I didn't like having to park 300 yards away, and wait 30 minutes to even get in the property, and not being able to bring beverages into my room. Ridiculous and they didn't care!
Would definitely stay here again. The room was very clean. The staff was super nice and accommodating.
Everything was so good and staff was very friendly and helpful
Spacious, It was a very laid back environment. A very nice place but it seem like there was no personality with many of the people working there.
The rooms are fine - nothing special for the price. But, the pit bosses were rude to numerous guests in my presence. Threatening to kick people out when they pointed out (in calm tones) the dealer's mistakes. Other casinos handle this type of problem much better - especially when they're inexperienced dealers make mistakes.
Casino and its staff are great Friendly, enjoyable and clean
Nice property, good service, nice amenities. Guest on floor up yelling around, fighting, slamming doors, very loud and obnoxious. Called security 4 times to have them quiet down the other guest. At 5am security finally showed up after the people were up all night yelling around and running the hallway. I didn’t sleep very much that night after a long day of travel. Very disappointed.
The decorations were just beautiful and the rooms were incredible. Loved the people and the casino. There wasnt anything that I did not like about my stay. Plan to go back again...
The resort is close to the airport and for the very reasonable rate was a better choice to overnight until our flight. Unless you are a smoker, a walk through the casino is unpleasant - even though they have a non smoking section you still have to go through the rest to get there. The restaurant was quite acceptable and the soup was delicious. Our room was spacious and pleasant
Very friendly staff and clean rooms. I was a little disappointed at food selections.
Beautiful room at a very reasonable price. Next time I'm in the area will definitely stay here.
This property was absolutely beautiful. Quiet, spacious rooms and a 10 minute drive to the heart of Albuquerque. Great restaurants and fun gambling.
The property was fine. Maybe except for the swimming pool area, all the chairs were dirty and unkept. And the bedsheets and pillows smelled like sweat. The carpet was very dirty. Never had this problem til this year.
Great property, super clean, food was decent and I hit at the casino. Oh yeah huge tub
Long walk from parking lot to hotel rooms. Rooms were very nice.
Isleta Resort and Casino - Adults Only places you next to Isleta Casino and within a 10-minute drive of other popular attractions like Isleta Amphitheater. This 201-room, 4-star resort welcomes business and leisure travelers with a golf course, a casino, and a bar/lounge.
Start each morning with full breakfast, available for a fee from 6 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All of Isleta Resort and Casino - Adults Only's 201 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and coffee makers. Guests can expect 42-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free local calls, safes, and ironing boards are also standard.
At Isleta Resort and Casino - Adults Only, guests have access to a golf course, a casino, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Other amenities at this adults-only resort include express check-out, free newspapers, and a porter/bellhop.
I didn't like having to park 300 yards away, and wait 30 minutes to even get in the property, and not being able to bring beverages into my room. Ridiculous and they didn't care!
Would definitely stay here again. The room was very clean. The staff was super nice and accommodating.
Everything was so good and staff was very friendly and helpful
Thank you for taking the time to share your wonderful feedback with us. We appreciate your visit at Isleta Resort & Casino, cheers!
Spacious, It was a very laid back environment. A very nice place but it seem like there was no personality with many of the people working there.
Thank you for sharing your experience with us. We hope you had a wonderful visit!
The rooms are fine - nothing special for the price. But, the pit bosses were rude to numerous guests in my presence. Threatening to kick people out when they pointed out (in calm tones) the dealer's mistakes. Other casinos handle this type of problem much better - especially when they're inexperienced dealers make mistakes.
Smedge, thank you for taking the time to tell us about your recent visit. We regret to hear that you encountered some guest service concerns, and we appreciate you taking the time to tell us about your visit. Please let our team know if we can help you with anything further. Thank you.
Casino and its staff are great Friendly, enjoyable and clean
Thank you for joining us as a valued guest at Isleta Resort & Casino. We hope you enjoyed your stay!
Nice property, good service, nice amenities. Guest on floor up yelling around, fighting, slamming doors, very loud and obnoxious. Called security 4 times to have them quiet down the other guest. At 5am security finally showed up after the people were up all night yelling around and running the hallway. I didn’t sleep very much that night after a long day of travel. Very disappointed.
Fran, we're terribly sorry to learn that your visit and evening were interrupted by some other guests. We regret that this issue was not resolved earlier, and that your stay was impacted. Please know that we appreciate you taking the time to tell us about your experience, so that we can share your feedback with our management team. Thank you, and again, we apologize for such a rough evening in your room. Thank you.
The decorations were just beautiful and the rooms were incredible. Loved the people and the casino. There wasnt anything that I did not like about my stay. Plan to go back again...
Thank you for joining us, Christine. Happy holidays!
The resort is close to the airport and for the very reasonable rate was a better choice to overnight until our flight. Unless you are a smoker, a walk through the casino is unpleasant - even though they have a non smoking section you still have to go through the rest to get there. The restaurant was quite acceptable and the soup was delicious. Our room was spacious and pleasant
Thank you for taking the time to tell us about your recent visit. We'd like to share with you that we do feature an entirely non-smoking, smaller casino just a few miles south, called Palace West Casino. We also feature a non smoking room on the main casino floor of IRC. Please let our team know if you have any questions about these options. Cheers!
Thank you for sharing your input. We understand our COVID safe policies are inconvenient to some. We continue to attempt to communicate our protocol in advance so they are not a surprise. We really do care for the safety and well-being of our team members and guests. We hope to be given the opportunity to host you again. Thank you.