All was great
Restaurant service was bad when you sit there for 15 mins and no one waits on you
Our first room had hair in the bathroom and on the clean towels. There was sticky stuff on desk. We called and had them give us a different room. The bathroom in the next room had hair in shower as well. The tv did not work and the lamp by the bed didn't work after trying to replace its lightbulb. This property was definitely not worth what we paid. It was a super disappointing experience 😕
Staff were very nice and knew all the info I needed. Room was clean.
Enjoyed my stay. Thank You. Will keep this in mind for next time.
I thought that the king room and the executive king room would be different. Smaller tv less comfy bed. Next time staying in regular, no benefit to the executive.
Location is good room very clean car parking excellent pool is beautiful
Rooms were clean...Loved the complimentary infused water in the lobby. The service was slow in the hotel & the Catina Bar/Restaurant.
Rooms were noisy and had a subtle smell to them. Staff looked tired and unresponsive.
The fitness center was tiny and not practical. The AC unit in my room was very loud. The highway noise kept me awake all night.
Absolutely no parking on arrival. 10 parking that were coned of, asked security why they were coned off and he said “because they were going to restripe in the morning. 15 minutes later he came to remove cones and we were able to park.
Located in Northeast Heights within 2 miles (3 km) of University of New Mexico, Crowne Plaza Albuquerque, an IHG Hotel is within a few miles (5 km) of other popular sights such as University of New Mexico Hospital. This 261-room, 3.5-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.
Enjoy dining at Ranchers Club of New Mexi, one of 3 onsite restaurants. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
All of Crowne Plaza Albuquerque, an IHG Hotel's 261 soundproofed rooms provide balconies, coffee makers, and free weekday newspapers. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include phones, ironing boards, and desks.
At Crowne Plaza Albuquerque, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
All was great
Restaurant service was bad when you sit there for 15 mins and no one waits on you
Thank you for your feedback. We always strive to provide excellent service to our guests. I want to apologize for the issues you encountered during your stay. I will inform all of the respective departments and our management team of your comments.
Our first room had hair in the bathroom and on the clean towels. There was sticky stuff on desk. We called and had them give us a different room. The bathroom in the next room had hair in shower as well. The tv did not work and the lamp by the bed didn't work after trying to replace its lightbulb. This property was definitely not worth what we paid. It was a super disappointing experience 😕
Thank you for your feedback. We always strive to provide excellent service to our guests. I want to apologize for the issues you encountered during your stay. I will inform all of the respective departments and our management team of your comments.
Thank you for your feedback
Staff were very nice and knew all the info I needed. Room was clean.
Thank you for your feedback. We hope to see you again.
Thank you for staying with us.
Thank you for staying with us. We hope to see you again.
Enjoyed my stay. Thank You. Will keep this in mind for next time.
We are pleased you enjoyed your stay. We hope to see you again
It was a true pleasure to serve you. Thank you kindly for your feedback. We hope to welcome you back soon.
Thank you for staying with us. We hope to see you again in the future.
Thank you for staying with us.