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Hotel Albuquerque at Old Town

3.5 star property
Hotel in Albuquerque with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Restaurant
Outdoor dining
Lobby
Outdoor pool, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Place, Old Town Plaza
    ‪7 min walk‬
  • Place, Albuquerque Convention Center
    ‪4 min drive‬
  • Place, ABQ BioPark Zoo
    ‪5 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪12 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(100 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds

9.2 out of 10
Wonderful
(96 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(87 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite

9.8 out of 10
Exceptional
(26 reviews)
  • 603 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite, Balcony

9.6 out of 10
Exceptional
(18 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Albuquerque

Located in Sawmill Area, Hotel Albuquerque at Old Town is within a 10-minute stroll of sights such as Albuquerque Museum and Nizhoni Gallery. This 188-room, 3.5-star hotel has a restaurant, an outdoor pool, and a hot tub.

What's nearby

  • Old Town Plaza - 7 min walk - 0.4 miles
  • ABQ BioPark Aquarium - 15 min walk - 0.8 miles
  • Albuquerque Convention Center - 4 min drive - 1.9 miles
  • ABQ BioPark Zoo - 5 min drive - 2.1 miles
  • University of New Mexico - 5 min drive - 4.0 miles

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Burger King - ‬8 min walk
  • ‪Ponderosa Brewing - ‬6 min walk
  • ‪Paxton's Taproom - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪D. H. LESCOMBES WINERY & BISTRO - Old Town Albuquerque - ‬5 min walk

About this property

Hotel Albuquerque at Old Town

Hotel in Albuquerque with bars and a 24-hour front desk
At Hotel Albuquerque at Old Town, guests have access to an outdoor pool, a hot tub, and meeting rooms. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and express check-out.
TVs come with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 26.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Frequently asked questions

Are free cancellation options available at Hotel Albuquerque at Old Town?

Hotel Albuquerque at Old Town provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Albuquerque at Old Town?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Hotel Albuquerque at Old Town on Dec 1, 2025 start from $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Albuquerque at Old Town?

This hotel is situated in Sawmill Area, just steps from Albuquerque Museum, and within a 10-minute walk of Old Town Plaza and Explora Science Center and Children's Museum. You'll also find ABQ BioPark Aquarium and New Mexico Museum of Natural History and Science less than a mile away.

Is there parking available at Hotel Albuquerque at Old Town?

Yes, there is accessible parking available.

Does Hotel Albuquerque at Old Town have a casino at the property?

No, Hotel Albuquerque at Old Town doesn't have a casino.

Will I find an indoor pool at Hotel Albuquerque at Old Town?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Hotel Albuquerque at Old Town good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Are there hot tubs at Hotel Albuquerque at Old Town?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Albuquerque at Old Town have a restaurant that serves breakfast?

Yes, Hotel Albuquerque at Old Town serves a cooked-to-order breakfast for a surcharge each morning at Gardunos of Mexico.

Will Hotel Albuquerque at Old Town allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Albuquerque at Old Town for a fee of USD 75.00 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hotel Albuquerque at Old Town?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hotel Albuquerque at Old Town?

The closest major airport to Hotel Albuquerque at Old Town is Albuquerque International Sunport (ABQ), which is 8.1 mi away (11 minutes by car).

Can I book a room with a balcony at Hotel Albuquerque at Old Town?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or courtyard views.

Does Hotel Albuquerque at Old Town have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Albuquerque at Old Town.

Hotel Albuquerque at Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 963 out of 1420 reviews
Rating 8 - Good. 273 out of 1420 reviews
Rating 6 - Okay. 102 out of 1420 reviews
Rating 4 - Poor. 43 out of 1420 reviews
Rating 2 - Terrible. 39 out of 1420 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kasra

Liked: Staff & service
Very
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful inner courtyard. I could see and hear the fountain from my balcony. Easy safe walk to Old Town.
Stayed 4 nights in Sep 2025

6/10 Okay

Jeffrey, Oakland

Traveled with partner
Liked: Cleanliness
Nice lobby, hallways to rooms upstairs are depressing, noisy air conditioner
Stayed 4 nights in Aug 2025

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So comfortable...1 short block to Old Town. Excellent, smiling staff! Love the L shaped windows...wonderful view!
Stayed 4 nights in Aug 2025

10/10 Excellent

Peter, New York

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great vintage Southwest charm and comfortable room. Good Mexican restaurant in lobby reasonable prices.
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

