4/10 Poor
David
Jan 17, 2026
Our room was not cleaned, trash emptied or anything for two days. Today they cleaned it but left no glasses. The happy hour is pathetic. Basically chips and carrots. Not what is used to be. I am waiting for the opportunity to order dinner but if has been 20 minutes and no one came over . I finally flagged Donavan and he seemed upset I wanted to order. We had a difficult exchange. My wife gave up and went to the bar to get us drinks. After that I did order. Ki have been told repeatedly that the hotel is understaffed. The simple economic answer is pay more. Embassy Suites is being cheap, and diminishing their reputation.
David
Stayed 4 nights in Jan 2026















































