Standard Room
from $91
Holiday Inn Express Hotel & Suites Albuquerque Midtown
2.5 out of 5.0
4.1
out of 5
"Good!"
See all 43 reviews
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Recent guest reviews
Was good experience and close to where I needed to be
Holiday Inn Express Hotel & Suites in Albuquerque Midtown was in a good location for us to stop on our way to Southern California. Everything seemed to be fine, but when we left the hotel to get food, we were approached by a family asking for money. It scared us because they were sitting on the bench directly outside the entrance and they were well dressed and polite. They said the hotel wouldn't help them and they were short $12 for a room. The other member in my party ended up giving them $20 and we left to get food. Upon our return to the hotel, we asked the desk receptionist, Benny, about the family and he said no one had been inside asking for help. He also stated that security would be there soon. He attempted to comp us the $20 but was unable to due to us booking through a 3rd party (Orbitz). That experience made our time less desirable, but on a side note: Benny was great! He was very friendly, gave us suggestions for dinner and apologized about the experience with the family asking for money.
Nice comfortable hotel for a nights stay while travelling
The staff was awesome. I was under the weather and requested an early check in. They were very nice and I was soon in my room. I also had left some important medication by mistake, and asked them to get it and save it for me when I returned. They did that as well.
The fact that Applebees was right there was great. We were very tired and didn't want to drive any where. Breakfast was great and staff very helpful
This hotel was pretty much average and below.the floors were dirty with shoe prints. There was a dead cockroach by the elevators on the bottom floor near the dining area. Tub was very slippery. Both the room and lobby area had a bathroom odor to them. We had two rooms and our son saw a muddy print on the sheet at the foot of their bed the next morning as they pulled back the sheets. From now on we will pull back sheets first not last.
In town for Busins the hotel was very accommodating and really made you feel at home
This hotel was one of our best hotel experiences compared to many others. It was a 4 Star experience for sure. The room was attractive, spacious, clean, relatively quiet even though we were on the I-25 side of the hotel, smelled neutral, had adequate linens, and nice shower. The WiFi worked adequately, and we very much enjoyed the cleverly designed mini kitchen. We also thought that the breakfast buffet was quite good (eggs, bacon, juice, biscuits, cereal, yogurt, hot cinnamon rolls, pancakes, etc).
I like this hotel. The location close many restaurants!
We were fortunate enough to visit when Balloon Fiesta was in full swing. Despite the busy town, we found the hotel a welcoming place to return each night. Great staff, quiet and clean room, nice breakfast choice and and 24 hour coffee! Nice location and on our last morning, a balloon descended in the empty lot next door!. What a send off!
reasonable rates, nice location for business and shopping, stay went without an issue, would stay here again
This was a fantastic place to stay in Abq. It's very close to the airport and most of the city. I would definitely stay here again.
Myself and two children stayed here for a week. The room was perfect, the free breakfast was great, and the 24 hr coffee bar was very appreciated. Best of all, the staff was amazing. The housekeeping staff went beyond all expectations to take care of us. All in all, a wonderful stay at a great location. I will be staying here the next time I am in Albuquerque.
Passing through Albuquerque on our way to Calif and stopped here. I loved the room set-up. We had the King bedroom and it came with a kitchenette and a sitting area. The breakfast options were very good with pancakes, eggs, sausage, bisucits and gravy as well as cereal, yogurt, etc. Room was clean, air was cool and we enjoyed our night.
Check in person was not friendly. I did not like being on a smoking floor, even though they did give me a non-smoking room. Breakfast was not good. The room was clean and spacious, and had a great TV.
Staff was very friendly!! I'd come bac and stay!!!
THe Hotel was clean and the rooms were larger than excepted. Nice size for a family. Breakfast was nice especially for kids or people on the go.
Very quiet and a very pleasant breakfast facility!!
