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Extended Stay America Suites Rochester Henrietta

2.5 star property
Hotel in Rochester with free parking

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Photo gallery for Extended Stay America Suites Rochester Henrietta

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Free daily on-the-go breakfast

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
700 Commons Way, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪1 min drive‬
  • Place, Tim Hortons Iceplex
    ‪1 min drive‬
  • Place, Marketplace Mall
    ‪3 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Rochester

Extended Stay America Suites Rochester Henrietta places you within 2 miles (3 km) of Fair and Expo Center and Monroe Community College. This 127-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Monroe Community College - 1 min drive - 0.9 miles
  • Tim Hortons Iceplex - 1 min drive - 1.1 miles
  • Marketplace Mall - 3 min drive - 2.3 miles
  • Veterans Memorial Park - 4 min drive - 2.7 miles
  • Fair and Expo Center - 5 min drive - 2.7 miles

Getting around

  • Rochester Station - 16 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Shake Shack - ‬2 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Bill Gray's Regional Iceplex - ‬5 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive

About this property

Extended Stay America Suites Rochester Henrietta

Hotel in Rochester with free parking
Extended Stay America Suites Rochester Henrietta features free WiFi in public areas, coffee in a common area, and laundry facilities. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Property is also known as

Extended Stay America Henrietta
Extended Stay America Henrietta Hotel
Extended Stay America Henrietta Hotel Rochester
Extended Stay America Henrietta Rochester
Extended Stay America Rochester Henrietta
Extended Stay America Rochester Henrietta Aparthotel
Extended Stay America Henrietta Aparthotel
Extended Stay America Rochester Henrietta
Extended Stay America Henrietta
Hotel Extended Stay America - Rochester - Henrietta Rochester
Rochester Extended Stay America - Rochester - Henrietta Hotel
Hotel Extended Stay America - Rochester - Henrietta
Extended Stay America - Rochester - Henrietta Rochester
Extended Stay America Rochester Henrietta Hotel
Extended Stay America Henrietta Hotel
Extended Stay America Rochester Henrietta
Extended Stay America Suites Rochester Henrietta Hotel
Extended Stay America Suites Rochester Henrietta Rochester
Extended Stay America Suites Rochester Henrietta Hotel Rochester

Frequently asked questions

Is free cancellation available at Extended Stay America Suites Rochester Henrietta?

Extended Stay America Suites Rochester Henrietta offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do near Extended Stay America Suites Rochester Henrietta?

This hotel is located in Rochester, close to Strong, Tim Hortons Iceplex, and Highland Park. You'll also find Fair and Expo Center and Veterans Memorial Park within a short drive.

Will I be able to park at Extended Stay America Suites Rochester Henrietta?

Yes, uncovered self parking is offered for free at the hotel.

Does Extended Stay America Suites Rochester Henrietta include a casino?

No, Extended Stay America Suites Rochester Henrietta doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Rochester Henrietta?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Extended Stay America Suites Rochester Henrietta?

Couples staying at this hotel will appreciate amenities like a kitchen as well as free breakfast and a 24-hour front desk.

Are there hot tubs at Extended Stay America Suites Rochester Henrietta?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites Rochester Henrietta feature a restaurant that includes a breakfast menu?

Extended Stay America Suites Rochester Henrietta offers free on-the-go breakfast each morning though there is no restaurant.

Does Extended Stay America Suites Rochester Henrietta allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Extended Stay America Suites Rochester Henrietta for a fee of USD 25.00 per pet, per night.

Are there connecting rooms at Extended Stay America Suites Rochester Henrietta?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Extended Stay America Suites Rochester Henrietta?

The closest major airport to Extended Stay America Suites Rochester Henrietta is Greater Rochester Intl. Airport (ROC), which is 6.8 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Extended Stay America Suites Rochester Henrietta?

No, at Extended Stay America Suites Rochester Henrietta, there aren't any guestrooms that list a balcony.

