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Comfort Inn & Suites Durango

2.5 out of 5.0

Recent guest reviews

Wonderful experience! Largest continental breakfast I've ever seen.

We've stayed there several times so when returning to the area automatically defaulted to stay there. This time however, the indoor pool was freezing even though the thermostat said it was 80 degrees, it was so cold one night that out of 4 families, not a single adult got in the pool because it was too cold and even the kids opted to get out because they were shaking and shivering. That was the whole reason we stayed there! There also seemed to be a universal issue with the key cards where they would work one time and the stop working. We had to have our keys reprogrammed several times and each time we went to the front desk, someone else was there with a similar issue.

Everything was fine. It fit our needs for accomodation for quite well

Friendly, helpful staff and very clean. Nice View and easy to find.

Excellent front desk staff. Breakfast very good just a little crowded

We had to park next door at mattress shop, while people were taking up to 4 spaces with trailers... even though it states when u check in you can't do that.

The breakfast was good and the rooms were clean and the bed didn't hurt my back. This is my 2nd stay!

Was a very nice hotel. Rooms were a little small, but It's not a big deal. Awesome continental breakfast and very nice eating and sitting area! Fitness center was great. Pool was pretty small felt Crowded when we tried to go swimming. Over all great stay!

The only reason for rating below 5 on condition is because it looks like they are gonna repaint the walls. Other than that it was a friendly and convenient place to stay.

We were able to do an early check in with no problems. Room was very spacious and staff very helpful.

Very nice clean comfortable stay very family orientated pool was a little bit small no Jacuzzi but had a really nice sauna rooms were fantastic staff was pleasant afternoon cookies and popcorn we're good breakfast was very good I would stay again

Had a very enjoyable stay at the Comfort Inn in Durango. Staff very friendly & extremely helpful any time we had a question or needed anything. Conveniently located to everything we wanted to do. We look forward to going back!

Could have been cleaner. Coffee spills on heating unit. Baseboard in bathroom not clean and whoever stayed there before had long black hair.

Comfort Inn in Durango was in a great location. A bit tricky getting off Route 160 but once you got the hang of it it wasn't bad at all. This was a very clean hotel, staff was friendly, the gym access was great and the breakfast was good.

The hotel overall was clean and the staff friendly. For the money it was a great value and located close to downtown Durango. The facility had a business center, which I used, the technology was current and the printers worked fine.

Great and helpful Staff. They go out of their way to make sure they give you you exceptional customer service. Five Star :-)

Pretty easy to find. The stFf was nice, got to choose the floor our room was on. Clean rooms. The continental breakfast was fine. Would have preferred something closer to downtown thorough.

We had stayed at this hotel a few years ago and were very satisfied. It was just as good the second time around. Next time we visit Durango we will most likely stay there again. Th staff was very helpful in recommending dining accomodations. Thanks!

Comfortable, nice people. Complimentary granola bars and flu medicine.

Pool and Hot tub are nice. Breakfast in the morning include sausage, eggs, waffles etc. Definitely worth it.

455 S Camino Del Rio Durango CO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Comfort Inn & Suites Durango places you within a few miles (5 km) of Durango and Silverton Narrow Gauge Railroad and Henry Strater Theater. This 123-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Durango Area Tourism Office and Sorrel Sky Gallery are also near this Durango hotel.


Dining

Free buffet breakfast is included with your stay.


Rooms

Comfort Inn & Suites Durango's 123 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free local calls, safes, and ironing boards are other standard amenities.


Property features

At Comfort Inn & Suites Durango, guests enjoy an indoor pool, a fitness center, and a sauna. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Guest reviews for Comfort Inn & Suites Durango

Everyone (12) Couples (5) Business (7) Family (10) Other (4) Friends (1)
4
Everyone

Wonderful experience! Largest continental breakfast I've ever seen.

By on Apr 20, 2018

Review comment responded on Apr 22, 2018

Thank you for the review! I'm so glad to hear you enjoyed our large complimentary full hot breakfast. :) Thank you for being our guest at the Comfort Inn & Suites Durango. Have a great day!

3

indoor pool was unusable

Families

We've stayed there several times so when returning to the area automatically defaulted to stay there. This time however, the indoor pool was freezing even though the thermostat said it was 80 degrees, it was so cold one night that out of 4 families, not a single adult got in the pool because it was too cold and even the kids opted to get out because they were shaking and shivering. That was the whole reason we stayed there! There also seemed to be a universal issue with the key cards where they would work one time and the stop working. We had to have our keys reprogrammed several times and each time we went to the front desk, someone else was there with a similar issue.

By , from New Mexico on Apr 2, 2018

Review comment responded on Apr 4, 2018

Thank you for the review, Lisa. I am so sorry to hear that the pool temperature was uncomfortable. We normally keep it at 85 degrees, so I can imagine that 80 felt pretty chilly! If you ever experience an issue again, please don't hesitate to speak with our 24/7 desk staff, so we can have on-site maintenance investigate the issue! I also apologize for the inconveniences you experienced with your keys. They demagnetize more frequently in various hands/environments than others and it is usually out of our control. I am so sorry for any extra steps this may have caused you throughout your stay. I hope you still had a wonderful time in Durango, and we hope to have a chance to serve you again in the future. Thank you for being our guests. Have a great week!

4
Everyone

Everything was fine. It fit our needs for accomodation for quite well

By on Feb 23, 2018

Review comment responded on Feb 28, 2018

Thank you for staying with us.

5
Everyone

Friendly, helpful staff and very clean. Nice View and easy to find.

By on Sep 13, 2017

Review comment responded on Sep 20, 2017

Thank you for the kind review. We're glad that you enjoyed your stay with us at our Newly Renovated Comfort Inn & Suites Durango!

5

great for visiting the area

Everyone

Excellent front desk staff. Breakfast very good just a little crowded

By , from Phoenix on Jun 28, 2017

Review comment responded on Jun 30, 2017

Thank you for the great review of our Newly Renovated Comfort Inn & Suites Durango!

3

not enough parking

Everyone

We had to park next door at mattress shop, while people were taking up to 4 spaces with trailers... even though it states when u check in you can't do that.

By on May 29, 2017

Review comment responded on Jun 5, 2017

Thank you for your review. I apologize for the situation with the parking and we are taking steps to prevent that from happening again.

4

good hotel....,only no hot tub

Everyone

The breakfast was good and the rooms were clean and the bed didn't hurt my back. This is my 2nd stay!

By on May 24, 2017

Review comment responded on Jun 1, 2017

Thank you for your review. We're glad that you enjoyed the breakfast and found the rooms to be clean. We do not have a hot tub but we do have a nice indoor pool and a Finish Sauna. Thank you for returning to stay with us!

4

nice hotel

Everyone

Was a very nice hotel. Rooms were a little small, but It's not a big deal. Awesome continental breakfast and very nice eating and sitting area! Fitness center was great. Pool was pretty small felt Crowded when we tried to go swimming. Over all great stay!

By on Dec 12, 2016

5

convenient and friendly staff

Everyone

The only reason for rating below 5 on condition is because it looks like they are gonna repaint the walls. Other than that it was a friendly and convenient place to stay.

By on Dec 5, 2016

5

awesome value

Everyone

We were able to do an early check in with no problems. Room was very spacious and staff very helpful.

By , from Lakewood, CO on Nov 14, 2016

Review comment responded on Nov 29, 2016

Dear Guest, Thank you for all your kind words! I do appreciate your time to post some words about your stay here at the Comfort Inn & Suites in Durango. We hope you can come back soon and visit us. Best regards, Bobbi Janus Asst. Manager