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Comfort Suites Albuquerque/North Journal Center

2.5 star property

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Photo gallery for Comfort Suites Albuquerque/North Journal Center

Free buffet breakfast
1 bedroom, premium bedding, desk, iron/ironing board
Indoor pool, sun loungers
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
5251 San Antonio Dr NE, Albuquerque, NM, 87109
  • Place, ITT Technical Institute
    ‪9 min walk‬
  • Place, BPO Hospital
    ‪12 min walk‬
  • Place, Cliff's Amusement Park
    ‪2 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | 1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • City view
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • City view
  • 432 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Albuquerque

Located in Northeast Heights, Comfort Suites Albuquerque/North Journal Center is within 2 miles (3 km) of sights such as Cliff's Amusement Park and Putt-Putt Golf and Games. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • ITT Technical Institute - 9 min walk - 0.5 miles
  • BPO Hospital - 12 min walk - 0.7 miles
  • Gruet Winery - 1 min drive - 1.7 miles
  • Cliff's Amusement Park - 2 min drive - 1.2 miles
  • Calibers Gun Range - 2 min drive - 1.4 miles

Getting around

  • Alvarado Transportation Center - 13 min drive
  • Albuquerque International Sunport (ABQ) - 13 min drive

Restaurants

  • ‪Circle K - ‬19 min walk
  • ‪Sadie's - ‬2 min drive
  • ‪Whataburger - ‬17 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Comfort Suites Albuquerque/North Journal Center

Guests of Comfort Suites Albuquerque/North Journal Center have access to an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a hot tub, a business center, and a meeting room.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sofa beds, microwaves, and coffee makers are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per person, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Albuquerque
Comfort Suites Hotel Albuquerque
Comfort Suites North Albuquerque Balloon Fiesta Park Hotel
Comfort Suites North Albuquerque Balloon Fiesta Park Albuquerque

Frequently asked questions

Is a free cancellation option available at Comfort Suites Albuquerque/North Journal Center?

Comfort Suites Albuquerque/North Journal Center provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Suites Albuquerque/North Journal Center?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Albuquerque/North Journal Center on Mar 15, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Comfort Suites Albuquerque/North Journal Center?

This hotel is situated in Northeast Heights, close to Balloon Fiesta Park and ABQ Uptown. You'll also find Sandia Casino and Coronado Center within a short drive.

Will I be able to park at Comfort Suites Albuquerque/North Journal Center?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Comfort Suites Albuquerque/North Journal Center include a casino on the premises?

No, Comfort Suites Albuquerque/North Journal Center doesn't have a casino.

Is there an indoor pool at Comfort Suites Albuquerque/North Journal Center?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Comfort Suites Albuquerque/North Journal Center?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and a hot tub.

Does Comfort Suites Albuquerque/North Journal Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Suites Albuquerque/North Journal Center feature a restaurant that includes a breakfast menu?

Comfort Suites Albuquerque/North Journal Center offers free buffet breakfast though there is no restaurant.

Does Comfort Suites Albuquerque/North Journal Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Comfort Suites Albuquerque/North Journal Center for a fee of USD 15 per pet, per night.

Does Comfort Suites Albuquerque/North Journal Center have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Comfort Suites Albuquerque/North Journal Center?

The closest major airport to Comfort Suites Albuquerque/North Journal Center is Albuquerque International Sunport (ABQ), which is 10.5 mi away (13 minutes by car).

Can I book a room with a balcony at Comfort Suites Albuquerque/North Journal Center?

No, there aren't any guestrooms with balconies at Comfort Suites Albuquerque/North Journal Center.

