2/10 Terrible
Wren
Traveled with family
Aug 21, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all i was shocked to see that the retro-motel that i looked at pictures of before booking looked completely different in person. It was actually a hotel. The front desk said they tore the old place down. At check in i was informed that there the hotel charged a $14 parking fee. When i asked why the hotel charged a parking fee the front desk became instantly defensive, slammed her hand on the desk down in front of me and said, well you don’t have to stay if you don’t want to, but that she couldn’t give me a refund. i’m not confrontational so i just apologized and said she must get this a lot and she said she was sick of people yelling at her all the time for something she has no control over and that “hidden fees like this are common.” When i got to the room there was a paper in the room that said i had to display in the dash, so despite how late it was, i had to go put the paper in the dash. I still have to sleep here tonight. It’s run down and smells funny and i don’t feel safe at an establishment that charges its guests for parking, is so rude to people coming in from the road, and doesn’t advertise the correct photos of it’s establishment. I chose the (motel that is actually a hotel) because it looked welcoming in the photos and had high rating, but that was a few weeks ago and i can see that the rating have dropped a lot. If i were you, I would steer clear if you expect hospitality, cleanliness (cigarettes smell), no hidden fees, or to feel safe where you sleep.
Wren
Stayed 1 night in Aug 2025