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Recent guest reviews

The property needs a lot of updating and the noise from people walking on the floors above is very loud. Staff is very nice, shuttle is great. TV reception is very poor and kept pixelating.

Convenience to airport and the shuttle service. They have an excellent front office staff and they are most helpful every way possible.

We have stayed at this facility the past few years on our way out of Albuquerque and have been satisfied enough to continue to return. This year, due to flight arrival time of 11:17pm we required a room upon our arrival. We were unable to secure the shuttle to the accommodation at that hour and we were not pleased with the policy of nonrefundable prepayment when any number of factors could possibly prevent scheduled arrival. That aside, lukewarm customer service plus the appearance of a brown substance on the wall facing the toilet which was entirely disgusting and unacceptable. We found accommodations elsewhere on our return to Albuquerque and will continue to do so in the future.

Safe, clean and conveniently located next to the airport.

Very close to the airport and rental car facility (almost walkable); frequent and brief shuttle to airport; easy on/off the freeway ... no restaurants nearby; airport noise very present

We stay here all the time and they have never disappointed

Front desk staff very friendly. Found remains of chips ( Cheeto’s) behind sofa.

Pleasant staff, comfortable beds. Room was clean. Does not offer free breakfast but it does have free parking.

The hotel is right next to the airport. Convenient for those early morning flights.

What was advertised as a room with a king and double bed turned out to be a king and pull out sofa bed. A sofa bed does not sleep the same a regular bed. They also said they were overbooked, so getting abother room with 2 queens (which would not have been ideal either with 1 adult and 2 teens who don't share beds well....unless it's a king) may or may not be possible. We stuck with what we had. Cleaning service seemed to hit the high spots leaving hair and nail clippings in the corners of the bathroom. The staff were nice and brought us a hairdryer that was missing from the room quickly. The staff person who helped us told me they had difficulty with people stealing the dryers out of the rooms, and they had not replaced all of them yet .

Quick stay before flying out pretty decent place

Room accommodations were nice except AC hummed which was noisy and had to be turned off. Also the mini fridge. Acoustics were horrible with kids running upstairs late at night and early morning. Restaurant staff only had a dishwasher and one other staff who acted as waiter cashier and cook. As you can imagine it was way too much for him to handle. Lastly upon checking out my credit card was charged 40.00 more that what room rate was even though my card was already charged for rate upon reservation. Horrible experience. Manager at front desk was advised but really didn’t seem to care. Did say she would correct the billing issue.

Good all around except for food and bar experience. Simple drinks were not available, only basic alcohol for mixed drinks. Food was also not prepared well.

We stayed in this hotel at the beginning of our stay and at the end of our stay. The hotel has great staff, is clean, quiet, and comfortable. When staff found out it was our last night in Albuquerque after a week's vacation, they gave us a room with a beautiful view of the city. We definitely will stay again, and highly recommend to others!

This hotel, in my experience, is very very nice for the great price. The airport shuttle picked us up with a couple of minutes of calling and delivered us to a friendly and easy check-in. Our room was very comfortable for the two of us, quiet, and clean. Our price did not include a voucher for breakfast, but we found a really really good breakfast in the restaurant located just next to the lobby. When we were ready to head back to the airport we simply requested a shuttle and it was ready. We will definitely stay again, and highly recommend to family/friends!

I would definitely recommend this motel to anyone. It was clean and quiet.

Every thing was new, clean and the beds comfortable. The refrigerator was separated from the bed area so there was no noise coming on and off. We ate dinner, had a cocktail and had an enjoyable evening.

I had a very comfortable stay here and it was convenient to my job interviews that were spread throughout the city. I had a nice view of the city and even got to see some hot air balloons take off early in the morning on the horizon. My only complaint is that the bathtub was VERY slippery and highly recommend that the staff install some non-slip pads or something on the tub floor...otherwise it is an accident waiting to occur. Thank you to the staff for your hospitality :-).

