Residence Inn by Marriott Albuquerque Airport3.0 out of 5.0
Recent guest reviews
The hotel is conveniently located about a mile from the airport. The lobby is your typical Residence inn. Check was quick and easy. Room was as to be expected. All furnishing and carpet appeared to be in like new condition. Paint and wall coverings were clean and fresh. The breakfast bar was well attended and the food was as to be expected. I will stay here again when I return for future meetings.
It was an ok stay but 2 things really threw me off. Check in No real concerns but they are a Marriott that doesn't have the mobile check in keys ready when you arrive. Didn't take long but still. Room I was given a corner 2 bedroom suite that was very clean. Bathroom Hot water took forever. I had to wait for both sink and shower to get hot. TV They have about 40 channels but the printed guide they leave in the room is incorrect. Internet Was actually a decent connection. Area There are a handful of mostly chain restaurants close. You could walk. Parking This was more of an annoyance but they were refinishing the parking lot so half of it was closed. A heads up would have been appreciated. I ended up parking on the street and walking. Breakfast This really got me. The attendant was serving the cut fruit with bare hands. NO gloves! Gross. As soon as I witnessed I tossed all the cooked food and ate yogurt. Also forgot the hot food wasn't ready until 630am. Overall the it was clean but the attendant using their hands will make sure I never return.
This hotel is near the airport for easy departure. Shuttle and friendly driver were very helpful. The rooms were nice, the staff was friendly, breakfast was adequate. It was easy to find off the interstate and a straight shot to the airport. Would stay here again.
Friendly staff with average rooms and amenities. I would stay here again. They did not have the receptions that most Residence Inns have. Exercise room was in good condition. Shuttle service to and from airport but does not operate in the very early morning. I was a little disappointed when I came into the hotel on several occasions that there was no greeting - even from the general manager. A "hello, how are you" goes a long way.
I have been patronizing this hotel since 2004 and have been noticing subtle a decline in the upkeep and condition of the guest rooms. During my recent stay the bath towels were gray/dingy and stringy. The television in my bedroom was not functioning the screen flashed signal not available. General cleanliness standards are no longer met. During my second morning I awoke to find many dead baby cockroaches scattered in front of the vanity area and in the toilet/shower area. I informed the desk clerk who prompted me to call the manager later as she was not available. Not the customer service I expected. I received no contact from the manager. I will be taking my business elsewhere. The NM State Environmental Services was contacted as this is a public health concern.
This was a stop over hotel. The staff was very friendly and room was very comfortable. Less than 2 blocks away there is a nice walking path around a park, for those of us who enjoy being outside. They do have a very nice fitness room as well. Breakfast was good, and the attendant continue to make sure there was food and dishes available. We would stay here again.
We stopped for one night passing through from Colorado to Arizona with 5 people and our dog. Best hotel we've stayed at in a long time. Very clean and well run. Pet friendly too. Breakfast was great; scrambled eggs, sausage, biscuits and gravy, waffles, fruit, yogurt, cereal, hard boiled eggs, cheese, bagels, juice and coffee. The room was very spacious and nicely decorated. Highly recommend!!
We stayed here two nights and found it in a convenient location, very clean, good amount of parking and a very nice and helpful staff. The room was very clean, pool area nice, could use some more chairs, nice patio. Breakfast was good. Choices but no potatos as someone else mentioned. Several meats and scramped eggs each day. The staff in the breakfast area very helpful. Check in and check out went smoothly. I would stay again. No airport noise at all.
We stayed here for nights. We really like Residence Inn. We arrived early and they had no rooms available. The clerk was very friendly and said she would get us a good room on the 4th floor. The room were not going to be ready until afternoon and we wanted to go sight seeing. The clerk allowed us to store our luggage. We arrived back to the room in the afternoon and we were given a room on the 4th floor. And it was a very nice room. It was a very large room with a nice view. The elevators were always quick. The bathroom was nice and had plenty of hot water. We like when the sink is not in the toilet area. We had the free breakfast and it was very good, it had eggs, a different meat everyday. For a free breakfast it was very good. And you can't beat the price. The hotel had a nice fitness and pool area. And had a basketball court. Every staff we deal with was very helpful and friendly. We will certainly stay here again.
Excellent place to stop prior to an early flight the next day. Hotel staff were friendly and informative. Evening meet and greet outstanding, and the breakfast was very good. Room was clean and very comfortable. Will stay here again.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 235 reviews