Hotel Zazz

3.5 star property
Family-friendly hotel with a health club and a 24-hour business center

Choose dates to view prices

Photo gallery for Hotel Zazz

Banana Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Property video
Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3711 Central Ave NE, Albuquerque, NM, 87108
  • Place, University of New Mexico
    ‪14 min walk‬
  • Place, University of New Mexico Hospital
    ‪3 min drive‬
  • Place, Popejoy Hall
    ‪3 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪6 min drive‬

Room options

Studio King

9.8 out of 10
Exceptional
(16 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Double Queen

9.2 out of 10
Wonderful
(15 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Copper King

9.0 out of 10
Wonderful
(60 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Banana Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Albuquerque

Located in Nob Hill within a short walk of University of New Mexico, Hotel Zazz is within a mile (2 km) of other popular sights such as Popejoy Hall. This 48-room, 3.5-star hotel has a bar/lounge, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mariposa Gallery - 3 min walk - 0.2 miles
  • University of New Mexico - 14 min walk - 0.8 miles
  • University of New Mexico Hospital - 3 min drive - 1.0 mile
  • Popejoy Hall - 3 min drive - 1.2 miles
  • University of New Mexico Art Museum - 3 min drive - 1.2 miles

Getting around

  • Alvarado Transportation Center - 10 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Central Bodega - ‬4 min walk
  • ‪Fan Tang - ‬2 min walk
  • ‪Flying Star Cafe-Nob Hill - ‬4 min walk
  • ‪Farmacy - ‬2 min walk
  • ‪Ihatov - ‬5 min walk

About this property

Hotel Zazz

Family-friendly hotel with a health club and a 24-hour business center
Hotel Zazz features karaoke, an outdoor pool, and a gym. If you drive, self parking is USD 12.00 per night, and there's also an area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include in-room fitness, free WiFi in public areas, and conference space.
55-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, designer toiletries, and slippers, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Coffee makers, free local calls, and wardrobes or closets are also available. Housekeeping is available on request.
A health club and in-room fitness are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge) up to 15 mi
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 12 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 8:30 AM to noon for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Art gallery
  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Scooter/moped rentals
  • Shopping mall
  • Stereo
  • Yoga classes

Family friendly

  • Children's games
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:00 AM and 6:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: USD 11.56 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 20 for adults and USD 20 for children
  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Frequently asked questions

What's there to do around Hotel Zazz?

This hotel is situated in Nob Hill within a short 19-minute walk of Popejoy Hall. You'll also find Kirtland Air Force Base and Expo New Mexico within a short drive.

Is there parking available at Hotel Zazz?

Yes, secured parking is offered for USD 12.00 per night with in/out privileges. Though parking is available on request, accessible parking and bicycle parking are also available. You'll find a max of 1 space per unit.

Is there a spa at Hotel Zazz?

Spa services at the hotel include sports massages, deep-tissue massages, couples treatments, and Ayurvedic treatments.

Does Hotel Zazz include a casino on the premises?

No, Hotel Zazz doesn't have a casino.

Will I find an indoor pool at Hotel Zazz?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Hotel Zazz?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Hotel Zazz have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Zazz feature a restaurant that includes a breakfast menu?

Yes, Hotel Zazz serves to-go breakfast for a surcharge each morning at Speakeasy.

Does Hotel Zazz allow pets to stay free of charge?

No, pets aren't allowed at Hotel Zazz though service animals are welcome.

Are there connecting rooms at Hotel Zazz?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Zazz?

The closest major airport to Hotel Zazz is Albuquerque International Sunport (ABQ), which is 3.7 mi away (11 minutes by car).

Are there rooms with balconies at Hotel Zazz?

No, there aren't any guestrooms with balconies at Hotel Zazz.

Does Hotel Zazz offer wedding services?

There are wedding services available at Hotel Zazz if that's in your vacation plans.

