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Isle Casino Hotel Black Hawk

3.0 out of 5.0

Recent guest reviews

My wife and I had a blast in the jacuzzi suite.

I know most people are not booking this hotel for comfort but at least a portion of comfort would be nice. The beds are awful and you feel like you are slipping into a hole as the middle of the mattress has a sinking feeling. I think a slip of notebook paper might be more thick then the pillow, they tuck in the sheets so tight you can't move.....this place was dreadful. If I had paid $100.00 for the room, I guess I could live with it but for $200.00 I would expect much more then a tiny room with poor beds. Stay far away from this overpriced place would be my best advice.

We had the sweet with the bedroom Jacuzzi and it was a very nice stay. Clean room, Windows that open and a pleasant front desk experience. Good hotel.

No temperature control. Had windows open to cool room. Floor below smokers. Could smell this. I can only imagine summer stay. Bad air conditioning.

The paint was pealing holes in the wall for the price I could had better at motel 6

Hotel room was nice and clean. Bed was comfortable. They can either heat or air condition st one tme so it was quite warm the August nights we stayed there with no AC.

checking in took a while because of lack of staff at the front desk. we had a plugged sink drain in our room which took more than a couple of attempts to have this resolved. the room was ok but somewhat worn. it seems that either housekeeping does not notice things that do not work properly or just ignores them. I have stayed there in the past and was not expecting this based on past stays.

Hotel was easy to get to. Awesome buffet. Friendly, attentive staff, from check in to casino floor. Fantastic buffet, & burger place the same. Very, very nice people all around.

It was very fun! Excellent staff. Would definitely recommend it to a friend

We were disappointed from the beginning, starting with the valet. He didn't offer to assist with our luggage and medical equipment; one of us on oxygen, but simply walked off with the keys. Check-in was expedient and pleasant, but a little too quick to get you on your way. With a cart in tow, we were sent to the 8th floor and no one asked us if we needed help. Did you give up using bellcaps? Picture indicated a pleasant room, what the god lighting and all. However, the room was way too small (even though the pic makes it look otherwise), The snack bar had been removed, leaving a gaping hole under the counter. And what's with TVs that take up the entire wall? We spent just a few hours in the room before checkout. There was an overall small to the room of sewage/garbage, hard to tell. I kept recalling your commercials and how we were encouraged to use the service, as the rooms were comparable to the more expensive rooms. Well, this room was just not hitting on it.

Bathtub in room had dirt build up and there was no sheet on our bed. Other than that the hotel staff was very friendly and the casino was a lot of fun!

Everything was great but the toilet, you had to flush it like 3 times for it to even work.

Everything was super except I could not make reservations online because the site was experiencing some problems. I went in under my "rewards sign-in" I called and was given a price of $116.00 versus online site of $85.00. I chose the lesser amount but they told me since I went through a 3rd party I could not get the free 2 buffets. Really at $9.00 each???

A great place to stay and very reasonably priced. Staff at the desk was friendly. Enjoyed the atmosphere in the casino. Will definitely stay here again. The room was very comfortable. Loved being in walking distance of different casinos and places. The history and views in the area were really beautiful.

The hotel staff was excellent. Great night stay! I would stay at Isle again.

My wife and I live in Denver and make it up to Black Hawk about once every 4-6 months. We have stayed at a few hotels and this was by far the least appealing location. I feel as though they need to take some of the earnings they make off of gaming and update the hotel. Our shower floor was down right gross. The burn marks in the carpet of our non-smoking room was less than desirable. The bed was not verity comfortable and felt as though it should have been replaced a few year back. The buffet was okay and all of the food service staff were very nice as well as the dealers were very nice and helpful with some beginner players that I saw. The management staff was TERRIBLE! I found them to be non-responsive to their dealers needs.

I loved the hotel and staff and the rooms are so clean! I loved how its so quiet and how everything is so perfect! The food is good and I love that the casino is right there!!

Long wait to check in The room was clean. Little noise in hallway.

Only staid for one night but would have booked more if I needed to.

I realize that it was a holiday weekend, however for a $200+ a night room I really expected much more. Peeling paint in the bathroom, and a very small room. Threadbare carpeting throughout the hotel areas. Everything needs updating. Again, for a normal price around $70 I could see returning - maybe.

