I get with COVID some amenities may be cut back. However there was zero notification of the managers reception being cancelled and no breakfasts on Wed or Thurs. Additionally, even though we stayed on property for a week, we never received room service, like emptying the trash or fresh towels. Communications and effort were not up to brand standard.
I arrived fifteen minutes before check-in but was turned away. Obviously, 3am is the stated time, so can't be too upset, but that was inconvenient (and something I've never had happen at other hotels), and meant I was lugging in my stuff in again...late at night. The rooms were fine, though the TVs were near-impossible to see from the bed. Coffee set-up was missing a lot of stuff. Otherwise, it's in a great location, though there are other hotels to consider, too.
We loved the room, and the amenities. Very clean and fantastic service. Great location. My only complaint was for a pet friendly hotel, they should have a pet area with grass. We had to walk our dog next door.
We had to request for toilet paper, and it ended up becoming an hour later. So I went down and retrieved my item. Lady said they were short staffed so she couldn't deliver. Room temperature was insane. Extremely hot. We couldn't figure out the dial so the next 2 nights were a nightmare. Freaking hot as can be
Was some remolding going on but we never knew it - all done when not there. Staff was wonderful!
Excellent. Nothing more to add. Convenient location. Nice Room.
Orange juice tasted spoiled . Processed food breakfast. Hampton inn easily beats this so called breakfast bar Another family oriented hotel with shovel the food into the kids before hitting the road. Mediocre breakfast bar.
Located in Northeast Heights, Homewood Suites by Hilton Albuquerque-Journal Center is within 2 miles (3 km) of sights such as Cliff's Amusement Park and Gruet Winery. This 3-star hotel welcomes guests with 86 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are other standard amenities.
At Homewood Suites by Hilton Albuquerque-Journal Center, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a free grocery shopping service.
I get with COVID some amenities may be cut back. However there was zero notification of the managers reception being cancelled and no breakfasts on Wed or Thurs. Additionally, even though we stayed on property for a week, we never received room service, like emptying the trash or fresh towels. Communications and effort were not up to brand standard.
I arrived fifteen minutes before check-in but was turned away. Obviously, 3am is the stated time, so can't be too upset, but that was inconvenient (and something I've never had happen at other hotels), and meant I was lugging in my stuff in again...late at night. The rooms were fine, though the TVs were near-impossible to see from the bed. Coffee set-up was missing a lot of stuff. Otherwise, it's in a great location, though there are other hotels to consider, too.
We loved the room, and the amenities. Very clean and fantastic service. Great location. My only complaint was for a pet friendly hotel, they should have a pet area with grass. We had to walk our dog next door.
We had to request for toilet paper, and it ended up becoming an hour later. So I went down and retrieved my item. Lady said they were short staffed so she couldn't deliver. Room temperature was insane. Extremely hot. We couldn't figure out the dial so the next 2 nights were a nightmare. Freaking hot as can be
We would like to thank you for your stay with us. We are happy that you enjoyed your time here and we hope we that we get the opportunity to make you feel at home again.
Was some remolding going on but we never knew it - all done when not there. Staff was wonderful!
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!
Excellent. Nothing more to add. Convenient location. Nice Room.
Orange juice tasted spoiled . Processed food breakfast. Hampton inn easily beats this so called breakfast bar Another family oriented hotel with shovel the food into the kids before hitting the road. Mediocre breakfast bar.
Hello Jodi. I wanted to thank you for staying with us. We are are very happy to hear that you enjoyed your time here with us. And we we greatly appreciate your feedback as it helps us create better experiences for our guests in the future. We hope that you will come visit us again.