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Holiday Inn Express & Suites Historic

2.5 out of 5.0

Recent guest reviews

We were just passing through on a long road trip. HI Express is one of our favorites and this is one of the best we styed in. Unfortunately did not have time to visit the nice fitness center and pool. Room was great, breakfast was very good and it was convenient to the freeway and Old Town.

They have an amazing breakfast included with the room. The staff was very friendly and helpful. We would stay here again. Great service and comfort for a good prie. Convenient location for us.

Cooling unit kept coming on and shutting off all night long which made sleeping difficult. A couple of front desk staff were not very friendly.

This was a very good travel stop.This is an older hotel but in good shape. The tile floor in the lobby was well kept. The carpet in the hallway and room is older but kept clean. The bathroom was spacious and well lit. The hotel entrance had 4 luggage carts which greatly helped us to haul our luggage and miscellaneous items up to our room. The staff at the desk was helpful with suggestions for we weary travellers of a good spots to eat.

Not much to say. I always look for a 4 plus guest rating on my stays. They lived up to it.

We made planned a stop here on our way through. The price for the place we stayed the last time we were in town was steep, so I looked around and found a good deal here. We were pleasantly surprised. I'm not sure how long it's been here, but the hotel seemed very new. The staff was probably the most friendly and helpful of the 5 hotels we stayed at in the last 2 weeks. The room was nice and there was plenty of room for the 3 of us. The bathroom was large and well appointed. There was also a nice view of Albuquerque and Sandia Peak. We didn't have a chance to use the workout room or the pool, but both looked nice as well. The breakfast area was roomy and they had a large selection of very good food to fuel the beginning of our next day. The next time we come through, this will probably be where we stay.

My reservation was made and I had paid for my room at upon reservation online. However, I've received a charged from the hotel again upon checked out. I've called the hotel on the same day and Penny from the hotel said that it was a mistake and will process the refund. After 5 business days, the charge is still not reversed. I have to call customer service to help me to sort out the double charge. Now I have to monitor my credit card statement for next few business days to ensure the charge is refunded. This is only my first stop of my one month vacation made to online. Instead of focusing on relaxation and enjoying my vacation, I have to spend my first two monitoring charges in my credit card!!!

This is probably the best Holiday Inn I have ever stayed at. The staff are all very friendly and helpful (I mean ALL of them!). The breakfast was fully stocked every morning with plenty of choices. When I booked the hotel I thought it was closer to the Old Town (walking distance) but it's really not even though it's only a few minutes easy route to Old Town. Penny gave us a very good dinner recommendation. It seems that the staff are all very familiar with the area and events in town. The room was clean and the TV, microwave, and refrigerator all worked fine and were in good shape. There are only 2 things I would do differently if visiting again. First, I would not pay extra for the mountain view. The mountain view is right there outside of the door all the time and even visible from the Great Room. Second, I would request a room on the top floor because it seems there was a kid with a lot of energy above us. Overall, a great place to stay!

The room was clean and spacious. The hotel staff was helpful and polite. They gave great recommendations for a quick Albuquerque visit. They suggested a fun tourist attraction and great restaurants. It was a great choice as a last minute stay.

The room was clean and the staff was friendly. We booked on line for a two queen bed suite, but the room looked nothing like the picture and was more crowded than we expected. The pool and hot tub were excellent!

Friendly staff and the breakfast was awesome. They recommended a great restaurant across the street. Balloon show was cool, watched from room.

We celebrated our 20th anniversary with two days in Albuquerque. This hotel was delightful. It was very clean, the room/bed were extremely comfortable, the pool and spa were the perfect temperature and the staff was wonderful. One lovely lady - wish I could recognize her personally here - gave us an anniversary card! The ONLY drawback was that there was a little traffic noise. We live in a very rural area, so we are probably more sensitive to this than most. You cannot hear I-40 - only the occasional vehicle on 12th St. This is a great hotel for the price!

Had a wonderful vacation made better by the staff and excellent services at this hotel. The rooms were wonderful with a helpful staff for finding my way around during my first visit to New Mexico. I will stay with them again during my next visit. A++

Staff was friendly and helpful. Location was close to things we wanted to do. Restaurant across the street at the Indian Cultural Center allowed a 10% discount for hotel guests, which was nice.

The road noise was horrible and required earplugs to be able to sleep. Also they wouldn't change my room.

Great Hotel with great location. Very clean and baby friendly. Has everything you want without major bucks!

It was everything we expected and more. This is not your Father's Holiday Inn.

There was no shuttle from the airport.

I was very early before check in time and [...] at the registration desk was extremely kind and helpful. She even changed my room because the room I had been assigned would not have been ready for a long time.She told me where I could eat and kept my luggage while I went to eat. All the other staff were frienldy.

We got there late so we wne to get some pizza. The lady attending the front desk looked for a coupon but did not find it. We went to the restaurant without it. While we were there, she called to explain about the coupon and the restaurant accepted it! Wow! She really went the extra mile, unprompted. We left before the breakfast was served, but we were give some food anyway. Again, I am very pleased with this hotel and its staff.

