Deluxe King
King 1 | Sleeps 4
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Ameristar Casino Resort Spa Black Hawk
4.0 out of 5.0
4.1
out of 5
"Good!"
See all 58 reviews
This hotel is most popular for:
Recent guest reviews
This was awesome! I enjoyed it very much! I do recommend it
Clean and beautiful, easy to get to from Denver. Reasonably priced.
We gave our number to the front desk because they said they'd call when our room was ready. Even though check in is at 4 we didn't get a call until 6. Upon entering the room we noted a sticky substance on the phone. Then when one of our guests took a shower she found an large softball sized glob of hair sitting on the shower drain. Ironically enough, i don't blame the housekeeping staff. The attitudes of the ones we saw were bright and cheery but the rest of the staff like the front desk and the restaurants, etc were rude as heck. That place isnt great enough to be treating people like garbage. We will never spend another penny at the ameristar
Nicest place in Black Hawk. Awesome rooftop hot tub.
awesome pool and hot tub! great facilities. great amenities.
Booked a king size non smoking and ended up with double queens smoking. Not sure the most comfortable sleep when you are not a smoker!
Nice hotel, enjoyed pool with grandchild, very nice check-in staff, very accommodating.
House keeping was poor, couldn't get room cleaned when requested,or towels sent to room,had to use pool towels
Mary @ check in was amazing! Friendly and accommodating
Nice hotel, Nice big rooms, the only thing i can complain about, in hidden places there was a lot of dust,
Beautiful place to relax & get away nestled in the mountains of an old mining town. We’ll be back, guaranteed. Peaceful, safe & friendly!
Check-in was easy (and included a free beer, the room was in excellent condition and we loved the rooftop hottub. Great experience as always!
Nice, clean rooms. Big bathroom with a good-sized bathtub. Close to the casino and dining options.
Left my wedding ring in the bathroom. Called Security 45 minutes after we left. Talked to the supervisor who said she would investigate and call me back within 3 hours, she never called back. I called the next day, spoke to another Security supervisor, they checked, said no jewelry had been turned in, but could take a day or two. Said they would check and call me back, beaver called back. Currently filing a police report and employee theft claim with this hotel. I’ve had my wedding band for 25+ years, it’s not necessarily worth that much, more so the sentimental value. Told them exactly where the ring was left and there’s no way it wouldn’t be there 45 minutes after we left unless the person who cleaned our room took it and didn’t turn it in to their Security/zlost snd Found.
Great rooms, very comfortable bed. Great location, but just decent food.
Hotel highlights
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
- Spa
Ameristar Casino Resort Spa Black Hawk places you within a 10-minute stroll of Bullwhackers Casino and Riviera Black Hawk Casino. This 536-room, 4-star resort has a full-service spa, a casino, and 5 restaurants.
Dining
Enjoy dining at Timberline Grill, one of 5 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.
Rooms
A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sitting area, a refrigerator, and a coffee maker.
Property features
Guests of Ameristar Casino Resort Spa Black Hawk have access to a full-service spa, a casino, and an indoor pool. Free valet parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this spa resort include an outdoor pool, a 24-hour fitness center, and 2 spa tubs.
Guest reviews for Ameristar Casino Resort Spa Black Hawk
Families
Partner
Couples
This was awesome! I enjoyed it very much! I do recommend it
Everyone
Review comment
Farah responded on Jun 1, 2019
Thank You for staying with us. We appreciate your feedback and can't wait to have you back with us.
Friends
Clean and beautiful, easy to get to from Denver. Reasonably priced.
Review comment
Heather W. responded on May 30, 2019
Thank you for your feedback and thank you for staying with us.
Everyone
Review comment
Heather W. responded on May 26, 2019
Thank you for your feedback.
Families
We gave our number to the front desk because they said they'd call when our room was ready. Even though check in is at 4 we didn't get a call until 6. Upon entering the room we noted a sticky substance on the phone. Then when one of our guests took a shower she found an large softball sized glob of hair sitting on the shower drain. Ironically enough, i don't blame the housekeeping staff. The attitudes of the ones we saw were bright and cheery but the rest of the staff like the front desk and the restaurants, etc were rude as heck. That place isnt great enough to be treating people like garbage. We will never spend another penny at the ameristar
Review comment
Heather W. responded on May 3, 2019
We are very sorry to hear this, please let us know when this happens we will be happy to fix any issue for you. We hope to see you again.
Everyone
Review comment
Heather W. responded on Apr 17, 2019
Thank you for your response. We look forward to seeing you soon!
Friends
Families
Nicest place in Black Hawk. Awesome rooftop hot tub.
Review comment
Ameristar Black Hawk responded on Mar 15, 2019
KJ, The best compliment a guest can give us is the title of the best in town! Thank you for the flattery and visiting our resort recently. Sincerely, Ameristar Black Hawk
Everyone
awesome pool and hot tub! great facilities. great amenities.
Review comment
Heather W. responded on Mar 31, 2019
Thank you for your feedback, we look forward to seeing you again!
Everyone
Booked a king size non smoking and ended up with double queens smoking. Not sure the most comfortable sleep when you are not a smoker!
Review comment
Heather W. responded on Feb 5, 2019
Thank you for your response. We will address this directly.
Everyone
Nice hotel, enjoyed pool with grandchild, very nice check-in staff, very accommodating.
Review comment
Ameristar Black Hawk responded on Jan 2, 2019
Thanks for taking a moment to let us know how your last stay went. We're pleased you enjoyed many of our exceptional amenities and that our staff took great care of you. Sincerely, Ameristar Black Hawk
Ameristar Casino Resort Spa Black Hawk
111 Richman St, Black Hawk, CO 80422Hotel Amenities
Hotel Area
Hotel Policies
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Thank you very much for your response, we are glad you had a great time!