Front desk didn't seem to care there were people waiting, they were facetiming. Place was dirty, we found stains in the sheets and a few hairs and the bathroom was broken down with chipped bathrooms and a torn off toilet paper holder.
Even tho the shower was outdated and had cracked paint, everything else about our stay was pleasant.
It was okay considering it was Friday during the Balloon Fest. I wouldn't pay that rate any other time of year. Shower knobs were messed up. Floor of room was dirty. Breakfast was good. Took forever to get checked in, but staff was friendly. In room coffee pot fell apart. Decent location.
This was the only room available because it was the weekend of balloon fest. They are obviously remodeling because the room next to us was ripped apart. Our room had just been painted and the smell of paint was strong. The sink poured water from underneath the first time we used it. They fixed it pretty quickly, though. The staff was nice. The breakfast was ehh. I will go down the street to waffle house if ever I stay there again. It was just ok... certainly not worth the $130 that I had to pay.
Located in Northeast Heights within 2 miles (3 km) of Sandia Foothills Open Space, Desert Sands Inn & Suites is within a few miles (5 km) of Hinkle Family Fun Center. The 67 rooms at this motel include microwaves, flat-screen TVs, and desk chairs.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Other standard amenities include microwaves, free local calls, and desks. Housekeeping is available on request.
At Desert Sands Inn & Suites, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a vending machine and barbecue grills.
Front desk didn't seem to care there were people waiting, they were facetiming. Place was dirty, we found stains in the sheets and a few hairs and the bathroom was broken down with chipped bathrooms and a torn off toilet paper holder.
Dear Guest, Thank you for the review. We are sorry if we let you down in any way. We do our best to accommodate every guest and satisfying everyone with great service. I hope that you will stay with us again. Sincerely, Hotel Manager.
Even tho the shower was outdated and had cracked paint, everything else about our stay was pleasant.
It was okay considering it was Friday during the Balloon Fest. I wouldn't pay that rate any other time of year. Shower knobs were messed up. Floor of room was dirty. Breakfast was good. Took forever to get checked in, but staff was friendly. In room coffee pot fell apart. Decent location.
This was the only room available because it was the weekend of balloon fest. They are obviously remodeling because the room next to us was ripped apart. Our room had just been painted and the smell of paint was strong. The sink poured water from underneath the first time we used it. They fixed it pretty quickly, though. The staff was nice. The breakfast was ehh. I will go down the street to waffle house if ever I stay there again. It was just ok... certainly not worth the $130 that I had to pay.
Dear Guest,We are sorry to hear that you were disappointed with your stay. Our goal is to provide each guest with a great experience, and we did not fulfill that goal in this instance. We will work hard to ensure that this does not happen again and hope that you will give us another chance in the future.Sincerely,Hotel Manager