Sunport Place Albuquerque NM

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Holiday Inn Hotel & Suites Albuquerque Airport places you within 2 miles (3 km) of popular sights like Championship Golf Course at the University of New Mexico and Puerto Del Sol Golf Course. This 121-room, 3-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room.


Rooms

The 121 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Free local calls, safes, and ironing boards are also available.


Property features

Guests of Holiday Inn Hotel & Suites Albuquerque Airport have access to an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Hotel & Suites Albuquerque Airport

Everyone (12) Couples (2) Family (6)
1
Everyone

By on Sep 21, 2020

Review comment responded on Sep 24, 2020

Please let us know what went wrong and where we can improve.

3
Family

The property needs a lot of updating and the noise from people walking on the floors above is very loud. Staff is very nice, shuttle is great. TV reception is very poor and kept pixelating.

By on Oct 17, 2019

Review comment responded on Oct 23, 2019

We always appreciate our guests letting us know where we can improve. Thank you for providing feedback from your stay.

5
Partner Couples

Convenience to airport and the shuttle service. They have an excellent front office staff and they are most helpful every way possible.

By on Aug 1, 2019

Review comment responded on Aug 7, 2019

I will definitely share your kind words with the staff. I'm so pleased they were so helpful. We enjoyed having you come see us and we all hope your travels were safe and exciting. We'll see you next time!

3
Partner Couples Family

We have stayed at this facility the past few years on our way out of Albuquerque and have been satisfied enough to continue to return. This year, due to flight arrival time of 11:17pm we required a room upon our arrival. We were unable to secure the shuttle to the accommodation at that hour and we were not pleased with the policy of nonrefundable prepayment when any number of factors could possibly prevent scheduled arrival. That aside, lukewarm customer service plus the appearance of a brown substance on the wall facing the toilet which was entirely disgusting and unacceptable. We found accommodations elsewhere on our return to Albuquerque and will continue to do so in the future.

By on Jun 14, 2019

Review comment responded on Jun 19, 2019

I apologize for the issues you encountered during your stay. I agree this is unacceptable and will direct your concerns with my team right away. I do hope you decide to try us out again to see this is not a regular occurrence.

5
Family

Safe, clean and conveniently located next to the airport.

By on Jun 7, 2019

Review comment responded on Jun 12, 2019

Thank you for taking the time to fill out this survey. We appreciate you were able to enjoy your stay and that we are conveniently located for your needs.

3
Business Business

Very close to the airport and rental car facility (almost walkable); frequent and brief shuttle to airport; easy on/off the freeway ... no restaurants nearby; airport noise very present

By on Apr 5, 2019

Review comment responded on Apr 8, 2019

Thank you for letting us know that you were able to take advantage of our shuttle during your stay. We do have a restaurant in our hotel but we also have companies like Grub Hub that will deliver from several restaurants. We hope to see you again.

5
Family Friends Family

We stay here all the time and they have never disappointed

By on Apr 5, 2019

Review comment responded on Apr 8, 2019

Thank you for your words of confidence. We will see you the next time.

5
Family

Front desk staff very friendly. Found remains of chips ( Cheeto’s) behind sofa.

By on Mar 13, 2019

Review comment responded on Mar 13, 2019

Thank you for letting us know about your stay and the friendliness of our team. I will immediately let my housekeeping team know of your findings so this does not happen again.

5
Everyone

By on Sep 12, 2018

Review comment responded on Sep 12, 2018

Thank you for your review. We appreciate the positive feedback.

4
Everyone

Pleasant staff, comfortable beds. Room was clean. Does not offer free breakfast but it does have free parking.

By on Jul 23, 2018

Review comment responded on Jul 23, 2018

Thank you for your comments. It is nice when we know our guests had a good experience and enjoyed their stay. Since we are a full service hotel, we do have a full kitchen and have breakfast available but it is not included in the price of your stay. The next time you stay, check into our special rate that we have that does include breakfast.

Holiday Inn Hotel & Suites Albuquerque Airport

1501 Sunport Place, Albuquerque, NM 87106
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