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Recent guest reviews

We liked the idea of having a water slide. We were happy the pool was open to us one night. We were pleased with all the employees we encountered but the place is currently a mess from construction. It could still be kept cleaner in the stairwells and rooms despite the construction area. It was very well situated for access to the things we needed like the Hospital on Montgomery and many food/entertainment options.

Upon check-in, there was a dirty food tray at our door, it spent all of the first day in the hallway. Our toilet overflowed, and had to get room cards twice because they did not work. Pool area was dirty and there was a little boy with a huge floatie in the hot tub, also hot tub was dirty and not hot. Needless to say, we did not spend much time at the pool, I booked this hotel because of the pool. Some kid was running up and down the hallway for a while the first night and traffic was really loud. We were disappointed, for the cost, please stay anywhere else!

Staff was terrific! Hotel very clean and nice lobby!

Room was large and clean. Air condition was very noisy.

The girl at check out seemed to not know what she was doing. Took about 10 minutes to find my reservation in the system. And that was even after showing her my printed copies of my confirmation for my stay. And then she proceeded to tell me that my stay did not include 2 free adult breakfasts in my package when it is in black and white printed out on my confirmation sheet. On a upnote .. They kids had a spectacular time on the indoor waterslide.

No soap in room upon arrival. A/C went off and on. Room was hot and I was unable to sleep over an hour or so. The rate was extremely high for the property and there was no free breakfast for a hotel with high rates. I will never stay here again and would discourage anyone else to stay.

This property blocks ESPN in the rooms to try to force you to their bar. Very disappointing.

tried room service for over an hour and was never answered. When I tried to contact the front desk it kept going to a sales director that was not in. The fire alarm was pulled at 1 am and we had to evacuate.

The employees were very nice and helpful because I had a REALLY late check in. The property was easy to access-right off the 25. The room was clean and very comfortable. It was my first time staying in ABQ, and I would only stay at this hotel next time I'm in town.

Was staying with a couple people and so many problems one room the door was open when we returned , another room the heat wouldn't turn on and the managers response was thats f'ed up and there was a school bus of kids running in the halls all night long finally around midnight we called the front desk but they didnt seem to care i should have stayed at a Marriott

I didn't like the kids running down the hall, screaming. Aside from that, it was a great stay.

Was our mistake, we thought that there was continental breakfast 🙁

It once was a nice hotel. One I'd go to just to chill out and take my daughter to the waterslide. Not anymore... Front desk was mostly unavailable. Price at this one was higher then the others for no apparent reason. "Free" breakfast was a joke and took forever to get. Pool waaaaay over crowded and nothing being done to calm down a frenzy of unruly kids and adults. Yeah...what once was, is certainly not now.

The guy at the front desk, was a little nosy with asking me if I was there for business or personal travel. Aside from that, all was good.

Pretty much everything was fine. Just that our car got broken into trying to steal vehicle, damages & Personal belongings stolen, all was done in hotel parking, which was full and had to park in back side of hotel.

Jefferson St Ne Albuquerque NM

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Northeast Heights, Holiday Inn Hotel & Suites Albuquerque-North I-25 is within a 10-minute drive of popular attractions such as Balloon Fiesta Park and Sandia Casino. This 3-star hotel has 122 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Holiday Inn Hotel & Suites Albuquerque-North I-25's 122 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.


Property features

At Holiday Inn Hotel & Suites Albuquerque-North I-25, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Hotel & Suites Albuquerque-North I-25

Everyone (20) Couples (8) Business (5) Family (21) Friends (2)
3
Everyone

We liked the idea of having a water slide. We were happy the pool was open to us one night. We were pleased with all the employees we encountered but the place is currently a mess from construction. It could still be kept cleaner in the stairwells and rooms despite the construction area. It was very well situated for access to the things we needed like the Hospital on Montgomery and many food/entertainment options.

By on Feb 25, 2021

Review comment responded on Mar 1, 2021

Thank you for your review. We appreciate your comments and are pleased that you enjoyed most of your stay. We are sorry that the current state health restrictions have our water slide and hot tub closed. We hope they will ease soon so we can re-open. Our team is working hard to keep the hotel as clean as possible during the renovation. We do hope you'll come back and give us another try after the renovation!

2
Family

Upon check-in, there was a dirty food tray at our door, it spent all of the first day in the hallway. Our toilet overflowed, and had to get room cards twice because they did not work. Pool area was dirty and there was a little boy with a huge floatie in the hot tub, also hot tub was dirty and not hot. Needless to say, we did not spend much time at the pool, I booked this hotel because of the pool. Some kid was running up and down the hallway for a while the first night and traffic was really loud. We were disappointed, for the cost, please stay anywhere else!

By on Mar 9, 2020

Review comment responded on Mar 9, 2020

Hello Deb, I would like to take this opportunity to sincerely apologize for the inconveniences you experienced during your recent stay with us. We hope to have another opportunity to host your stay and make your experience better. Thank you for your time and consideration.

5
Family

Staff was terrific! Hotel very clean and nice lobby!

By on Oct 17, 2019

4
Everyone

By on Sep 3, 2019

4
Family Family

Room was large and clean. Air condition was very noisy.

By on Jul 22, 2019

3
Everyone

By on Jul 9, 2019

3
Everyone

By on Jul 5, 2019

1
Family with small children Family

The girl at check out seemed to not know what she was doing. Took about 10 minutes to find my reservation in the system. And that was even after showing her my printed copies of my confirmation for my stay. And then she proceeded to tell me that my stay did not include 2 free adult breakfasts in my package when it is in black and white printed out on my confirmation sheet. On a upnote .. They kids had a spectacular time on the indoor waterslide.

By on Jun 17, 2019

1
Family Family

No soap in room upon arrival. A/C went off and on. Room was hot and I was unable to sleep over an hour or so. The rate was extremely high for the property and there was no free breakfast for a hotel with high rates. I will never stay here again and would discourage anyone else to stay.

By on Jun 6, 2019

5
Everyone

By on Apr 4, 2019

Holiday Inn Hotel & Suites Albuquerque-North I-25

5050 Jefferson St Ne, Albuquerque, NM 87109
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