Hotel Zazz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 917 reviews
Rating 8 - Good. 152 out of 917 reviews
Rating 6 - Okay. 73 out of 917 reviews
Rating 4 - Poor. 35 out of 917 reviews
Rating 2 - Terrible. 47 out of 917 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

james

Liked: Cleanliness, property conditions & facilities
Everything about this place is wonderful!
Stayed 1 night in Dec 2025

10/10 Excellent

HUGO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small not so much space, the staff were friendly, and the parking lot is also small. If you want to park in this hotel is $25 extra but not recommend parking here if you have a truck or SUV that is big because you don't have enough space.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Fun place.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 4 nights in Sep 2025

6/10 Okay

Daniel

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Lon

Liked: Room comfort
Disliked: Staff & service
The Hotel is in great location...older but updated..."quirky" in a good way. However, don't fall for Owner / Mngt BS - only care about themselves. I was charged for additional 3 night stay that somehow got booked (not by me) even though already had 2 Rooms for prior day / next two days so WHY would I need another. The Mngt said no refund as was during Ballon Fest and when I went to ck (to prove point) they had rerented the Room I paid for. Just bad and unprofessional biz decisions. Do yourself favor and bypass this place. Alan V
Stayed 3 nights in Oct 2025

8/10 Good

Josh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and rooms are clean…but overpriced. Though I was there during balloon festival, when *everything* is overpriced. The neighborhood seems unsafe at night - but so does most of Albequerque, unfortunately.
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 7 nights in Oct 2025

2/10 Terrible

Sandra

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is no hot tub this would not let me give a 1 I would give a 0 for customer service. I left property after my first night they are still charging me for the other two nights. They kept on texting me even after I stated I was leaving. There is no Manager on site and they did not stop texting me until 3rd email from me. I wanted relaxation and for that price I have expectations. I expect to park onsite. If you want to drink at a speak easy might work for you. I have never dealt with such horrible customer service and I preferred to leave that motel rather then stay them holding the additional $600 would not keep me there. The door would not close well, it would pop open if we didn’t put deadbolt on. Be careful on the stairs, they don’t look like they were updated in 15-20 years. My stay was supposed to be Sunday to Wednesday but I called Hotel.com at 5:55am on Monday stating I was not happy with the location I did not feel comfortable, I could not relax in a hot tub. I will say the Spa was great and by Spa it was massage and facial. They had a hot tub and Sauna. They were kind and caring.
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky little hotel. Walking distance to some great veggie restaurants. Staff are great and have fantastic recommendations. The speakeasy is adorable. It was a little loud as our room was above the speakeasy (but closes at 11 so not a huge issue). Close to the bus stop and UNM as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service was amazing! Sharmin & Consolee went above & beyond to help us during our stay. The beds were very comfortable & the unique features added to our enjoyable trip.
Stayed 2 nights in Oct 2025

6/10 Okay

Alan

Liked: Room comfort
Interesting Place with cool Speakeasy / Vibe...but charged EXTRA Reservation I clearly did not make and Mngt cared less.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dessislava

Stayed 3 nights in Oct 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of the property takes great pride in making sure that you have everything you need. She is very personable and full of all the information that you need to get around and find fun things to do in Albuquerque. I would highly recommend this property.
Stayed 2 nights in Oct 2025

10/10 Excellent

angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great unique property on old route 66! Homeless nearby was a little disruptive, though they did not come around the hotel property, just were in the area. Pool was a great addition on the warm days and speakeasy was fun!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome people and good vibes
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The hotel was excellent p. A great location and all the staff I interacted with were awesome. I would especially like to note, Sidney, Gieo, Maddie, and Diana.
Stayed 6 nights in Sep 2025

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checking in was terrible. One person had long conversations with the clients delaying everyone else. The other was new and took a long time with everyone. Or took over 30 minutes to get served. Meanwhile the lobby was filled with the”Zazz” aroma, nearly making me sick. The room was clean and the property was quiet the pool was clean and warm. The lounge was nice but the ubiquitous aroma again was too much. The aroma was in our room as well but not as bad.
Stayed 1 night in Sep 2025

6/10 Okay

Jasmine

Traveled with family
Disliked: Cleanliness, staff & service
I walked in thought it was the cutest ever I loved it but then I go to the restroom and it looked as if it hadn’t been swept in days or wiped down the sink shower there was hair everywhere
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Polly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this unique and friendly hotel. The pool was warm and perfect for a 75 degree October day. The lounge was comfortable as were the beds. The room was quite with good temperature control. There are many walkable restaurants and bars. It was about a 10 to 15 minutes Uber ride to old town and the airport and both cost less than $10. This has much more charm than your average chain hotel if you like that sort of thing! It is an old hotel that's been remodeled, so yes there are some signs of its vintage origins and overall I loved it.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Amy, Bellevue

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom really wasnt on par with the room. Super cute hotel but it was a bad reno job. The sink was painted and there was paint everywhere. The shower curtain had mold all over it. Not great :(
Stayed 1 night in Sep 2025