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Holiday Inn Express Hotel & Suites Albuquerque Midtown

2.5 out of 5.0

Recent guest reviews

Was good experience and close to where I needed to be

Holiday Inn Express Hotel & Suites in Albuquerque Midtown was in a good location for us to stop on our way to Southern California. Everything seemed to be fine, but when we left the hotel to get food, we were approached by a family asking for money. It scared us because they were sitting on the bench directly outside the entrance and they were well dressed and polite. They said the hotel wouldn't help them and they were short $12 for a room. The other member in my party ended up giving them $20 and we left to get food. Upon our return to the hotel, we asked the desk receptionist, Benny, about the family and he said no one had been inside asking for help. He also stated that security would be there soon. He attempted to comp us the $20 but was unable to due to us booking through a 3rd party (Orbitz). That experience made our time less desirable, but on a side note: Benny was great! He was very friendly, gave us suggestions for dinner and apologized about the experience with the family asking for money.

Nice comfortable hotel for a nights stay while travelling

The staff was awesome. I was under the weather and requested an early check in. They were very nice and I was soon in my room. I also had left some important medication by mistake, and asked them to get it and save it for me when I returned. They did that as well.

The fact that Applebees was right there was great. We were very tired and didn't want to drive any where. Breakfast was great and staff very helpful

This hotel was pretty much average and below.the floors were dirty with shoe prints. There was a dead cockroach by the elevators on the bottom floor near the dining area. Tub was very slippery. Both the room and lobby area had a bathroom odor to them. We had two rooms and our son saw a muddy print on the sheet at the foot of their bed the next morning as they pulled back the sheets. From now on we will pull back sheets first not last.

In town for Busins the hotel was very accommodating and really made you feel at home

This hotel was one of our best hotel experiences compared to many others. It was a 4 Star experience for sure. The room was attractive, spacious, clean, relatively quiet even though we were on the I-25 side of the hotel, smelled neutral, had adequate linens, and nice shower. The WiFi worked adequately, and we very much enjoyed the cleverly designed mini kitchen. We also thought that the breakfast buffet was quite good (eggs, bacon, juice, biscuits, cereal, yogurt, hot cinnamon rolls, pancakes, etc).

I like this hotel. The location close many restaurants!

We were fortunate enough to visit when Balloon Fiesta was in full swing. Despite the busy town, we found the hotel a welcoming place to return each night. Great staff, quiet and clean room, nice breakfast choice and and 24 hour coffee! Nice location and on our last morning, a balloon descended in the empty lot next door!. What a send off!

reasonable rates, nice location for business and shopping, stay went without an issue, would stay here again

This was a fantastic place to stay in Abq. It's very close to the airport and most of the city. I would definitely stay here again.

Myself and two children stayed here for a week. The room was perfect, the free breakfast was great, and the 24 hr coffee bar was very appreciated. Best of all, the staff was amazing. The housekeeping staff went beyond all expectations to take care of us. All in all, a wonderful stay at a great location. I will be staying here the next time I am in Albuquerque.

Passing through Albuquerque on our way to Calif and stopped here. I loved the room set-up. We had the King bedroom and it came with a kitchenette and a sitting area. The breakfast options were very good with pancakes, eggs, sausage, bisucits and gravy as well as cereal, yogurt, etc. Room was clean, air was cool and we enjoyed our night.

Check in person was not friendly. I did not like being on a smoking floor, even though they did give me a non-smoking room. Breakfast was not good. The room was clean and spacious, and had a great TV.

Staff was very friendly!! I'd come bac and stay!!!

THe Hotel was clean and the rooms were larger than excepted. Nice size for a family. Breakfast was nice especially for kids or people on the go.

Very quiet and a very pleasant breakfast facility!!

We found the double beds a little to small, along with a very loud air conditioner. I had asked for two queen beds, but apparently they didn't have them. There was trash under the bed, and in the drawers. I must say that the staff were very friendly, and helpful, the lady working the breakfast buffet did a great job, and was very friendly. There was a great selection of food to choose from. The hotel is in a good location.

It was fabulous. Staff was friendly, room was good, great location, and a restaurant right next door! Couldn't ask for more. Thanks!

2500 Menaul Blvd N.E. Albuquerque NM

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Downtown Albuquerque within 2 miles (3 km) of Maxwell Museum of Anthropology, Holiday Inn Express Hotel & Suites Albuquerque Midtown is within a few miles (5 km) of Indian Pueblo Cultural Center. This hotel has 122 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also near this Albuquerque hotel are New Mexico Museum of Natural History and Science and UNM North Golf Course.


