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Hotel Zazz

3.5 star property
Hotel with a full-service spa, near University of New Mexico

Choose dates to view prices

Photo gallery for Hotel Zazz

Banana Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Exterior
Property grounds
Reception
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Room service
  • Parking available

Explore the area

View in a map
3711 Central Ave NE, Albuquerque, NM, 87108
  • Place, University of New Mexico
    ‪14 min walk‬
  • Place, University of New Mexico Hospital
    ‪3 min drive‬
  • Place, Kirtland Air Force Base
    ‪7 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪5 min drive‬

Room options

View all photos for Studio King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio King

9.6 out of 10
Exceptional
(15 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Double Queen

9.0 out of 10
Wonderful
(14 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Copper King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Copper King

9.0 out of 10
Wonderful
(57 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Banana Suite

Banana Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Banana Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Albuquerque

Located in Nob Hill within a short walk of University of New Mexico, Hotel Zazz is within a mile (2 km) of other popular sights such as Popejoy Hall. This 48-room, 3.5-star hotel has a bar/lounge, a full-service spa, and an outdoor pool.

What's nearby

  • University of New Mexico - 14 min walk - 0.8 miles
  • University of New Mexico Hospital - 3 min drive - 1.0 mile
  • Tingley Coliseum - 4 min drive - 1.9 miles
  • Kirtland Air Force Base - 7 min drive - 3.5 miles
  • Old Town Plaza - 9 min drive - 4.5 miles

Getting around

  • Alvarado Transportation Center - 9 min drive
  • Albuquerque International Sunport (ABQ) - 9 min drive

Restaurants

  • ‪Farmacy - ‬5 min walk
  • ‪Little Bear Cafe Nob Hill - ‬5 min walk
  • ‪Ihatov - ‬5 min walk
  • ‪Central Bodega - ‬6 min walk
  • ‪Tractor Brewery Pub - ‬6 min walk

About this property

Hotel Zazz

Hotel with a full-service spa, near University of New Mexico
At Hotel Zazz, guests enjoy a full-service spa, karaoke, and an outdoor pool. If you drive, self parking is USD 12.00 per night, and there's also an area shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a gym, in-room fitness, and free WiFi in public areas.
55-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, designer toiletries, and slippers, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Coffee makers, free local calls, and wardrobes or closets are also available. Housekeeping is available on request.
A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Monets Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge) up to 17 mi
  • Secured, uncovered self parking on site (USD 12 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Yoga classes

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:00 AM and 6:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: USD 11.56 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Frequently asked questions

What's there to do around Hotel Zazz?

This hotel is situated in Nob Hill, just steps from Mariposa Gallery. You'll also find ABQ Uptown and Kirtland Air Force Base within a short drive.

How much does it cost to stay at Hotel Zazz?

As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Zazz on Nov 4, 2025 start from $95.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Zazz?

Yes, secured parking is offered for USD 12.00 per night with in/out privileges. Though parking is limited per unit, accessible parking and bicycle parking are also available. You'll find a max of 1 space per unit.

Is there a spa at Hotel Zazz?

Monets Spa is the hotel's spa and services include Swedish massages, hot stone massages, Ayurvedic treatments, and couples treatments.

Does Hotel Zazz include a casino on the premises?

No, Hotel Zazz doesn't have a casino.

Will I find an indoor pool at Hotel Zazz?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Hotel Zazz?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Hotel Zazz have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel Zazz feature a restaurant that includes a breakfast menu?

No, Hotel Zazz doesn't have a restaurant that serves breakfast.

Does Hotel Zazz allow pets to stay free of charge?

No, pets aren't allowed at Hotel Zazz though service animals are welcome.

Does Hotel Zazz have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Zazz?

The closest major airport to Hotel Zazz is Albuquerque International Sunport (ABQ), which is 3.7 mi away (9 minutes by car).

Are there rooms with balconies at Hotel Zazz?

No, there aren't any guestrooms with balconies at Hotel Zazz.

Does Hotel Zazz offer wedding services?

There are wedding services available at Hotel Zazz if that's in your vacation plans.

