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Staff was terrific! Hotel very clean and nice lobby!
Room was large and clean. Air condition was very noisy.
The girl at check out seemed to not know what she was doing. Took about 10 minutes to find my reservation in the system. And that was even after showing her my printed copies of my confirmation for my stay. And then she proceeded to tell me that my stay did not include 2 free adult breakfasts in my package when it is in black and white printed out on my confirmation sheet. On a upnote .. They kids had a spectacular time on the indoor waterslide.
No soap in room upon arrival. A/C went off and on. Room was hot and I was unable to sleep over an hour or so. The rate was extremely high for the property and there was no free breakfast for a hotel with high rates. I will never stay here again and would discourage anyone else to stay.
This property blocks ESPN in the rooms to try to force you to their bar. Very disappointing.
tried room service for over an hour and was never answered. When I tried to contact the front desk it kept going to a sales director that was not in. The fire alarm was pulled at 1 am and we had to evacuate.
The employees were very nice and helpful because I had a REALLY late check in. The property was easy to access-right off the 25. The room was clean and very comfortable. It was my first time staying in ABQ, and I would only stay at this hotel next time I'm in town.
Was staying with a couple people and so many problems one room the door was open when we returned , another room the heat wouldn't turn on and the managers response was thats f'ed up and there was a school bus of kids running in the halls all night long finally around midnight we called the front desk but they didnt seem to care i should have stayed at a Marriott
I didn't like the kids running down the hall, screaming. Aside from that, it was a great stay.
Was our mistake, we thought that there was continental breakfast 🙁
It once was a nice hotel. One I'd go to just to chill out and take my daughter to the waterslide. Not anymore... Front desk was mostly unavailable. Price at this one was higher then the others for no apparent reason. "Free" breakfast was a joke and took forever to get. Pool waaaaay over crowded and nothing being done to calm down a frenzy of unruly kids and adults. Yeah...what once was, is certainly not now.
The guy at the front desk, was a little nosy with asking me if I was there for business or personal travel. Aside from that, all was good.
Pretty much everything was fine. Just that our car got broken into trying to steal vehicle, damages & Personal belongings stolen, all was done in hotel parking, which was full and had to park in back side of hotel.
The room was reasonably comfortable but we were next to the elevator. Could not get a good night's sleep. In addition, was informed that we could not get IHG points because we booked through a third party. (Orbitz or Hotels.com
there were no parking spots, and i was told to park across the main street where ever i could find, then walk to the hotel at 9 pm with young children. pool was very small, and over crowded both days. we didn't go swimming after all. the breakfast was horrible, they served us burnt pancakes. elevator was out of order on 3rd floor, had to walk all our heavy luggage down 3 flights of stairs.
Located in Northeast Heights, Holiday Inn Hotel & Suites Albuquerque-North I-25 is a leisurely stroll from sights such as Putt-Putt Golf and Games and Cliff's Amusement Park. This 122-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning with breakfast, available for a fee.
Holiday Inn Hotel & Suites Albuquerque-North I-25's 122 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Other amenities include free newspapers, free local calls, and hair dryers.
Guests staying at Holiday Inn Hotel & Suites Albuquerque-North I-25 enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and free newspapers.