This hotel now has a competent and very pleasant staff. They have turned around a surly group of workers who were not welcoming. The building remodel outside is very nice looking.
Shuttle service the best in ABQ AIRPORT. Hotel restaurant greatly improved.
Staff was fabulous. Very courteous, helpful and welcoming.
I was charged twice for my stay! Once by Orbitz on 09/24/2019 upon booking. A second time by Sheraton on 12/19/2919. I filed a dispute with American Express on 01/09/2020. Dispute unresolved at this time.
Food at Hotel was average. Hotel staff were above average.
Your plugs don't work, at least in room 1023. Woke up to find all four of our devices had not charged.
Standard Sheraton fare. Not great but sufficient for a one night stay
Very nice and close to airport. Decent eatery and pool.
Great customer service. Ate in the restaurant and food was excellent. Room service was very prompt. All requests taken care of immediately
Convenient hotel to stay close to the airport. Shuttle service meant that I could drop off the rental car at the rental car center and get picked up, great service.
Clean and quiet rooms. Although close to airport, I could not hear planes arriving or departing.
Located within a mile (2 km) of Puerto Del Sol Golf Course, Sheraton Albuquerque Airport Hotel is within 3 miles (5 km) of University of New Mexico. This 3.5-star hotel has 276 guestrooms and offers conveniences like a restaurant, a free airport shuttle, and a fitness center.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is available for a fee.
All of Sheraton Albuquerque Airport Hotel's 276 rooms are individually decorated and have an array of amenities, including coffee makers, free bottled water, and safes. Guests can expect WiFi, wired Internet, and 37-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include ironing boards and desks.
Guests of Sheraton Albuquerque Airport Hotel enjoy a fitness center, WiFi in public areas, and a conference center. If you drive, self parking is USD 10.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
This hotel now has a competent and very pleasant staff. They have turned around a surly group of workers who were not welcoming. The building remodel outside is very nice looking.
Thank you for your positive comments about our amazing staff and hotel! We appreciate your loyalty and can't wait to see you again!
Shuttle service the best in ABQ AIRPORT. Hotel restaurant greatly improved.
Dear Valued Guest, Thank you for taking the time to comment on your recent stay at the Sheraton Albuquerque Airport. We appreciate your wonderful feedback and great comments regarding our shuttle and the improvement to our restaurant, we will certainly pass this on to all the staff. We look forward to serving you again when your plans include Albuquerque. Sincerely, Cynthia Fresquez General Manager Sheraton Airport
Staff was fabulous. Very courteous, helpful and welcoming.
Dear Valued Guest, Thank you for taking the time to review your stay. I am glad to hear our staff was hospitable and able to make you feel welcome. We cant wait to take care of you next time your travels bring you to the Albuquerque area.
I was charged twice for my stay! Once by Orbitz on 09/24/2019 upon booking. A second time by Sheraton on 12/19/2919. I filed a dispute with American Express on 01/09/2020. Dispute unresolved at this time.
Dear Valued Guest, Thank you for taking the time to comment on your recent stay at the Sheraton Albuquerque Airport. We appreciate your feedback and would love to resolve the issue, please send me your dates of stay and your name. We look forward to serving you again when your plans include Albuquerque. Sincerely, Cynthia Fresquez General Manager Sheraton Airport
Dear Valued Guest, Thank you for taking the time to comment on your recent stay at the Sheraton Albuquerque Airport. We appreciate your great rating and feedback. We look forward to serving you again when your plans include Albuquerque. Sincerely, Cynthia Fresquez General Manager Sheraton Airport
Dear Valued Guest, Thank you for taking the time to rate your recent stay at the Sheraton Albuquerque Airport. We appreciate your wonderful feedback. We look forward to serving you again when your plans include Albuquerque. Sincerely, Cynthia Fresquez General Manager Sheraton Airport
Food at Hotel was average. Hotel staff were above average.
Dear valued guest, Thank you for taking the time to review your recent stay with Sheraton Albuquerque Airport Hotel. We appreciate your feedback and have shared your message appropriately within our organization. We look forward to serving you again, when your plans include Albuquerque. Cynthia Fresquez General Manager Sheraton Albuquerque Airport Hotel
Your plugs don't work, at least in room 1023. Woke up to find all four of our devices had not charged.
Dear Valued Guest, Thank you for taking the time to comment on your recent stay at the Sheraton Albuquerque Airport. We appreciate your feedback and have addressed your issues with the appropriate department. We look forward to serving you again when your plans include Albuquerque. Sincerely, Cynthia Fresquez General Manager Sheraton Airport
Dear Valued Guest, Thank you for taking the time to comment on your recent stay at the Sheraton Albuquerque Airport. We appreciate your feedback and have addressed your issues with the appropriate department. We look forward to serving you again when your plans include Albuquerque. Sincerely, Cynthia Fresquez General Manager Sheraton Airport
Dear Valued Guest, Thank you for taking the time to comment on your recent stay at the Sheraton Albuquerque Airport. We appreciate your wonderful feedback. We look forward to serving you again when your plans include Albuquerque. Sincerely, Steve Smith General Manager Sheraton Airport