Hotel Zazz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 845 reviews
Rating 8 - Good. 145 out of 845 reviews
Rating 6 - Okay. 65 out of 845 reviews
Rating 4 - Poor. 28 out of 845 reviews
Rating 2 - Terrible. 45 out of 845 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Polly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this unique and friendly hotel. The pool was warm and perfect for a 75 degree October day. The lounge was comfortable as were the beds. The room was quite with good temperature control. There are many walkable restaurants and bars. It was about a 10 to 15 minutes Uber ride to old town and the airport and both cost less than $10. This has much more charm than your average chain hotel if you like that sort of thing! It is an old hotel that's been remodeled, so yes there are some signs of its vintage origins and overall I loved it.
Stayed 1 night in Sep 2025

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The speakeasy is amazing! Love the vibe.
Stayed 1 night in Aug 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Stayed 1 night in Jul 2025

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful “Boutique” Style Hotel

It was amazing! Had to exit the Ramada by Wyndham to the south (scary) and came here. Felt so safe and everything was clean, comfortable and quiet. They even had robes and slippers to wear and real cups to drink out of. Local artisans make the cleansing products and they even provide a TSA approved bag to take the items in. The staff could tell I was anxious after my fiasco with the previous hotel and made feel so comfortable and safe. This place is like a boutique hotel. I will come back again!
Stayed 1 night in Jul 2025

4/10 Poor

Jeffery Michael

Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting concept poor execution

This was not a good experience. The room wasn’t clean, there was mildew in the shower, the spa wasn’t available and the bathroom ceiling leaked. The hotel was not responsive to my messaging about the ceiling leaking. It was noisy as well.
Stayed 1 night in Jul 2025

2/10 Terrible

Lexy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID AT ALL COSTS! HORRIFIC EXPERIENCE!

I was lied to, ripped off and to top it all off the rooms were dirty and unkept. The air conditioners didn't work the staff was rude and dishonest; they charged my card for reasons they supposedly "couldn't disclose" and told me my security deposit was released back to me when I checked out and then when I called two days later because I hadn't received it back in my account they told me they kept the security deposit and couldn't give me a straight answer as to why. This was a horrific experience by far. It's in a horrible part of town, homeless everywhere, it's noisy, the walls are paper thin, and the rooms were really gross and dirty with bugs everywhere. They are dishonest and committed fraud with my credit card and there is absolutely no where to park yet they charge you $12 a parking spot. I'm filing suit against hotel ZAZZ because of their theft in charging my card multiple times and keeping my $150 security deposit. Do yourself a favor and avoid this dump.
Stayed 1 night in Jul 2025

2/10 Terrible

Lexy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience. Avoid this place at all cost.

This was an absolutely horrific experience. Not only did I I pay for the King Studio and NOT get the room I payed for but yet a downgraded room, but furthermore the staff lied to me about additional charges on my card. The room was disgustingly dirty also. There were bugs everywhere, the air-conditioner didn't work properly and the shower wasnt working properly and spewed water in all different directions. Then to top it off the staff lied to me and told me my security deposit was released back to my card and when I called two days later to find out why I didn't have it they informed me they had actually kept it for reasons they could not disclose. I am absolutely disgusted with this place. Do yourself a favor and avoid this dump at all costs.
Stayed 1 night in Jul 2025

10/10 Excellent

Breezy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here!

Favorite place to stay in Albuquerque, staff super friendly and helpful. The hotel is renovated and decorated so cute. Definitely our bumber 1 pick!
Stayed 1 night in Jul 2025

6/10 Okay

Jenna

Liked: Staff & service
The room renovation was very minimal and pool opened so late in the morning I couldn’t use it.
Stayed 1 night in Jun 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was really nice and check in was quick. The area was a little questionable as we were panhandled in the parking lot. Not the hotels fault. The room was cute, and clean. Over all the stay was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine, Gulf Breeze

Stayed 6 nights in Jun 2025

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable, local ma soaps was pretty cool
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super clean, cute and friendly staff.

This hotel is so cute and retro! It has been remodeled so it's not your typical run of the mill hotel. The pool area is colorful and unique. There is screens to watch movies in the pool at night and a speakeasy in the lobby. I am glad we found this place it was a gem!
Stayed 1 night in Jun 2025

10/10 Excellent

mary

Very thoughtfully appointed and fun property. Clearly the owner cares a lot about the space and I feel very welcome here. plus the surrounding neighborhood is fun and interesting.
Stayed 1 night in Jun 2025

10/10 Excellent

Constance L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, check in!
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael, El Paso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint converted motel…a lot of love and thought was put into the place. Applaud their efforts. Close to I-25 and I-40. Great neighborhood and I felt safe.
Stayed 1 night in Jun 2025

2/10 Terrible

SALLYANNE

Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was awesome
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, decor, cleanliness
Stayed 1 night in Jun 2025

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