Comfort Suites Albuquerque/North Journal Center

2.5 star property
Hotel in Albuquerque with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Suites Albuquerque/North Journal Center

Free buffet breakfast
Indoor pool, sun loungers
Front of property
1 bedroom, premium bedding, desk, iron/ironing board
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
5251 San Antonio Dr NE, Albuquerque, NM, 87109
  • Place, ITT Technical Institute
    ‪9 min walk‬
  • Place, BPO Hospital
    ‪12 min walk‬
  • Place, Cliff's Amusement Park
    ‪2 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 432 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 432 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 432 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Albuquerque

Located in Northeast Heights, Comfort Suites Albuquerque/North Journal Center is within 2 miles (3 km) of sights such as Cliff's Amusement Park and Gruet Winery. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • ITT Technical Institute - 9 min walk - 0.5 miles
  • BPO Hospital - 12 min walk - 0.7 miles
  • Gruet Winery - 1 min drive - 1.7 miles
  • Cliff's Amusement Park - 2 min drive - 1.2 miles
  • La Luz Trail - 4 min drive - 1.4 miles

Getting around

  • Alvarado Transportation Center - 13 min drive
  • Albuquerque International Sunport (ABQ) - 13 min drive

Restaurants

  • ‪Circle K - ‬19 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Taco Cabana - ‬15 min walk

About this property

Comfort Suites Albuquerque/North Journal Center

Hotel in Albuquerque with free breakfast and a fitness center
Guests of Comfort Suites Albuquerque/North Journal Center have access to an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a hot tub, a business center, and a meeting room.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sofa beds, microwaves, and coffee makers are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 5 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per person, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Albuquerque
Comfort Suites Hotel Albuquerque
Comfort Suites North Albuquerque Balloon Fiesta Park Hotel
Comfort Suites North Albuquerque Balloon Fiesta Park Albuquerque

Frequently asked questions

Is a free cancellation option available at Comfort Suites Albuquerque/North Journal Center?

Comfort Suites Albuquerque/North Journal Center provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Suites Albuquerque/North Journal Center?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Albuquerque/North Journal Center on Dec 19, 2025 start from $92.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Comfort Suites Albuquerque/North Journal Center?

This hotel is situated in Northeast Heights, close to Balloon Fiesta Park, Sandia Casino, and ABQ Uptown. You'll also find Coronado Center and Anderson-Abruzzo Albuquerque International Balloon Museum within a short drive.

Is parking available on site at Comfort Suites Albuquerque/North Journal Center?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Suites Albuquerque/North Journal Center include a casino on the premises?

No, Comfort Suites Albuquerque/North Journal Center doesn't have a casino.

Is there an indoor pool at Comfort Suites Albuquerque/North Journal Center?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Comfort Suites Albuquerque/North Journal Center?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and free breakfast.

Are there hot tubs at Comfort Suites Albuquerque/North Journal Center?

Yes, this hotel has a spa tub.

Does Comfort Suites Albuquerque/North Journal Center feature a restaurant that includes a breakfast menu?

Comfort Suites Albuquerque/North Journal Center offers free buffet breakfast though there is no restaurant.

Does Comfort Suites Albuquerque/North Journal Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Comfort Suites Albuquerque/North Journal Center for a fee of USD 15 per pet, per night.

Are there connecting rooms at Comfort Suites Albuquerque/North Journal Center?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Comfort Suites Albuquerque/North Journal Center?

The closest major airport to Comfort Suites Albuquerque/North Journal Center is Albuquerque International Sunport (ABQ), which is 10.5 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Comfort Suites Albuquerque/North Journal Center?

No, there aren't any guestrooms with balconies at Comfort Suites Albuquerque/North Journal Center.

Comfort Suites Albuquerque/North Journal Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 56 out of 139 reviews
Rating 8 - Good. 39 out of 139 reviews
Rating 6 - Okay. 15 out of 139 reviews
Rating 4 - Poor. 15 out of 139 reviews
Rating 2 - Terrible. 14 out of 139 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

It’s a mess under renovation

This hotel is being renovated. It is a mess. The breakfast was not good The eggs tasted like plastic and all of the bread products were dried out . It would have been nice to know that they are being renovated and in a big mess before we booked it. Hopefully they can get it put back together and serve a edible breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Andre'

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was simple.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025

8/10 Good

KEN

Liked: Cleanliness, staff & service
The average ratings are due to renovations going on Once done, average rating could be bumped up. Staff was very friendly and attentive
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!

Horrible hospitality from the breakfast lady. Please fire or this lady.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ADA room not good

The room was small for ADA. My wheelchair and walker barely fit. The chair for the bathtub did not fit. 1
Stayed 1 night in Aug 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Currently under renovation so pretty good considering
Stayed 1 night in Aug 2025

2/10 Terrible

Murtadiy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall a pleasant stay, the beds and pillows were super comfy
Stayed 2 nights in Aug 2025

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The shower had no hot water and the hallways were absolutely littered with construction material and dust.
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Staff & service
We slept well
Stayed 1 night in Jul 2025

10/10 Excellent

Rowan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, being renovated, desk staff friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Was worth the stsy
Stayed 2 nights in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for a one night stop. Clean and comfortable. Breakfast is a plus. Had new supplies stacked up in the entry.
Stayed 1 night in Jul 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Being remodeled
Stayed 2 nights in Jul 2025

8/10 Good

Felicia

Liked: Cleanliness, property conditions & facilities
It was good but i had a problem with reservation
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth the price.

The staff were EXCELLENT!!! Hotel had everything needed. The only complaint was they advertised a hot tub and it was shut down the entire visit. The breakfast and amenities were great for the price. Clean rooms.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing that upset me was that the plugs in the room either didn't work or only worked with the light on. My phone didn't charge all night.
Stayed 1 night in Jul 2025

8/10 Good

Bryan, Fort Madison

Liked: Cleanliness, staff & service, property conditions & facilities
But of a bad smell in the room and WiFi acted to for a while. Otherwise pretty standard good stay.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

NO

At check in, the person at the front desk was friendly and the room was clean. However, the beds were firm and very uncomfortable which made it difficult to get a good night sleep. There were no blackout curtains so we were awoken early in the morning by the bright light coming through the window. Breakfast was terrible. The food was meager. There were dry sausages, scrambled eggs that look like yellow crumbs, dry and stale hash browns, the hard boiled eggs were rubbery and the coffee was tasteless. The hotel is located in a bad area. Also, at check in at around 3:00 pm, we saw a young men sitting on a couch in the corner of the lobby and left at about 11:00 pm when we returned to the hotel, This made us a bit nervous about leaving the hotel. During breakfast, a homeless individual walked into the breakfast area, loaded up a plate with food, and walked out thorough a side door. We will definitely be staying somewhere else the next time we visit Albuquerque.
Stayed 1 night in Jul 2025

10/10 Excellent

Virgil J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

6/10 Okay

Norman

Stayed 1 night in Jun 2025