Extended Stay America Suites Rochester Henrietta Reviews

Reviews

6.2
Rating 10 - Excellent. 203 out of 1006 reviews
Rating 8 - Good. 239 out of 1006 reviews
Rating 6 - Okay. 177 out of 1006 reviews
Rating 4 - Poor. 137 out of 1006 reviews
Rating 2 - Terrible. 250 out of 1006 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert A Young

Stayed 2 nights in Jan 2026

6/10 Okay

Suzanne

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Had stain on blanket, elevator didnt work. Rust on fridge
Stayed 2 nights in Nov 2025

4/10 Poor

Henry

Stayed 2 nights in Nov 2025

2/10 Terrible

Supreena

Liked: Staff & service
Disliked: Cleanliness, amenities
The room smelled horrible!! A first floor room and the window didn't lock all the way which wasn't very secure at all. The other guests continued to prop the outside door open to allow access to anyone wanting acess to the horel.
Stayed 1 night in Nov 2025

4/10 Poor

Andrew, Seaford

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was in sad shape and in serious need of updating. Damaged furniture. Rusty refrigerator. Owner needs to put some money into it.
Stayed 1 night in Oct 2025

2/10 Terrible

Sugar

Traveled with family
Stayed 1 night in Oct 2025

4/10 Poor

renatta

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor managment, multiple challenges overall, but no bugs :-) If you want to know more, just ask
Stayed 5 nights in Oct 2025

4/10 Poor

Sara

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room we stayed in was not like the photos. The beds had been recently updated and were clean, but the carpet was definitely a few decades old, and disgusting. There was a lot of noise outside in the wee hours of the morning, a group of people arguing loudly. I would not choose to stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is pretty run down, and the room was very bare and had a lot of damage. BUT, the people were wonderful and if we needed anything, they figured out how to get it to us. There are no ice machines on the property, but ice trays in room, but a couple of them tasted bad. The place was 'somewhat clean' but smelled like pot in the hallways and urine by the doors (yes, even inside). The rooms (we had 2) all had a smell like smokers had been there. We were there 5 nights, and no cleaning service at all, but that's okay, we had enough towels. As nice as the people are who worked there, I won't be staying here again. Oh, and all the shower/tubs dripped.
Stayed 5 nights in Oct 2025

6/10 Okay

Christine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is pretty shabby. There were no real glasses in the room, no ice, I had to wait 25 minutes for coffee to brew in the morning. Breakfast is a Nutragrain bar or small packaged muffin and there is no non-sweetened creamer for the coffee. Broken furniture in the room, sticky floor, no real hot water, rusty fridge door, and the elevator floor was dirty, no shampoo available, so although I wasn't expecting anything fancy, I was not expecting bare bones amenities. The fridge was clean inside and the bathroom was clean enough. Staff was nice and as helpful as they could be, though.
Stayed 1 night in Oct 2025

6/10 Okay

Virginia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you are looking for somewhere cheap to stay this place is fine, however you get what you pay for (property was worn down, mattress was not the quality you get in something like a Hyatt or Holiday Inn). The room was clean. No toiletries other than a small bar soap and you could ask for "bar shampoo" at the desk. Safe area but outer doors are not locked at night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Oct 2025

6/10 Okay

John

Disliked: Amenities, property conditions & facilities
The room was clean but in serious need of upgrade. The door deadbolt didnt work because it looks like the door had been kicked open. The fridge door was rusty. Inside was clean, though. It was quiet and convenient location
Stayed 3 nights in Oct 2025

4/10 Poor

Tanmeng

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great staff but the condition of this hotel was terrible. The window didn’t close, the wardrobe was broken the kitchen was very old… and the floors were sticky. Beds are comfortable and the shower was fine. I feel bad for the staff who were lovely and tried their best to keep up. I don’t understand the underinvestment in this property because it wasn’t super cheap and it was fully booked when I stayed. The electrical room on the 2 nd floor had a mechanical noise/ buzz the whole 3 days I stayed. I borrowed cookware. The dishes were fine but the pots were really bad quality and in bad condition. Location is great.
Stayed 3 nights in Oct 2025

6/10 Okay

Erika N

Disliked: Cleanliness, property conditions & facilities
The room and furniture were broken (peeling formica counter, broken drawer in dresser) and the breakfast consisted of cold coffee, no sweetener, a few muffins and cereal bars
Stayed 2 nights in Oct 2025

10/10 Excellent

Yonni

Stayed 1 night in Sep 2025

6/10 Okay

David

Stayed 1 night in Sep 2025

8/10 Good

Javon

Stayed 2 nights in Sep 2025

4/10 Poor

Wille

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Tariq, Northborough

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Old, not clean and rusty
Stayed 1 night in Sep 2025

10/10 Excellent

Enrique

Stayed 1 night in Sep 2025

6/10 Okay

Angel

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Sep 2025

2/10 Terrible

Kenneth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay there

Your hotel is a dirty and disgusting experience. We left it was so bad mold in the bathroom floor was sticky. Overall it's need to be closed and cleaned but that my not even help.
Stayed 1 night in Sep 2025

8/10 Good

Yvette V

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room was clean, but their was stains in one of the queen beds sheets.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Stayed 2 nights in Sep 2025