We found the double beds a little to small, along with a very loud air conditioner. I had asked for two queen beds, but apparently they didn't have them. There was trash under the bed, and in the drawers. I must say that the staff were very friendly, and helpful, the lady working the breakfast buffet did a great job, and was very friendly. There was a great selection of food to choose from. The hotel is in a good location.
It was fabulous. Staff was friendly, room was good, great location, and a restaurant right next door! Couldn't ask for more. Thanks!
Guest reviews for Holiday Inn Express Hotel & Suites Albuquerque Midtown
was good close to where i needed to be.
Everyone
Was good experience and close to where I needed to be
overall an enjoyable stay
Everyone
Holiday Inn Express Hotel & Suites in Albuquerque Midtown was in a good location for us to stop on our way to Southern California. Everything seemed to be fine, but when we left the hotel to get food, we were approached by a family asking for money. It scared us because they were sitting on the bench directly outside the entrance and they were well dressed and polite. They said the hotel wouldn't help them and they were short $12 for a room. The other member in my party ended up giving them $20 and we left to get food. Upon our return to the hotel, we asked the desk receptionist, Benny, about the family and he said no one had been inside asking for help. He also stated that security would be there soon. He attempted to comp us the $20 but was unable to due to us booking through a 3rd party (Orbitz). That experience made our time less desirable, but on a side note: Benny was great! He was very friendly, gave us suggestions for dinner and apologized about the experience with the family asking for money.
Review comment
Front Office Manager responded on Mar 16, 2017
Thank you for taking the time to write your review and once more, please accept my sincerest apologies for the incident that occured during your stay. Here at Holiday Inn Express, we try to help everyone in need, in some form or fashion should help be requested. There are on occasion, instances where some will take advantage of others in favor of their own personal gain. I thank you for your humanity and thank you for mentioning that I was able to make your experience in every other capacity. I thank you once more and we hope to have the opportunity to serve you again in the future. Sincerely, Benny Thompson Guest Services Manager
Everyone
Nice comfortable hotel for a nights stay while travelling
Review comment
Staff - Holiday Inn Express responded on Feb 8, 2017
Thank you for your review! We welcome you back and hopes to have the opportunity to serve you again! Sincerely, Benny Thompson Guest Services Manager
great location
Couples
The staff was awesome. I was under the weather and requested an early check in. They were very nice and I was soon in my room. I also had left some important medication by mistake, and asked them to get it and save it for me when I returned. They did that as well.
vacation
Couples
The fact that Applebees was right there was great. We were very tired and didn't want to drive any where. Breakfast was great and staff very helpful
average minus
Families
This hotel was pretty much average and below.the floors were dirty with shoe prints. There was a dead cockroach by the elevators on the bottom floor near the dining area. Tub was very slippery. Both the room and lobby area had a bathroom odor to them. We had two rooms and our son saw a muddy print on the sheet at the foot of their bed the next morning as they pulled back the sheets. From now on we will pull back sheets first not last.
great business trip
BusinessTravelers
In town for Busins the hotel was very accommodating and really made you feel at home
excellent overall experience!
Couples
This hotel was one of our best hotel experiences compared to many others. It was a 4 Star experience for sure. The room was attractive, spacious, clean, relatively quiet even though we were on the I-25 side of the hotel, smelled neutral, had adequate linens, and nice shower. The WiFi worked adequately, and we very much enjoyed the cleverly designed mini kitchen. We also thought that the breakfast buffet was quite good (eggs, bacon, juice, biscuits, cereal, yogurt, hot cinnamon rolls, pancakes, etc).
nice stay
BusinessTravelers
I like this hotel. The location close many restaurants!
great overall stay
Families
We were fortunate enough to visit when Balloon Fiesta was in full swing. Despite the busy town, we found the hotel a welcoming place to return each night. Great staff, quiet and clean room, nice breakfast choice and and 24 hour coffee! Nice location and on our last morning, a balloon descended in the empty lot next door!. What a send off!
Thank you for choosing to stay with us! Yes, being centrally located we are close to a number of shopping centers and restaurants, as well as the downtown and uptown areas. Thanks again and until next time.