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Recent guest reviews

Great hotel! Elegant and comfy. Staff is welcoming and kind.

This was dirty and loud. Possibly the worst hotel we have ever stayed at. People had smoked in the room. Cigarette butts still in the room. Ridiculously loud with people screaming and pounding walls and doors all night. Bellhop was friendly but not helpful. I would never stay here and never recommend it. I would Choose motel 6 over this.

Hotel was short in staff, lady in front desk was struggling when we arrived. We were given keys to a room and when we got there there were people inside!!!

All was great

Restaurant service was bad when you sit there for 15 mins and no one waits on you

Our first room had hair in the bathroom and on the clean towels. There was sticky stuff on desk. We called and had them give us a different room. The bathroom in the next room had hair in shower as well. The tv did not work and the lamp by the bed didn't work after trying to replace its lightbulb. This property was definitely not worth what we paid. It was a super disappointing experience 😕

Staff were very nice and knew all the info I needed. Room was clean.

Enjoyed my stay. Thank You. Will keep this in mind for next time.

I thought that the king room and the executive king room would be different. Smaller tv less comfy bed. Next time staying in regular, no benefit to the executive.

Location is good room very clean car parking excellent pool is beautiful

Rooms were clean...Loved the complimentary infused water in the lobby. The service was slow in the hotel & the Catina Bar/Restaurant.

University Blvd NE Albuquerque NM

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Located in Northeast Heights within 2 miles (3 km) of University of New Mexico, Crowne Plaza Albuquerque, an IHG Hotel is within a few miles (5 km) of other popular sights such as University of New Mexico Hospital. This 261-room, 3.5-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.


Dining

Enjoy dining at Ranchers Club of New Mexi, one of 3 onsite restaurants. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Balconies, coffee makers, and free weekday newspapers are also standard.


Property features

At Crowne Plaza Albuquerque, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Balcony

1 King Bed | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Suite, 1 Bedroom

1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza Albuquerque, an IHG Hotel

Everyone (25) Couples (8) Family (7)
5
Family

Great hotel! Elegant and comfy. Staff is welcoming and kind.

By on Aug 2, 2022

Review comment responded on Aug 3, 2022

Thank you for choosing Crowne Plaza Albuquerque. I am pleased that you had a pleasant experience during your stay. We look forward to seeing you again on your next visit.

1
Family with small children

This was dirty and loud. Possibly the worst hotel we have ever stayed at. People had smoked in the room. Cigarette butts still in the room. Ridiculously loud with people screaming and pounding walls and doors all night. Bellhop was friendly but not helpful. I would never stay here and never recommend it. I would Choose motel 6 over this.

By on Jun 23, 2022

Review comment responded on Jun 24, 2022

Thank you for your feedback. We always strive to provide excellent service to our guests. I want to apologize for the issues you encountered during your stay. I will inform all of the respective departments and our management team of your comments.

2
Partner Couples

Hotel was short in staff, lady in front desk was struggling when we arrived. We were given keys to a room and when we got there there were people inside!!!

By on Apr 17, 2022

Review comment responded on Apr 17, 2022

We do apologize for this. We use feedback like this to improve our property. Best Regards

4
Everyone

By on Mar 5, 2022

5
Everyone

By on Sep 30, 2021

5
Partner Couples

All was great

By on Aug 10, 2021

Review comment responded on Aug 12, 2021

Thank you for staying with us.

3
Family

Restaurant service was bad when you sit there for 15 mins and no one waits on you

By on Jul 30, 2021

Review comment responded on Jul 31, 2021

Thank you for your feedback. We always strive to provide excellent service to our guests. I want to apologize for the issues you encountered during your stay. I will inform all of the respective departments and our management team of your comments.

2
Family

Our first room had hair in the bathroom and on the clean towels. There was sticky stuff on desk. We called and had them give us a different room. The bathroom in the next room had hair in shower as well. The tv did not work and the lamp by the bed didn't work after trying to replace its lightbulb. This property was definitely not worth what we paid. It was a super disappointing experience 😕

By on Jul 4, 2021

Review comment responded on Jul 8, 2021

Thank you for your feedback. We always strive to provide excellent service to our guests. I want to apologize for the issues you encountered during your stay. I will inform all of the respective departments and our management team of your comments.

2
Everyone

By on Aug 25, 2020

Review comment responded on Aug 25, 2020

Thank you for your feedback

4
Partner Couples

Staff were very nice and knew all the info I needed. Room was clean.

By , from Oklahoma City on Jul 20, 2020

Review comment responded on Jul 20, 2020

Thank you for your feedback. We hope to see you again.

Crowne Plaza Albuquerque, an IHG Hotel

1901 University Blvd NE, Albuquerque, NM 87102
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