2300 12th St Nw Albuquerque NM

Hotel highlights

  • Steps from Indian Pueblo Cultural Center
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown Albuquerque, Holiday Inn Express & Suites Historic is adjacent to Indian Pueblo Cultural Center with other popular attractions like New Mexico Museum of Natural History and Science within a couple of miles (3 km). This 108-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Located centrally in Albuquerque, it's also close to Old Town Plaza and ABQ BioPark Zoo.


Dining

Free buffet breakfast is included with your stay.


Rooms

Holiday Inn Express & Suites Historic's 108 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include free local calls, hair dryers, and ironing boards.


Property features

Guests staying at Holiday Inn Express & Suites Historic enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Additional amenities include 2 meeting rooms, laundry facilities, and a gift shop.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Mountain View

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Standard Room

King 1 | Queen 1 | Sleeps 2

Guest reviews for Holiday Inn Express & Suites Historic

Couples (12) Business (4) Family (5) Other (3)
5

wish we could have stayed longer!

Couples

We were just passing through on a long road trip. HI Express is one of our favorites and this is one of the best we styed in. Unfortunately did not have time to visit the nice fitness center and pool. Room was great, breakfast was very good and it was convenient to the freeway and Old Town.

By , from Fairfield CA on Jun 13, 2016

5

great breakfast included

Couples

They have an amazing breakfast included with the room. The staff was very friendly and helpful. We would stay here again. Great service and comfort for a good prie. Convenient location for us.

By on Oct 18, 2015

4

business travel

BusinessTravelers

Cooling unit kept coming on and shutting off all night long which made sleeping difficult. A couple of front desk staff were not very friendly.

By on Sep 20, 2015

4

very good travel stop

Couples

This was a very good travel stop.This is an older hotel but in good shape. The tile floor in the lobby was well kept. The carpet in the hallway and room is older but kept clean. The bathroom was spacious and well lit. The hotel entrance had 4 luggage carts which greatly helped us to haul our luggage and miscellaneous items up to our room. The staff at the desk was helpful with suggestions for we weary travellers of a good spots to eat.

By on Sep 9, 2015

5

road trip

Singles

Not much to say. I always look for a 4 plus guest rating on my stays. They lived up to it.

By on Jul 3, 2015

5

nice stay

Families

We made planned a stop here on our way through. The price for the place we stayed the last time we were in town was steep, so I looked around and found a good deal here. We were pleasantly surprised. I'm not sure how long it's been here, but the hotel seemed very new. The staff was probably the most friendly and helpful of the 5 hotels we stayed at in the last 2 weeks. The room was nice and there was plenty of room for the 3 of us. The bathroom was large and well appointed. There was also a nice view of Albuquerque and Sandia Peak. We didn't have a chance to use the workout room or the pool, but both looked nice as well. The breakfast area was roomy and they had a large selection of very good food to fuel the beginning of our next day. The next time we come through, this will probably be where we stay.

By on Apr 30, 2015

1

hotel charged me twice!!!

Couples

My reservation was made and I had paid for my room at upon reservation online. However, I've received a charged from the hotel again upon checked out. I've called the hotel on the same day and Penny from the hotel said that it was a mistake and will process the refund. After 5 business days, the charge is still not reversed. I have to call customer service to help me to sort out the double charge. Now I have to monitor my credit card statement for next few business days to ensure the charge is refunded. This is only my first stop of my one month vacation made to online. Instead of focusing on relaxation and enjoying my vacation, I have to spend my first two monitoring charges in my credit card!!!

By on Nov 26, 2014

5

get away trip

Couples

This is probably the best Holiday Inn I have ever stayed at. The staff are all very friendly and helpful (I mean ALL of them!). The breakfast was fully stocked every morning with plenty of choices. When I booked the hotel I thought it was closer to the Old Town (walking distance) but it's really not even though it's only a few minutes easy route to Old Town. Penny gave us a very good dinner recommendation. It seems that the staff are all very familiar with the area and events in town. The room was clean and the TV, microwave, and refrigerator all worked fine and were in good shape. There are only 2 things I would do differently if visiting again. First, I would not pay extra for the mountain view. The mountain view is right there outside of the door all the time and even visible from the Great Room. Second, I would request a room on the top floor because it seems there was a kid with a lot of energy above us. Overall, a great place to stay!

By on Oct 19, 2014

5

good last minute booking

Couples

The room was clean and spacious. The hotel staff was helpful and polite. They gave great recommendations for a quick Albuquerque visit. They suggested a fun tourist attraction and great restaurants. It was a great choice as a last minute stay.

By on May 18, 2014

4

one night stop over

Families

The room was clean and the staff was friendly. We booked on line for a two queen bed suite, but the room looked nothing like the picture and was more crowded than we expected. The pool and hot tub were excellent!

By on Oct 20, 2013