Nice room, limited dining, very closets airport - walkable if you’d like
The Hilton Garden only recently reopened after (rumor has it) one year’s pandemic-related closure. They are having trouble re-launching operations. My room was never cleaned in three days, new towels were not provided until I made multiple requests culminating in my visiting the front desk personally to ensure their delivery. My perception is that they have not been able to adequately staff the business yet. It is a lovely, clean building, and an exceptional circumstance, not characteristic of other Hilton Garden stays I have had. I expect they will improve, but this was a bad visit for me.
The property is undergoing renovation and it needs it. It is very outdated and the carpets need replacing. The staff was very friendly and helpful and the shuttle to the airport was a nice amenity. I did not have the breakfast as I thought that was overpriced for a hotel meal that would normally be complimentary.
Very nice hotel and conveniently located to shopping and dinning.
Found the nearby Holiday Inn to be of higher standards. Hilton’s slipping.
Not a particularly memorable. Appears to be a bit run down
Love this place! Always stay here before flights. Food great too.
Great to stay but disappointed about the hotel charge that no one mentioned when we checked in
Staff were great, rooms were clean and area was quiet. Would definitely stay again.
My family needed a last minute hotel room near the airport. I was hesitant to book at first. We didn't have many options and we had not stayed at a Hilton Garden Inn before. We were greeted by a polite and friendly front desk staff who checked us in quickly. Our room was very comfortable, clean and nicely updated. It was also great to have a bar downstairs to grab a quick glass of wine. (family travel can be stressful!) We would stay again.
You cannot hear the airplanes, however the traffic noise and the noise from the surrounding rooms was terrible, I could hear the other showers going. The bed was hard even set on the softest setting!!! I slept terrible!
The air conditioning unit seemed to have only one speed...super hiqh. Maintenance did not know how to adjust it so we really had to have it off while we were in the room. We were able to open the window a couple inches so managed to sleep when it cooled off. There should be some way to have the fan on a low setting and also to deflect the air away from the bed.
This was our first road trip with grand kids, age 5 & 6 as we were passing thru Albuquerque on our way to CO. The first thing the kids said...this is so beautiful! Loved the modern furnishings. It was a great location. Quiet in spite of being right by the airport. The staff was great, made a good recommendation for dinner. We all enjoyed the pool. Would stay there again!
Had great rest at this place, slept like a baby on the most comfortabe bed. Staff were very welcoming and friendly. Great price, well worth it! Will stay here again.
Friendly staff, clean rooms, convenient parking. We will definitely stay here again on our next trip to Albuquerque.
Hilton Garden Inn Albuquerque Airport places you within 3 miles (5 km) of popular attractions like University of New Mexico and University of New Mexico Hospital. This 107-room, 3-star hotel has an indoor pool along with free self parking and a free airport shuttle.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10 AM.
All of Hilton Garden Inn Albuquerque Airport's 107 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect WiFi, free wired Internet, and 37-inch flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are also standard.
At Hilton Garden Inn Albuquerque Airport, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
Nice room, limited dining, very closets airport - walkable if you’d like
Thank you for staying with us!
The Hilton Garden only recently reopened after (rumor has it) one year’s pandemic-related closure. They are having trouble re-launching operations. My room was never cleaned in three days, new towels were not provided until I made multiple requests culminating in my visiting the front desk personally to ensure their delivery. My perception is that they have not been able to adequately staff the business yet. It is a lovely, clean building, and an exceptional circumstance, not characteristic of other Hilton Garden stays I have had. I expect they will improve, but this was a bad visit for me.
We are very sorry that this was your experience. Please feel free to call and speak with the GM so we can try to make it right with you. Thank you for your honest feedback!
The property is undergoing renovation and it needs it. It is very outdated and the carpets need replacing. The staff was very friendly and helpful and the shuttle to the airport was a nice amenity. I did not have the breakfast as I thought that was overpriced for a hotel meal that would normally be complimentary.
Very nice hotel and conveniently located to shopping and dinning.
Found the nearby Holiday Inn to be of higher standards. Hilton’s slipping.
Thank you for taking the time to provide feedback... We strive to exceed our guests expectations, and are sorry that your experience was less than perfect. Feel free to message me directly in the sales office to discuss.
Not a particularly memorable. Appears to be a bit run down
Thank you for staying with us!