Comfort Suites Albuquerque/North Journal Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 65 out of 159 reviews
Rating 8 - Good. 42 out of 159 reviews
Rating 6 - Okay. 19 out of 159 reviews
Rating 4 - Poor. 16 out of 159 reviews
Rating 2 - Terrible. 17 out of 159 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Esmerejildo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cozy, comfortable, relaxing
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Everything was clean, the staff was kind, and the breakfast was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cristina

Stayed 1 night in Nov 2025

2/10 Terrible

Michele

Disliked: Cleanliness, staff & service, amenities
Comfort Suites Albuquerque/North Journal Center was CLOSED! I arrived around 5:30pm on Monday, November 24 for my stay and the doors were locked with only a note on the door about arriving after 10pm and who to call. I called and they informed me that they had a fire 2 weeks prior and are rebooking all stays across the street at the Hilton Homewood. So I went there, that hotel was fine. But why was I allowed to book a hotel that wasn't actively open and with no communication before arriving about the fire and closure. Bizarre! across rhe street
Stayed 1 night in Nov 2025

2/10 Terrible

Carma

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Could not use my card to unlock the door. No maintenance to fix my lock all weekend. Finally was moved to another room weekend was almost over. The pool was not working for my grand children to enjoy them selves
Stayed 2 nights in Nov 2025

8/10 Good

stan

Liked: Staff & service, room comfort
Room was spacious and comfortable. Not as clean as I would have liked. Used soap in the shower and the coffee machine was not clean Breakfast was ok At 8 they were out of some options and had no intention of replenishing The elevator definitely needed attention
Stayed 1 night in Nov 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, room comfort
We stayed in a newly renovated room- the tiling around bathtub was poorly done. We loved the decoration and furniture in the room Breakfast was one of the best we have had. Lots of choice. Staff person over seeing the breakfast couldn’t do enough to help us. She was very welcoming.
Stayed 1 night in Oct 2025

8/10 Good

Jackie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our floor was recently remodeled, but I am not sure whether they were aware of a possible roof leak in room 304, at the east wall, right corner of the room. It looks like it has made the wallpaper run, and when you see things like that, you do worry about potential mold. I would stay again; the price was reasonable. I have a feeling we only got this price because of renovations, but I hope they try to stay somewhat close to that price. Waffles make or something blew the fusses in the food area, and they would prefer frozen chopped potatoes instead of saggy hash brown patties. The staff were very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is fine! Nothing fancy does job. Staff at check in great. Breakfast was where the failed. Only one lady. All food out and we were not there right at closing. All tables full of people waiting on food. She was changing the tv channel. One lady to cook for whole hotel not smart.
Stayed 1 night in Oct 2025

8/10 Good

Gerardo

Traveled with family
Liked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay great staff it has a bit of a smell but it may be due to being an older building. The only issue I have is I received a call day of to be told we were overbooked so our 2 bed stay became 1.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Staff & service, room comfort
Breakfast was good, but, wasn't stocked in a very timely manner. Staff seemed more preoccupied with their phones and balloons. Room seemed very overpriced in comparison with amenities and condition of room. It was probably priced this way in concert with the Balloon Festival that was going on.
Stayed 3 nights in Oct 2025

8/10 Good

Barbra, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. The pool and hot tub were clean, the room was clean. The door to our room was difficult to open.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied customer!

I went to Albuquerque for a family event and i always love staying here. The staff is very friendly, the hotel is clean and very comfortable. I do not always use the gym but when i do im always satisfied with the cleanliness of it. I feel like my overall stay is always amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just remodeled all is new
Stayed 1 night in Oct 2025

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town visiting family. Convenient location.
Stayed 3 nights in Sep 2025

2/10 Terrible

Elvita

Stayed 1 night in Sep 2025

10/10 Excellent

Stefany

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2025

6/10 Okay

Maria

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding...sincerely concerned about our satisfaction.
Stayed 4 nights in Sep 2025

2/10 Terrible

Paula

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was not operational...
Stayed 1 night in Sep 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service
Clean rooms and nice staff. Could use some updates
Stayed 4 nights in Sep 2025

4/10 Poor

Juanita

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone was smoking pot on our floor. Staff in the kitchen was rude and there wasn't really anything for breakfast.
Stayed 3 nights in Sep 2025

2/10 Terrible

William

Disliked: Cleanliness
Severly needs updating
Stayed 1 night in Sep 2025

2/10 Terrible

DeAnna

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The entry way smells like vomit. My sister in law found a roach in her bathroom. The toilet in our initial room wouldn’t flush so we were moved to a different room. The bolt lock on my sister in law’s initial room wouldn’t unlock so her door wouldn’t shut so they were moved to a different room. The staff however are very friendly and very helpful.
Stayed 2 nights in Sep 2025

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