DOUGLAS, Mount Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Old Town.
Stayed 1 night in Aug 2025

8/10 Good

Ira

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a lot out things to do in walking distance.
Stayed 2 nights in Aug 2025

8/10 Good

Criss

Traveled with family and small children
Liked: Cleanliness, staff & service
The property is very unique and authentic New Mexican and the staff is very friendly and accommodating however the pool is shared with the neighboring hotel and isn’t kept very clean also during our whole stay of 3 days only one elevator was working with a lot of hotel guests so long waits for the elevators.
Stayed 3 nights in Aug 2025

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities, room comfort

Good and bad

Overall, a great location with a great view and near to Old Town. The hotel has a restaurant and bar which was ideal for me. The only things I would say to improve are some things in the room did not work well. The A/C buttons did not work, meaning I could not make the room hotter, colder, could not adjust temp, etc. The buttons were just like pressing nothing. For a $200 per nite hotel, this is not acceptable in August! I reached out to the front desk but it was hours before they got back to me and by then I was ready for bed. The shower the next morning also took 10 minutes on FULL HOT to even *begin* to be lukewarm and that is stretching it. It was barely tepid and I froze taking a shower. Again, for such a pricey hotel, not a good feature. BUT the views, restaurant, location, etc. make this hotel a great spot and I would stay again, but fix your basic shower/electrical appliances please? And be in touch sooner than 3 hours after someone reaches out?
Stayed 1 night in Aug 2025

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Excellent stay, clean room, friendly staff, great location
Stayed 1 night in Aug 2025

10/10 Excellent

Aliza

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our family of four stayed in the room with two double beds for two nights. The room had a one cup keurig machine, a smaller than usual fridge, and no microwave. The double beds were very firm. All linens were clean and crisp. There are hard floors in the rooms which lends to the cleanliness. Our room was on the north side and had a beautiful view of the mountains and Westside so we got to watch sunrise and sunset. Hot air balloons were up and a couple sailed by the hotel. This would be a great place to stay during the Balloon Fiesta. The rooms on the south side of the building have balconies. We enjoyed the clean spaces and conveniences like cold bottled water at the pool. Sawmill Market is across the street as has tons of options for food and drinks. One elevator was inoperable and the other holds only nine people snugly. During our stay, the second elevator stopped working and we had to walk up to our 8th floor room. It was repaired but with two large weddings and other guests, I used the stairs a few times. The pool is shared with the adjacent hotel. It is 5ft at the deepest so it’s great for families. There are many shaded places with chairs and loungers. There is poolside service for food and drinks and plenty of towels. There are bathrooms in the pool area. All of the staff were incredibly kind and helpful. Parking is easy with lots all around the building.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcial

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

TORY, SAN DIEGO

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was nice. Check in was great. Guy was super nice and accommodating. I had just driven 10 hrs from San Diego and was driving 10 the following day taking my daughter, her dog and her car to Oklahoma State University. When we got in late I was going to jump in the shower before bed but the shower wasn’t getting hot so I figured I’d just wait til morning before getting on the road for another -0 hr drive. No hot water at all. On check out I told them there was no hot water and they said some of the rooms had been reporting it. I asked that the manager call me and she did. She was apologetic and said she credited me room service (roughly $50) and the $26 hotel service fee. It was a nice gesture but man I couldn’t put a price tag on a hot shower after that drive. Sort of soured me on the experience
Stayed 1 night in Aug 2025

8/10 Good

Perla

Stayed 3 nights in Aug 2025

10/10 Excellent

LaVenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony view looked out to the mountains. Sawmill food court just a block away is excellent. Two major museums nearby. Love historic plaza area.
Stayed 1 night in Aug 2025

10/10 Excellent

Christie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The pool was gorgeous as was the view from my balcony. The hotel is so charming. I can’t wait to come back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Very helpful valet for parking and baggage help.
Stayed 1 night in Jul 2025

10/10 Excellent

marcus

Stayed 2 nights in Jul 2025

2/10 Terrible

Raspreet

Stayed 1 night in Aug 2025

10/10 Excellent

Renassa

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool
Stayed 1 night in Jul 2025

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! Beautiful grounds! We had the Mountain View and was able to watch an exciting storm and weather show!
Great pool
Wonderful pool area, great comfy furniture and tons of clean dry towels
Stayed 1 night in Jul 2025

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