8/10 Bueno
David R.
16 feb. 2024
Le gustó: Limpieza
Great location
The details can make a difference. There were lots of good things about this condo. Fantastic location, the beautiful views and high ceilings in this 5th floor unit, comfortable chairs, plenty of space, and well stocked kitchen and bedding supplies. So we had a good trip; and the snow was fantastic. Being picky, the unit is in need of some TLC. The hot water faucet in the kitchen would not shut off, so we had to turn it on and off under the sink; and several other faucets were worn or missing parts. The mattress on the sofa bed is simply awful as it is totally worn out. While we have generally had good experiences with Vacasa; I spent way too much time communicating with the manager. Took a day and a half to get the pilot light lit on the fireplace; and to deal with the hot water problem. Most difficult to understand is the towel policy for the hot tub. The two hot tubs were great, but they did not give us hot tub towels in each unit; and there were no towels at the hot tubs on two of our three nights. One night I texted and they did bring out some white room towels; but the last night there were no towels. The hot tub after a day of skiing is something we looked forward to sharing and making sure towels are available should be something the management is responsible for. I have asked for a discount due to the problems we experienced; and we will see. If they are fair we would rent here again.
David R.
Se hospedó 4 noches en febrero de 2024