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Ramada Plaza by Wyndham Albuquerque Midtown

3.5 star property
Family-friendly hotel with free breakfast and airport shuttle service

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Photo gallery for Ramada Plaza by Wyndham Albuquerque Midtown

Indoor pool, open 6 AM to 10 PM, sun loungers
1 King Bed, Premier Tower Room, Full Kitchen, Walk-In Shower, Non-Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Front of property
Meeting facility
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

5.6 out of 10

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Free airport shuttle
  • 24/7 front desk

Explore the area

View in a map
2020 Menaul Blvd Ne, Albuquerque, NM, 87107
  • Place, University of New Mexico
    ‪2 min drive‬
  • Place, University of New Mexico Hospital
    ‪3 min drive‬
  • Place, Albuquerque Convention Center
    ‪4 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Two-Bedroom Suite)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Two-Bedroom Suite)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed, Premier Tower Room, Full Kitchen, Walk-In Shower, Non-Smoking

1 King Bed, Premier Tower Room, Full Kitchen, Walk-In Shower, Non-Smoking | Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Premier Tower Room, Full Kitchen, Walk-In Shower, Non-Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking (Two-Bedroom Suite)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 1 King Bed, Non Smoking (Two-Bedroom Suite)

  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Two-Bedroom Suite)

Suite, 2 Double Beds, Non Smoking (Two-Bedroom Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Two-Bedroom Suite)

  • Sleeps 7
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking, Mountain View (Sandia Mountain View)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds, Non Smoking, Mountain View (Sandia Mountain View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Two-Bedroom Suite)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Two-Bedroom Suite)

  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Mountain View (Sandia Mountain View)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Mountain View (Sandia Mountain View)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, Mountain View (Sandia Mountain View)

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking, Mountain View (Sandia Mountain View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Sandia Mountain View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Sandia Mountain View)

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Albuquerque

Located in Northeast Heights within a mile (2 km) of Rio Grande Trail, Ramada Plaza by Wyndham Albuquerque Midtown is within 2 miles (3 km) of Maxwell Museum of Anthropology. This 336-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • University of New Mexico - 2 min drive - 1.2 miles
  • University of New Mexico Hospital - 3 min drive - 1.7 miles
  • Albuquerque Convention Center - 4 min drive - 2.6 miles
  • ABQ Uptown - 5 min drive - 4.0 miles
  • Old Town Plaza - 5 min drive - 4.0 miles

Getting around

  • Alvarado Transportation Center - 12 min drive
  • Albuquerque International Sunport (ABQ) - 10 min drive

Restaurants

  • ‪Circle K - ‬3 min walk
  • ‪Circle K - ‬19 min walk
  • ‪Milly's - ‬11 min walk
  • ‪Stripes Burrito Co. - ‬6 min walk
  • ‪Quality Inn & Suites Albuquerque - ‬9 min walk

About this property

Ramada Plaza by Wyndham Albuquerque Midtown

Family-friendly hotel with free breakfast and airport shuttle service
At Ramada Plaza by Wyndham Albuquerque Midtown, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a hot tub, a conference center, and a 24-hour business center.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and stovetops are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Free area shuttle up to 5 mi
  • Free train station pick-up and drop-off shuttle
  • Free casino shuttle
  • Free shopping center shuttle
  • Free theme park shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rustlers
  • Sandia Springs Lounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Conference center (8,246 square feet of space)

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (32 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator
  • Spices
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day, plus a deposit of USD 250.00 per stay
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the airport (available during limited hours) or the train station. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Elegante
MCM Elegante Albuquerque
MCM Elegante Hotel Albuquerque
Hotel Mcm Elegante
MCM Elegante Hotel
Ramada Plaza by Wyndham Albuquerque Midtown Hotel
Ramada Plaza by Wyndham Albuquerque Midtown Albuquerque
Ramada Plaza by Wyndham Albuquerque Midtown Hotel Albuquerque

Frequently asked questions

Are free cancellation options available at Ramada Plaza by Wyndham Albuquerque Midtown?

Ramada Plaza by Wyndham Albuquerque Midtown provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Ramada Plaza by Wyndham Albuquerque Midtown?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Ramada Plaza by Wyndham Albuquerque Midtown on Oct 24, 2025 start from $88.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Ramada Plaza by Wyndham Albuquerque Midtown?

This hotel is situated in Northeast Heights, close to ABQ Uptown and Kirtland Air Force Base. You'll also find Indian Pueblo Cultural Center and Coronado Center within a short drive.

Is there parking available at Ramada Plaza by Wyndham Albuquerque Midtown?

Yes, uncovered self parking is offered for free at the hotel. Though parking is available on request, accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Ramada Plaza by Wyndham Albuquerque Midtown have a casino on the premises?

