i like the sunset view from the pool. unfortunately, the pool wasnt open while i was there
Nice room safe area. Clean
The hotel is clean and Nice. But we arrived on a Friday night and there was no valet available. I had to beg for a luggage trolly to be let out for me because the one valet on duty was busy attending to other guests and he wasn’t technically allowed to give them directly to guests. The pool hours were inconvenient for guests with small children. Little kids wake up well before 9:00am. When it was time for us to go down to the pool it wasn’t even open and we had to find someone to open it for us. We were quickly told at the front desk “it doesnt open until 9:00” which we had to respond “its 9:20”. The pool towel situation is also inconvenient as well. While I understand you don’t want pool towels walking off the premises, it’s also disappointing to feel that you are only allotted a certain amount of towels per hour/time slot.
The property was excellent. It is very high end, and one thing I really appreciated was the photographs from the 1800's of the Isleta Pueblo and the people that lived there at that time. The room itself was very clean, high end, and comfortable. The TV in the room was one of the largest I have ever seen in a hotel room, nice touch. The bathroom was resort level quality and cleanliness. I will stay at this property again, and again. Very pleased.
Everything was perfect
Love everything about the casino, the hotel was great. However there covid restrictions are a bit harsh. They only have one entrance and exit. To get to the hotel is a long walk. Very long. They do have valet that will come to your room and help with bags. Also you can get a golf cart ride to your car. So there making up for the the one entrance. Special scout out to Evan in valet. He was super nice and very professional. Special note to Evan. Keep up the good work and I loved our talk on the way out to the car. I can tell you have a good heart and great personality. Not to mention you were easy on the eyes.. Eddie the red Mazda 6. Sept 12th. 2021
Clean
I followed the signs to the front of the hotel and everything was blocked off. The doors were blocked off. We had to go thru the casino to get to our room and get a casino card. My wife was sick from the flights and just wanted to get to her room and did not want a gambling card yet and did not want to traipse thru a noisy casino to get to the room.
Physical access to hotel due to COVID restrictions. Appreciated the safety but the need more trams. It is a long walk with luggage.
I didn't like having to park 300 yards away, and wait 30 minutes to even get in the property, and not being able to bring beverages into my room. Ridiculous and they didn't care!
Would definitely stay here again. The room was very clean. The staff was super nice and accommodating.
Everything was so good and staff was very friendly and helpful
Isleta Resort and Casino places you next to Isleta Casino and a short drive from other popular attractions like Isleta Amphitheater. This 201-room, 4-star resort has a golf course, a full-service spa, and a casino.
This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10:30 AM.
42-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. IPod docks, refrigerators, and coffee makers are also standard.
Isleta Resort and Casino features a golf course, a full-service spa, and a casino. You can take advantage of free parking, along with a free airport shuttle during limited hours. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this spa resort include an indoor pool, an outdoor pool, and a gym.
i like the sunset view from the pool. unfortunately, the pool wasnt open while i was there
Nice room safe area. Clean
Thank You
The hotel is clean and Nice. But we arrived on a Friday night and there was no valet available. I had to beg for a luggage trolly to be let out for me because the one valet on duty was busy attending to other guests and he wasn’t technically allowed to give them directly to guests. The pool hours were inconvenient for guests with small children. Little kids wake up well before 9:00am. When it was time for us to go down to the pool it wasn’t even open and we had to find someone to open it for us. We were quickly told at the front desk “it doesnt open until 9:00” which we had to respond “its 9:20”. The pool towel situation is also inconvenient as well. While I understand you don’t want pool towels walking off the premises, it’s also disappointing to feel that you are only allotted a certain amount of towels per hour/time slot.
The property was excellent. It is very high end, and one thing I really appreciated was the photographs from the 1800's of the Isleta Pueblo and the people that lived there at that time. The room itself was very clean, high end, and comfortable. The TV in the room was one of the largest I have ever seen in a hotel room, nice touch. The bathroom was resort level quality and cleanliness. I will stay at this property again, and again. Very pleased.
Hello Bryan, WOW! What a glowing review. We appreciate your feedback and attention to detail. We love what we are able to offer and share with our guests. We hope to have you back again soon. Thank you!
Everything was perfect
Hello Heather, thank you for your recent stay and review. We are delighted to hear you enjoyed your stay at Isleta Resort and Casino. We hope to have you back again soon!
Love everything about the casino, the hotel was great. However there covid restrictions are a bit harsh. They only have one entrance and exit. To get to the hotel is a long walk. Very long. They do have valet that will come to your room and help with bags. Also you can get a golf cart ride to your car. So there making up for the the one entrance. Special scout out to Evan in valet. He was super nice and very professional. Special note to Evan. Keep up the good work and I loved our talk on the way out to the car. I can tell you have a good heart and great personality. Not to mention you were easy on the eyes.. Eddie the red Mazda 6. Sept 12th. 2021
Hello Edward, Thank you for your recent stay and review. We are thrilled to hear how much you enjoyed your time here. We will be sure to share your positive comments with our staff. Thank you.
Travis -Thank you for taking the time to review our resort! We are glad that you enjoyed your overall stay and look forward to your return. Thank you again,