we asked that the front desk give us a 0430 wake up call. Call was finally received at 0545. Way to be on the ball. The room was fairly clean, but did not have a pleasant smell. The bed was very comfortable and pillows were adequate. High speed internet access was dependable and provided quality speed.

Very friendly, efficient and helpful front desk employees. Easy to locate. Quite Rooms.

Be careful about what you are booking at a Microtel. We thought, based on the ad, that the room had a microwave and a coffee maker. It didn't even have a hairdryer! We were told upon check-in that those amenities are only available in the "suites". But I guess for $59 a night we should be happy.The room was clean and comfortable and there was plenty of hot water. Unfortunately this place was located right next to a large truck stop and was fairly noisy at night. But, the location, right off I40 was pretty good. Overall, it didn't detract from our stay but next time I'll look for a better location or book my "suite" on the south side of the building.

Went to Balloon Fietsa in Albuquerque, hotel was quite and rooms clean, the elevator needed work, it bumped hard at each floor. would stay again. Beautiful view at night from hotel..

It was a place to sleep while I was on vacation, but not somewhere to relax or spend any down time. It was across from a noisy truck-stop. My view was of a Truck Wash. We were told that our room was non-smoking, but it still smelled like smoke. There were no extras. No Shampoo, no coffee maker. The free continental breakfast didn't have much more then Cheerios. At least the rooms were cleaned well every day.

I was happy with the location and view of the city from there. Convenient location for gassing up the car and Denny's was across the street. Also enjoyed the continental breakfast. I will be staying there each time I return to Albuquerque. Pleasantly surprised.

I was there for a funeral and was pleased to find a nice clean, quiet room. Staff was very helpful and friendly. I would stay here again. The place my brother booked did not please him at all. The only problem I had was finding a place that was close to my sister's house.

Rooms are small, but comfortable and clean. If you are vacationing or on business and just need a convenient (right off one of the major highways-40) place to sleep, this is a good choice. Seems to be family owned and run--helpful, friendly staff, from my experience. Right across from a 24hr truck stop, which didn't bother me, and I benefitted from the restaurant there, which serves large portions of simple country-style food, accompanied by really friendly attentive service. The Microtel serves a free continental breakfast that looked good, but I was in the mood for a hot meal.

Been here before and it's very clean and the people are friendly and helpful. It's a little noisy because it's next to a very large truck stop but if your A/C is on, you don't here that either.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Microtel Inn & Suites by Wyndham Albuquerque West

Everyone (5) Couples (4) Family (3) Friends (1) Other (2)
5
Everyone

Great customer service clean roomquuet. Close to shopping

By on Sep 11, 2017

3

not a holiday hotel

Everyone

I would recommend only for a traveler looking for a cheap place next to the interstate. Was a bit noisy but tolerable for the price. No frills here.

By on May 19, 2017

Review comment responded on Jun 19, 2017

Dear guest, Thank you for taking the time to give your experience with us a review. I am glad we were able to meet your expectations during your commute through interstate 40. If you travels bring you back through Albuquerque, we hope you choose to stay with us again, we would be glad to help accommodate you in a quiet part of the hotel. Thank you again for choosing to stay with us. Kind regards, Vanessa, AGM

2
Everyone

Staff did their job, everything else was poor. I didn't stay at the hotel because of the room cost. It was the location, west of the city as I was heading for Sedona the next morning. I was shocked that this was a Wyndham Hotel as it was the cheapest, poorest quality hotel I've ever stayed at. George Howard

By on May 18, 2017

Review comment responded on May 29, 2017

Thank you for taking the time to share your feedback regarding your stay with us. As a valued guest, we see that there is room for improvement based on your feedback. With a commitment to meet all of our guests' needs, we are always looking for ways to improve our property and service. We are currently working on renovations in our guest rooms and lobby, please consider us again if your travels bring you back through Albuquerque. Thank you again for choosing to stay with us. Kind regards, Vanessa, Assistant Manager

4

good

Everyone

Great parking for semi good.rrooms ok breakfast good

By on Feb 25, 2017

Review comment responded on Mar 4, 2017

Dear Guest, Thank you for taking the time to review the Microtel Inn & Suites Albuquerque West Albuquerque, NM, We are pleased to hear you enjoyed your stay. We look forward to seeing you again in the near furture. Kind regards, Debra Hyvarinen General Manager

3

for the price it was ok

Everyone

The bathtub did not drain as I was showering was standing in my water walls are not very sound proof

By on Jun 16, 2016

2

small vacation

Couples

I have to say that i have stayed at way better MicroTel Suites.  This location was not to expectations.  Dirty and big need of a renovation!  There was no pool or hot tub like most MicroTels.  The customer service was not the best that it could be,  rude customer service. 

By on Nov 16, 2010

1

worst example of a hotel and bad locatio

Couples

This hospital was priced moderately. However, the location of the Hotel was situated next to a very busy truck stop, truck wash, and a 24 hour adult book store was situated directly in front of the facility. Nothing like stepping out with a cup of coffee to overlook the view of Albuquerque and see people coming and going from this establishment. With several children around it was upsetting. I understand that there was no visible activity, but who knows what happens in that parking lot. If you choose to use this facility, make sure you stop and get basic amenities as there is no shampoo in the room. If you need a hair dryer, you must check the hair dryer out from the front desk. The clocks in the room do not work properly and the alarm could not be set in either room we had rented. Since we did not have an alarm clock that worked, we asked that the front desk give us a 0430 wake up call. Call was finally received at 0545. Way to be on the ball. The room was fairly clean, but did not have a pleasant smell. The bed was very comfortable and pillows were adequate. High speed internet access was dependable and provided quality speed.

By on Oct 28, 2010

4

balloon fiesta

GetawayWithFriends

Very friendly, efficient and helpful front desk employees. Easy to locate. Quite Rooms.

By on Oct 16, 2010

3

not a bad place but.......

Families

Be careful about what you are booking at a Microtel. We thought, based on the ad, that the room had a microwave and a coffee maker. It didn't even have a hairdryer! We were told upon check-in that those amenities are only available in the "suites". But I guess for $59 a night we should be happy.The room was clean and comfortable and there was plenty of hot water. Unfortunately this place was located right next to a large truck stop and was fairly noisy at night. But, the location, right off I40 was pretty good. Overall, it didn't detract from our stay but next time I'll look for a better location or book my "suite" on the south side of the building.

By on Oct 13, 2010

3

good for the price

Families

Went to Balloon Fietsa in Albuquerque, hotel was quite and rooms clean, the elevator needed work, it bumped hard at each floor. would stay again. Beautiful view at night from hotel..

By on Oct 11, 2010