401 Main St Black Hawk CO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Casino

Isle Casino Hotel Black Hawk places you next to Riviera Black Hawk Casino and within a 15-minute walk of Bullwhackers Casino. This 3-star hotel has 238 rooms and welcomes guests with 2 restaurants, a casino, and free in-room WiFi. Central City Opera House is also 1.7 mi (2.7 km) away.


Dining

Enjoy dining at Smokehouse Buffet, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

All of Isle Casino Hotel Black Hawk's 238 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can enjoy cable TV and stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include ceiling fans, safes, and ironing boards.


Property features

Guests of Isle Casino Hotel Black Hawk enjoy features like a casino, free WiFi in public areas, and 2 meeting rooms. If you drive, take advantage of free valet parking. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include conference space and an ATM.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 5

Suite, 1 King Bed

King 1 | Sleeps 4

Suite, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Isle Casino Hotel Black Hawk

Everyone (19) Couples (32) Family (7) Friends (9) Other (2)
5
Everyone

My wife and I had a blast in the jacuzzi suite.

By on Jun 25, 2017

Review comment responded on Jun 27, 2017

Thank you staying with us at the Isle. We are so glad to hear that you and your wife enjoyed your Jacuzzi Suite. We hope you'll be back again soon!

2

stay here for low comfort

Everyone

I know most people are not booking this hotel for comfort but at least a portion of comfort would be nice. The beds are awful and you feel like you are slipping into a hole as the middle of the mattress has a sinking feeling. I think a slip of notebook paper might be more thick then the pillow, they tuck in the sheets so tight you can't move.....this place was dreadful. If I had paid $100.00 for the room, I guess I could live with it but for $200.00 I would expect much more then a tiny room with poor beds. Stay far away from this overpriced place would be my best advice.

By on Apr 16, 2017

5

nice clean casino hotel

Everyone

We had the sweet with the bedroom Jacuzzi and it was a very nice stay. Clean room, Windows that open and a pleasant front desk experience. Good hotel.

By , from Fort Worth, TX on Apr 13, 2017

3

air temperature control.

Everyone

No temperature control. Had windows open to cool room. Floor below smokers. Could smell this. I can only imagine summer stay. Bad air conditioning.

By on Apr 5, 2017

2

nobody was pleasant other then the cleaning staff

Everyone

The paint was pealing holes in the wall for the price I could had better at motel 6

By on Feb 12, 2017

4

good value hotel in black hawk

Everyone

Hotel room was nice and clean. Bed was comfortable. They can either heat or air condition st one tme so it was quite warm the August nights we stayed there with no AC.

By on Sep 2, 2016

3

location is great but .

Everyone

checking in took a while because of lack of staff at the front desk. we had a plugged sink drain in our room which took more than a couple of attempts to have this resolved. the room was ok but somewhat worn. it seems that either housekeeping does not notice things that do not work properly or just ignores them. I have stayed there in the past and was not expecting this based on past stays.

By , from colorado on Aug 12, 2016

5

quiet surroundings.excellent room.

Everyone

Hotel was easy to get to. Awesome buffet. Friendly, attentive staff, from check in to casino floor. Fantastic buffet, & burger place the same. Very, very nice people all around.

By on Jul 5, 2016

Review comment responded on Jul 16, 2016

Thank you so much for your great comments, please continue to let us know what we are doing well, in addition what we can improve upon. We look forward to your next stay with us, have wonderful day!

4
Everyone

It was very fun! Excellent staff. Would definitely recommend it to a friend

By on Apr 21, 2016

2

40 th birthday

Couples

We were disappointed from the beginning, starting with the valet. He didn't offer to assist with our luggage and medical equipment; one of us on oxygen, but simply walked off with the keys. Check-in was expedient and pleasant, but a little too quick to get you on your way. With a cart in tow, we were sent to the 8th floor and no one asked us if we needed help. Did you give up using bellcaps? Picture indicated a pleasant room, what the god lighting and all. However, the room was way too small (even though the pic makes it look otherwise), The snack bar had been removed, leaving a gaping hole under the counter. And what's with TVs that take up the entire wall? We spent just a few hours in the room before checkout. There was an overall small to the room of sewage/garbage, hard to tell. I kept recalling your commercials and how we were encouraged to use the service, as the rooms were comparable to the more expensive rooms. Well, this room was just not hitting on it.

By on Apr 4, 2016