No, Ramada Plaza by Wyndham Albuquerque Midtown doesn't have a casino.

Will I find an indoor pool at Ramada Plaza by Wyndham Albuquerque Midtown?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6 AM and 10 PM.

What will couples enjoy most about a stay at Ramada Plaza by Wyndham Albuquerque Midtown?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Ramada Plaza by Wyndham Albuquerque Midtown have a hot tub?

Yes, this hotel has a spa tub.

Does Ramada Plaza by Wyndham Albuquerque Midtown have a restaurant that serves breakfast?

Yes, Ramada Plaza by Wyndham Albuquerque Midtown serves free buffet breakfast at Rustlers each morning.

Will Ramada Plaza by Wyndham Albuquerque Midtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Ramada Plaza by Wyndham Albuquerque Midtown for a fee of USD 25.00 per pet, per day. A deposit of USD 250.00 per stay is collected.

Does Ramada Plaza by Wyndham Albuquerque Midtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Ramada Plaza by Wyndham Albuquerque Midtown?

The closest major airport to Ramada Plaza by Wyndham Albuquerque Midtown is Albuquerque International Sunport (ABQ), which is 6.4 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Ramada Plaza by Wyndham Albuquerque Midtown?

No, at Ramada Plaza by Wyndham Albuquerque Midtown, there aren't any guestrooms that list a balcony.

Ramada Plaza by Wyndham Albuquerque Midtown Reviews

Reviews

5.6
Rating 10 - Excellent. 364 out of 1864 reviews
Rating 8 - Good. 254 out of 1864 reviews
Rating 6 - Okay. 334 out of 1864 reviews
Rating 4 - Poor. 351 out of 1864 reviews
Rating 2 - Terrible. 561 out of 1864 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hulk smash
Stayed 2 nights in May 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Valerie

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

christy

Stayed 1 night in Jun 2025

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Poor

Don’t recommend.
Stayed 1 night in Jul 2025

2/10 Terrible

Elaine, Buffalo

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is terrible. There is dry rot on the wall, black mold in the bathroom, the pluming is leaky and there is an electrical gourmet hanging loose out of the wall. Yuck.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 3 nights in Jun 2025

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to change rooms 3 times! My first superior suite was gross and dirty. Looked like an old dirty apartment. Nail clippings on the floor. Couch was dirty and torn. Trash in bathroom. Second room
Stayed 2 nights in Jun 2025

4/10 Poor

Adam

Business traveler
Liked: Staff & service
So let's start positive: The staff was friendly and did their best to help solve the issues that cropped up. Unfortunately, there were way too many issues for them to handle them all. Two-room suite, supposed to be 2 beds. One bed and a foldaway sofa bed is technically 2, fine - but when the foldaway is broken and won't unfold, and the maintenance guy brings up a twin on a rolling frame? Not quite the same. Had to ask again for pillows. Unfurled the sheets he gave for the twin - the fitted mattress cover was for a queen, so was the fitted sheet AND the two regular sheets. No blankets, and when I asked, I was told the mattress cover was the blanket. The furniture was universally worn, torn, scratched, and patched. The refrigerator was a nice size, though. And the bathroom - look, that shower needs to be retiled STAT before the gaps get bigger and the mold takes over. It could also do with being wider - I'm a little above average height with fairly wide shoulders, but I shouldn't hit my arms on the grab bar when turning under the spray. Oh, and one word: VENTILATION. Warming up the shower fogs the mirror if the door is closed, and there aren't any other mirrors in the suite! But breakfast was good.
Stayed 2 nights in Jun 2025

2/10 Terrible

Mika

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
A motel should be set up to accommodate its guests staying there. We were turned away 3 different times due to the fact this Ramada has a bar on the premises. Just know~ NO ONE under the age of 21 is allowed to check in or be without someone over the age of 21. Our 18 yr old grandson was not allowed to check into his room that had been reserved for 3 wks from 1:34 pm, until 9:30 pm that evening because he was not accompanied by someone 21 or old. This motel proved to be a nightmare. The front desk attendant had NO manners, nor was she willing to offer any form of assistance. She found joy in having the authority to turn my grandson away, rather than helping us find a way to check in. He is 18 almost 19 yrs of age. She also made us put down an additional $100 deposit on top of running our credit card for incidentals. This women was beyond rude. Dont stay at this Ramada Inn in Albuquerque, NM and think you'll be treated with any form of respect or receive any kind of Customer Service.
Stayed 3 nights in Jun 2025

6/10 Okay

David

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was in poor condition damaged walls damaged doors etc. you get what you pay for.
Stayed 1 night in Jun 2025

