Nice clean modern
the way a person had to use their key crd to use the elevator. That is NOT a better way to operate the elevator, its a stupid thing to do just because you could!!!
Check in was awkward and the staff member was condescending. Shower was clogged up and dirty. Carpet in the room was so gross! Didn’t pack shampoo, conditioner, or lotion assuming they’d be in the room but they weren’t. Checkout staff was very rude and aggressive. Thinking this experience will keep me from returning to this location and Hyatt all together.
great.
Overall pleasing to excellent
Clean and great beds
Room we were assigned was not made up Room we stayed in had a bathtub that drained veeerrrryy slowly
Great location, clean rooms. Front office staff was rude and unprofessional.
Clean and location is great
Very friendly staff, facilities are quite good, well maintained and clean. Amenities are kind of limited -- they seemed to be out of a lot of food items at cafe, have very few conveniences that can be purchased, etc.
The location was good and close to everything. Didn't like that there was no food offered for our early checkout.
The manager who checked us in was very friendly and accommodating.
Air conditioning did not work well. I called the front desk desk to which they said they would look into it and call me back. They did not ever call me back, when I called them again there was no answer.
Hotel it using COVID as an excuse to cheap out on services and amenities. Hotel restrictions are more stringent than CDC guidelines and state restrictions.
No pool or fitness center in use 😞
Loved staying here. Great area. Felt really safe.
Located in Northeast Heights, Hyatt Place Albuquerque/Uptown is next to ABQ Uptown and Coronado Center. This 3-star hotel has 128 guestrooms and offers free in-room WiFi, free self parking, and a gym.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.
Guests can expect free WiFi and 42-inch flat-screen TVs with pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include sitting areas, refrigerators, and coffee makers.
At Hyatt Place Albuquerque/Uptown, guests have access to a gym, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Nice clean modern
the way a person had to use their key crd to use the elevator. That is NOT a better way to operate the elevator, its a stupid thing to do just because you could!!!
this is a security feature. thank you
Check in was awkward and the staff member was condescending. Shower was clogged up and dirty. Carpet in the room was so gross! Didn’t pack shampoo, conditioner, or lotion assuming they’d be in the room but they weren’t. Checkout staff was very rude and aggressive. Thinking this experience will keep me from returning to this location and Hyatt all together.
Thank you for your comments
great.
Thank you
Overall pleasing to excellent
Thank you come back real soon
Clean and great beds
Thank you come back and see us soon
Room we were assigned was not made up Room we stayed in had a bathtub that drained veeerrrryy slowly
Sorry for the issues you experienced
Great location, clean rooms. Front office staff was rude and unprofessional.
We will address this immediately. Thank you
Thank you for staying with us. We appreciate your feedback.