Other than the fact that our room was too small, everything else was great
New and clean, site convenient, breakfast in a small box
Hotel rooms were very clean and the staff is very friendly!
The thermostat in the room did not work at all and it was 75 degrees in the room and my wife and I could not sleep at all as we were burning up.
As expected, not as nice as a Holiday Inn for the same price.
Under construction, the window blinds were odd.The breakfast selection was lacking.
The water never heated so I could take a shower. It was stone cold even after running it for 10 minutes.
Front desk staff very rude. Two people in line checking in ahead of me offered their choice of rooms on various floors, as soon as I got up to the front the girl checking people in got a text and suddenly was very rude to me. No water offered like the other people, and she stuck me in the worst room location the hotel had, as a result I got very little sleep. Later when I was walking by she was complaining within customer earshot to another employee that she thought her boyfriend was cheating on her, and going on and on about it. I get that we all have personal problems, but hers affected guest experience. I will never stay at another Hampton Inn.
Clean and very friendly hotel. I would stay here again if I do another road trip.
Great stay and a decent price. We love the beds and pillows, but really they are super soft!
Very helpfull staff on the front for checking process.
Nice staff. Was traveling to San Diego and just stopped overnight.
A bit run down and old. The wifi didn't connect and the heating and air unit is an old style wall unit.
The hotel was great for the money and location. Ample parking spaces, and great customer service.
room was clean, relatively quiet. The only problem I had was with a desk clerk who kept keying in my key for only one night so when I arrived late at night back at the hotel to so to see, the key would not work. That happened two out of five nights
Met my expectations for a reasonable, clean hotel.
Do not like the due vies for a cover...much too warm. Prefer having an ordinary blanket and a bedspread.
We were visiting friends who had moved to Albuquerque. This hotel was recommended because it was close to where our friends lived. It was also close to Route 66, the University of NM, and the highway. It also wasn't too far from the airport. Overall, a great location for us. We spent the week seeing the sights in the city, as well as heading to Taos, Santa Fe and out to the desert and mountains. Getting to the highway was easy. The hotel provided a very good breakfast. I was expecting a simple Continental Breakfast, but there was a good self serve buffet with plenty of choices each day. Nice! Also, the hotel was near plenty of restaurants. A short trip down the famed Route 66 offered a dazzling selection. Although, restaurants tended to close early (at 9:00 PM) in this town for some reason. Always good to check first. I was impressed with the room. The beds were comfortable and the bathroom was better than most hotels I have visited. It was rather roomy and the layout was good. We had some issues with the shower settings, but this may have been our doing. The water pressure was surprisingly good. One night, there was an argument in the hallway by some of the guests. Hotel staff was quick to come up and silence this. The coffee available with the coffee maker in the room was rather dire. However, the coffee offered in the lobby was quite good. Overall, I was quite pleased with the hotel. It was a great place to collapse each night after driving around exploring the amazing sights of New Mexico.
Located in Northeast Heights, Hampton Inn Albuquerque-University/Midtown is within a few miles (5 km) of sights such as ABQ Uptown and UNM North Golf Course. This 126-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
All of Hampton Inn Albuquerque-University/Midtown's 126 rooms are heated and have an array of amenities, including sofa beds, coffee makers, and free local calls. 40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are also standard.
At Hampton Inn Albuquerque-University/Midtown, guests enjoy an outdoor pool, a fitness center, and a spa tub. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Other than the fact that our room was too small, everything else was great
New and clean, site convenient, breakfast in a small box
Thank you for taking your time to give us a great review of your recent stay. We are pleased you found our hotel clean and convenient and were able to enjoy breakfast. We look forward to your next visit!
Thank you for the great rating of your recent stay with our Hampton Inn Albuquerque - University/Midtown location. We appreciate you staying with us and taking the time to give us a great review! Safe Travels!!
Hotel rooms were very clean and the staff is very friendly!
Thank you for your recent stay with us. We are pleased you found your room clean and were greeted by our friendly staff. We look forward to your next visit!
The thermostat in the room did not work at all and it was 75 degrees in the room and my wife and I could not sleep at all as we were burning up.
We apologize your room temperature was not working during your recent stay with us. I will pass this on to our maintenance department and make sure this is working for our next guest. Thank you for staying with us!
Thanks for staying with us. We appreciate your feedback!
As expected, not as nice as a Holiday Inn for the same price.
I appreciate you taking the time to provide feedback regarding your experience.
Under construction, the window blinds were odd.The breakfast selection was lacking.
Thank you for the review, We appreciate the feedback
The water never heated so I could take a shower. It was stone cold even after running it for 10 minutes.
we have had our maintenance team look over this review and fixed the hot water issue. we hope to see you soon!
Front desk staff very rude. Two people in line checking in ahead of me offered their choice of rooms on various floors, as soon as I got up to the front the girl checking people in got a text and suddenly was very rude to me. No water offered like the other people, and she stuck me in the worst room location the hotel had, as a result I got very little sleep. Later when I was walking by she was complaining within customer earshot to another employee that she thought her boyfriend was cheating on her, and going on and on about it. I get that we all have personal problems, but hers affected guest experience. I will never stay at another Hampton Inn.
We will address this directly
Thank you got the feedback and we apologize that room wasn't quite as large as you would've liked.