6/10 Okay

Debbie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a semi-district of the east side. There was no problems except that there was no hot water! In the morning, the sink water was warm enough to take a bed bath. Left the shower running for the time to take a bed bath and still no hot water. Very sad. Bed was wonderfull
Stayed 1 night in Jun 2025

2/10 Terrible

Arelys

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

edgar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty the doors not open properly The beds horrible nothing comfortable
Stayed 2 nights in Jun 2025

6/10 Okay

Xavier, Midland

Stayed 1 night in Jun 2025

2/10 Terrible

Revai

Disliked: Amenities, property conditions & facilities
The bathrooms are aweful, aircon wasnt working and the woman at the lobby day was not firendly. They promised to send technician in 10 minutes but he never came forcing me to go request for a room change.
Stayed 1 night in Jun 2025

4/10 Poor

Joseph

Disliked: Staff & service, property conditions & facilities
The airport shuttle wasn't running when I arrived, which was somewhat understandable since my flight arrived late (although it would be nice if shuttle hours were published). Unfortunately, it also wasn't running when I departed at a very reasonable time due to optional maintenance. The airport shuttle was a major selling point for me, so between not getting to use that benefit and the run-down condition of the hotel, i wish i would've stayed somewhere else.
Stayed 1 night in May 2025

6/10 Okay

Manuel

Business traveler
Liked: Staff & service

Mediocre

The faucet to the shower was leaking and very noisy. Couldn't sleep. The wall had a giant crack in it, the sliding balcony door would not close or lock. The toilet was dirty as well. Also, I don't believe I got my deposit back for the room.
Stayed 1 night in Jun 2025

2/10 Terrible

amanda

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family

Not a good experience

The carpet was badly stained, the bathroom was not clean, with old dirty grout and repaired sealant. It took us 10 minutes to find the breakfast buffet because there were no signs or anyone at the desk to ask. We wandered around until someone finally told us. I will not be staying there again. There was also old blood stains on the comforter!
Stayed 1 night in Jun 2025

2/10 Terrible

Sherry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dissatisfied!

This was the work exception ever. The lamp shades were all damaged and one lamp was broken and missing a bulb. There were smears of some brown substance on the walls and substance that looked like puke on the work frame. Some sort of liquid dripped down the front of the dresser. The sliding glass door was filthy and the dripped could have used a more thorough vacuuming. The whole hotel was shabby and could do with some paint. The lobby was depressing. We didn't want to eat there so we even vacated before breakfast was served.
Stayed 1 night in Jun 2025

6/10 Okay

Gregory

Liked: Cleanliness
Disliked: Property conditions & facilities
First thing I noticed upon entry w a s that the toilet tank was continually running. Parts of the drain to the tub were not affixed to the tub, but laying on top of the tank lid. I did check-in to the room approximately 5:00PM. When i got to the room, the air conditioner was not functioning. I tried to make adjustments, could not. I reported it to the front desk, and i was told when i left at 5:30 that someone would be dispatched to take a look at it. When i returned to the room, it was midnight, and the air conditioner was still not functioning. I reported it to the young man who had just begun his shift, and he promptly gave me a different room, and that was satisfactory. Something that simple could have been taken care of by the young lady who checked me in when i reported it, instead she told me she would take care of it, then forgot about me.
Stayed 1 night in Jun 2025

2/10 Terrible

Crystal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible check in. Man at the desk was rude. Wasn't helping us out. Was worried about others walking in and out. Was rude when I told him I didn't have a confirmation number and I only had an itinerary number. Asked him many times to look me up by name and just stood there. Had to call hotels.com to get the reservation canceled. However, charges are still showing in my bank
Stayed 4 nights in Jun 2025

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a "stay cation " for my family from the 19th through the 21st, the pictures on the website looked awesome... I booked through Trivagio, who sent me to expedia.com and I got the room for us. The place sucked! Another post following with more pictures and more explanation! Light didn't work, black mold on the bathroom popcorn ceiling, pool was disgusting, whirlpool had a sign saying that the jets weren't working, etc. I also was charged an extra $300 because we lived in town. I told the woman at the front desk that we were NOT staying there and that I wanted a refund and she said "Not going to refund you, you already checked in, but I can give you another room" (we were booked into room 148) and she gave me a room card for room 147, just as bad as the original room we got! I didn't have anyone I could call (she wouldn't give me a number) so we were stuck there. No restaurant on the premises (which it showed in the pictures), we did the breakfast buffet on Friday and I ended up getting food poisoning... NEVER go there!!!
Stayed 2 nights in Jun 2025

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Days Inn by Wyndham Santa Fe New Mexico
Hotel Andaluz Albuquerque, Curio Collection by Hilton

Flights

Flights from Ottawa to Tokyo
Flights from Nashville to Chicago
Flights from St. Louis to Biloxi

Cars

Car rentals in Queens