4/10 Poor
Mark
Traveled with family
Jul 15, 2025
Disliked: Amenities
Our room was run down. The carpets were filthy, hardware was missing from the drawer of the nightstand and the bathroom had broken tiles. When I asked about another room after explaining the conditions of the one we were in the manager offered the room next door. When I checked that room out it smelled of urine and was actually missing the entire drawer front on the nightstand. We stayed in the room we were given because it didn’t smell like urine. We chose not to stay for breakfast because if the hotel rooms were filthy we were sure the food facilities and handlers wouldn’t be clean either. We spent our key points on this room and would like to get them back along with the balance that we paid.
Mark
Stayed 1 night in Jul 2025
