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Recent guest reviews

The comfortable beds and that I can relax and not worry about anything while I’m there.

It was clean comfortable with easy access to I-25

It was very easy to get to off the interstate and the location was convenient to several areas I wanted to go

Water slide but it was closed

We chose this motel for its swimming pool and slide for our granddaughter that was with us. The slide was closed.

Nice hotel

We liked the idea of having a water slide. We were happy the pool was open to us one night. We were pleased with all the employees we encountered but the place is currently a mess from construction. It could still be kept cleaner in the stairwells and rooms despite the construction area. It was very well situated for access to the things we needed like the Hospital on Montgomery and many food/entertainment options.

Upon check-in, there was a dirty food tray at our door, it spent all of the first day in the hallway. Our toilet overflowed, and had to get room cards twice because they did not work. Pool area was dirty and there was a little boy with a huge floatie in the hot tub, also hot tub was dirty and not hot. Needless to say, we did not spend much time at the pool, I booked this hotel because of the pool. Some kid was running up and down the hallway for a while the first night and traffic was really loud. We were disappointed, for the cost, please stay anywhere else!

Staff was terrific! Hotel very clean and nice lobby!

Room was large and clean. Air condition was very noisy.

The girl at check out seemed to not know what she was doing. Took about 10 minutes to find my reservation in the system. And that was even after showing her my printed copies of my confirmation for my stay. And then she proceeded to tell me that my stay did not include 2 free adult breakfasts in my package when it is in black and white printed out on my confirmation sheet. On a upnote .. They kids had a spectacular time on the indoor waterslide.

No soap in room upon arrival. A/C went off and on. Room was hot and I was unable to sleep over an hour or so. The rate was extremely high for the property and there was no free breakfast for a hotel with high rates. I will never stay here again and would discourage anyone else to stay.

This property blocks ESPN in the rooms to try to force you to their bar. Very disappointing.

tried room service for over an hour and was never answered. When I tried to contact the front desk it kept going to a sales director that was not in. The fire alarm was pulled at 1 am and we had to evacuate.

The employees were very nice and helpful because I had a REALLY late check in. The property was easy to access-right off the 25. The room was clean and very comfortable. It was my first time staying in ABQ, and I would only stay at this hotel next time I'm in town.

Jefferson St Ne Albuquerque NM

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Northeast Heights, Holiday Inn Hotel & Suites Albuquerque-North I-25, an IHG Hotel is within a 10-minute drive of popular attractions such as Balloon Fiesta Park and Sandia Casino. This 3-star hotel has 122 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Holiday Inn Hotel & Suites Albuquerque-North I-25, an IHG Hotel's 122 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.


Property features

At Holiday Inn Hotel & Suites Albuquerque-North I-25, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a business center.

Room options

Standard Room, 2 Queen Beds, Accessible (Comm)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Hotel & Suites Albuquerque-North I-25, an IHG Hotel

Everyone (22) Couples (8) Business (5) Family (22) Friends (2)
5
Family with small children

The comfortable beds and that I can relax and not worry about anything while I’m there.

By on Apr 18, 2022

Review comment responded on Apr 29, 2022

Thank you for your review. We appreciate your comments and are happy to hear that you found our beds comfortable. We look forward to seeing you again!

5
Everyone

It was clean comfortable with easy access to I-25

By on Feb 7, 2022

Review comment responded on Feb 8, 2022

Thank you for your review. We appreciate your comments and hope to see you again!

5
Friends

It was very easy to get to off the interstate and the location was convenient to several areas I wanted to go

By on Oct 14, 2021

Review comment responded on Oct 30, 2021

Thank you for your review. We're glad our hotel had the perfect location for you!

2
Family with small children

Water slide but it was closed

By on Aug 9, 2021

Review comment responded on Aug 10, 2021

Thank you for your recent stay and review. We currently have noted on our website that our Waterslide is currently closed and to call the hotel prior to your reservation to confirm. As soon as we can hire a life guard that the State of NM requires to operate we will be opening it up.

3
Family

We chose this motel for its swimming pool and slide for our granddaughter that was with us. The slide was closed.

By on Jul 7, 2021

Review comment responded on Jul 12, 2021

Thank you for your review. We appreciate your comments and are sorry that your stay was not more comfortable. Our pools were just allowed to fully re-open on July 1 and we need to hire lifeguards to operate the slide. We apologize that we didn't have it running.

4
Everyone

By on Jul 4, 2021

Review comment responded on Aug 6, 2021

Thank you for the positive review! We hope to earn 5 out of 5 on your next visit!

5
Business Business

Nice hotel

By on Jun 16, 2021

Review comment responded on Jun 28, 2021

Thank you for your recent stay and for taking the time to review our hotel. We are happy to know that your stay with us was a good one. looking forward to welcoming you back

3
Everyone

We liked the idea of having a water slide. We were happy the pool was open to us one night. We were pleased with all the employees we encountered but the place is currently a mess from construction. It could still be kept cleaner in the stairwells and rooms despite the construction area. It was very well situated for access to the things we needed like the Hospital on Montgomery and many food/entertainment options.

By on Feb 25, 2021

Review comment responded on Mar 1, 2021

Thank you for your review. We appreciate your comments and are pleased that you enjoyed most of your stay. We are sorry that the current state health restrictions have our water slide and hot tub closed. We hope they will ease soon so we can re-open. Our team is working hard to keep the hotel as clean as possible during the renovation. We do hope you'll come back and give us another try after the renovation!

2
Family

Upon check-in, there was a dirty food tray at our door, it spent all of the first day in the hallway. Our toilet overflowed, and had to get room cards twice because they did not work. Pool area was dirty and there was a little boy with a huge floatie in the hot tub, also hot tub was dirty and not hot. Needless to say, we did not spend much time at the pool, I booked this hotel because of the pool. Some kid was running up and down the hallway for a while the first night and traffic was really loud. We were disappointed, for the cost, please stay anywhere else!

By on Mar 9, 2020

Review comment responded on Mar 9, 2020

Hello Deb, I would like to take this opportunity to sincerely apologize for the inconveniences you experienced during your recent stay with us. We hope to have another opportunity to host your stay and make your experience better. Thank you for your time and consideration.

5
Family

Staff was terrific! Hotel very clean and nice lobby!

By on Oct 17, 2019

Holiday Inn Hotel & Suites Albuquerque-North I-25, an IHG Hotel

5050 Jefferson St Ne, Albuquerque, NM 87109
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