House keepers should not knock on the door at 9 am on a room that is checking out later that morning.
A delightful stay with quality service in the dining facilities. Would gladly visit again.
The garden in the middle of the property was very enjoyable. We enjoyed a glass of wine from the garden bar by a fire pit surrounded by a few friendly people. The room we were initially assigned was awful. The carpet was really stained - big stains too. The view was the roof out the back of the hotel. Pretty small room too. We asked for a new room and they were very accommodating by giving us a cleaner room with a good view. I like the historical aspect of this hotel but it needs a lot of updates inside.
Would stay there again..
The Colorado Hotel is not state of the art as most resorts, but it makes up for it with charm and history. Presidents have stayed when it was a get away for the rich and famous. Have stayed before and will again in the future.
Great historical building in great condition. Large room, pet friendly, and great food in the restaurant!
Wonderful historic hotel with big rooms at an affordable price
Old hotel, well kept. Nice dining and bar area on outside patio.
I am a fan of historic hotels and this is a beautiful old hotel, ripe for exploration. On the downside, it was a hot week and the room took a long time to cool down - thankfully there was a ceiling fan in the room which helped tremendously because the heavy curtains covered the window AC. When we called for room service, the number was misidentified on the phone, so nobody answered. I called the operator who put me through but then seemed annoyed because nobody answered and it kept rerouting to her. Room service was pricey for what we received and it was cold, and some items were forgotten. At checkout, the clerk was not very friendly. So - in general, it was a lovely old hotel but just an ok experience.
Carol was great at the front desk. Really helpful and nice.
The Historical aspect of the hotel is unbelievable, but the rooms need a lot of work.
I booked the hotel knowing it was an older property, and it is. They are investing in it to bring it up to modern standards, for example, the mattress was very good. It was the staff and poor management that was the problem. We got a glimpse of that when trying to check in at 2 pm, earlier than the 4 pm published time. While normally this is has not been a problem for us, the front desk told us that no rooms in our class were ready yet, come back at 3:30. Ok, we did that and the room was about what we expected, although there was no coffee maker in the room. In our experience, whatever the reason for no coffee in the room, generally the accommodations has coffee in a lounge area. Not Hotel Colorado, one had to buy coffee, about $3 per cup at the coffee shop which was staffed by one person, resulting in a long line. (By the way, the front desk told us when asked about the coffee situation that shouldn't drink coffee anyway since it was bad for us, that while they operate a coffee shop.) We tried to go to breakfast, but were told there was a 45 minute wait, that while the dining room was half empty. It seems they insisted on serving breakfast instead of setting up a buffet table for much faster service, from which they actually could have made more money, so many people left after learning of the wait time. The idea of a hotel such as this, I think, is to recapture a grander, more gracious past time, and it failed on this completely.
Good for a real old hotel. No ghosts.
Everything was excellent, except for the fact that we couldn’t cool out room below 75 degrees, even when it was 27 degrees out and our window was completely open. No, the radiators were not on. There is simply zero air flow in there at night. Summer must be a nightmare.
Beautiful historic and charming hotel. Within walking distance of everything! Loved it, highly recommend
Very nice old place, I'd go there again.
We both thought that it was very clean the room was was clean and comfortable, and the staff was very friendly and helpful I would recommend staying there to anyone.
Hotel Colorado places you next to Glenwood Hot Springs and within a mile (2 km) of other popular attractions like Iron Mountain Hot Springs. This 130-room, 3.5-star hotel has conveniences like 2 restaurants, 2 bars/lounges, and free in-room WiFi.
Enjoy dining at Baron's Restaurant, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 11 AM.
All of Hotel Colorado's 130 rooms are heated and have an array of amenities, including free local calls, ceiling fans, and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries.
Hotel Colorado features free WiFi in public areas, conference space, and a computer station. If you drive, self parking is USD 10.00 per night, and there's also a free train station shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this hot springs hotel include free newspapers, a terrace, and a garden.
House keepers should not knock on the door at 9 am on a room that is checking out later that morning.
A delightful stay with quality service in the dining facilities. Would gladly visit again.
Dear Todd, Thank you for your comments. We are happy to hear you enjoyed the quality of service in our restaurant and bar. We look forward to hosting you again soon.
The garden in the middle of the property was very enjoyable. We enjoyed a glass of wine from the garden bar by a fire pit surrounded by a few friendly people. The room we were initially assigned was awful. The carpet was really stained - big stains too. The view was the roof out the back of the hotel. Pretty small room too. We asked for a new room and they were very accommodating by giving us a cleaner room with a good view. I like the historical aspect of this hotel but it needs a lot of updates inside.
Dear Carolina, Thank you for taking the time to tell us about your experience. We are happy to hear you enjoyed your overall stay with us nd had a good experience with our staff. We are excited to let you know that renovations are in our near future! We look forward to seeing you again soon on your next trip to Glenwood Springs!
Would stay there again..
Dear Guest, Thank you for your comments. We are pleased to hear you enjoyed your stay with us and would visit us again. We look forward to it!
The Colorado Hotel is not state of the art as most resorts, but it makes up for it with charm and history. Presidents have stayed when it was a get away for the rich and famous. Have stayed before and will again in the future.
Dear Guest, Thank you for sharing your positive feedback! We are pleased to hear you were charmed by the historic atmosphere of our property and look forward to welcoming you back sometime soon.
Great historical building in great condition. Large room, pet friendly, and great food in the restaurant!
Dear Guest, Thank you for sharing your feedback with us! We are so happy to hear you and your pet had a pleasant stay with us. We look forward to welcoming you back sometime soon.
Wonderful historic hotel with big rooms at an affordable price
Dear Guest, Thank you for your positive feedback. We are happy to hear you found our accommodations spacious and look forward to hosting you again soon!
Old hotel, well kept. Nice dining and bar area on outside patio.
Dear Guest, Thanks for the feedback! We are pleased to hear you enjoyed your accommodations and our amenities. We look forward to having you join us again sometime soon.
I am a fan of historic hotels and this is a beautiful old hotel, ripe for exploration. On the downside, it was a hot week and the room took a long time to cool down - thankfully there was a ceiling fan in the room which helped tremendously because the heavy curtains covered the window AC. When we called for room service, the number was misidentified on the phone, so nobody answered. I called the operator who put me through but then seemed annoyed because nobody answered and it kept rerouting to her. Room service was pricey for what we received and it was cold, and some items were forgotten. At checkout, the clerk was not very friendly. So - in general, it was a lovely old hotel but just an ok experience.
Dear Guest, Thank you for sharing your feedback with us. We are happy to hear you found enjoyment in the historic nature of our property; however, we are disappointed to hear there were other aspects of your stay that did not live up to expectations. I will be sure to pass your comments along to the proper departments so that we may continue to grow, in hopes that your next visit with us provides more consistent service.
Carol was great at the front desk. Really helpful and nice.
Dear Guest, Thank you for your kind words! Carol is a gem and she will be happy to hear your compliments. We look forward to having you join us again sometime soon.
Dear Jose, Thank you for taking the time to share your feedback with us. We will certainly relay your comments to the correct departments.