Dining

Start your day off right with a free buffet breakfast.


Rooms

Holiday Inn Express Hotel & Suites Albuquerque Midtown's 122 rooms are air-conditioned and provide sofa beds, microwaves, and refrigerators. Guests can enjoy free WiFi and satellite TV. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and video-game consoles are also available.


Property features

Guests of Holiday Inn Express Hotel & Suites Albuquerque Midtown have access to an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include 3 meeting rooms, a 24-hour business center, and a seasonal outdoor pool.

Room options

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Albuquerque Midtown

Everyone (3) Couples (12) Business (9) Family (15) Other (3) Friends (1)
4

was good close to where i needed to be.

Everyone

Was good experience and close to where I needed to be

By on Apr 26, 2017

Review comment responded on May 17, 2017

Thank you for choosing to stay with us! Yes, being centrally located we are close to a number of shopping centers and restaurants, as well as the downtown and uptown areas. Thanks again and until next time.

3

overall an enjoyable stay

Everyone

Holiday Inn Express Hotel & Suites in Albuquerque Midtown was in a good location for us to stop on our way to Southern California. Everything seemed to be fine, but when we left the hotel to get food, we were approached by a family asking for money. It scared us because they were sitting on the bench directly outside the entrance and they were well dressed and polite. They said the hotel wouldn't help them and they were short $12 for a room. The other member in my party ended up giving them $20 and we left to get food. Upon our return to the hotel, we asked the desk receptionist, Benny, about the family and he said no one had been inside asking for help. He also stated that security would be there soon. He attempted to comp us the $20 but was unable to due to us booking through a 3rd party (Orbitz). That experience made our time less desirable, but on a side note: Benny was great! He was very friendly, gave us suggestions for dinner and apologized about the experience with the family asking for money.

By on Mar 13, 2017

Review comment responded on Mar 16, 2017

Thank you for taking the time to write your review and once more, please accept my sincerest apologies for the incident that occured during your stay. Here at Holiday Inn Express, we try to help everyone in need, in some form or fashion should help be requested. There are on occasion, instances where some will take advantage of others in favor of their own personal gain. I thank you for your humanity and thank you for mentioning that I was able to make your experience in every other capacity. I thank you once more and we hope to have the opportunity to serve you again in the future. Sincerely, Benny Thompson Guest Services Manager

5
Everyone

Nice comfortable hotel for a nights stay while travelling

By on Jan 26, 2017

Review comment responded on Feb 8, 2017

Thank you for your review! We welcome you back and hopes to have the opportunity to serve you again! Sincerely, Benny Thompson Guest Services Manager

5

great location

Couples

The staff was awesome. I was under the weather and requested an early check in. They were very nice and I was soon in my room. I also had left some important medication by mistake, and asked them to get it and save it for me when I returned. They did that as well.

By on Oct 29, 2015

5

vacation

Couples

The fact that Applebees was right there was great. We were very tired and didn't want to drive any where. Breakfast was great and staff very helpful

By on Oct 19, 2015

3

average minus

Families

This hotel was pretty much average and below.the floors were dirty with shoe prints. There was a dead cockroach by the elevators on the bottom floor near the dining area. Tub was very slippery. Both the room and lobby area had a bathroom odor to them. We had two rooms and our son saw a muddy print on the sheet at the foot of their bed the next morning as they pulled back the sheets. From now on we will pull back sheets first not last.

By on Jul 23, 2015

5

great business trip

BusinessTravelers

In town for Busins the hotel was very accommodating and really made you feel at home

By on Feb 21, 2015

4

excellent overall experience!

Couples

This hotel was one of our best hotel experiences compared to many others. It was a 4 Star experience for sure. The room was attractive, spacious, clean, relatively quiet even though we were on the I-25 side of the hotel, smelled neutral, had adequate linens, and nice shower. The WiFi worked adequately, and we very much enjoyed the cleverly designed mini kitchen. We also thought that the breakfast buffet was quite good (eggs, bacon, juice, biscuits, cereal, yogurt, hot cinnamon rolls, pancakes, etc).

By on Dec 1, 2014

4

nice stay

BusinessTravelers

I like this hotel. The location close many restaurants!

By on Nov 17, 2014

4

great overall stay

Families

We were fortunate enough to visit when Balloon Fiesta was in full swing. Despite the busy town, we found the hotel a welcoming place to return each night. Great staff, quiet and clean room, nice breakfast choice and and 24 hour coffee! Nice location and on our last morning, a balloon descended in the empty lot next door!. What a send off!

By on Oct 11, 2014